Europe Hotel in Marseille

Elevator to room if you can get your luggage up the stairs to reception. No one spoke English, less than helpful. Tiny crowded room, spots of black mold in bathroom, shower elevated from floor with no safety bars. Horrible slipping or falling hazard. Definitely not recommend to older travelers.

The hotel is not accesible, the entrance to get to the lobby is only stairs, no elevator. With big luggage this was not very convenient. The WiFi never worked, we asked a few times and they said that there was a problem with the internet reaching the rooms, it only worked at the lobby. The shower was very very little, one person barely fit in there.

This hotel is not accessible at all. Two flights of stairs to get to lobby and elevator. When we refused the accommodations, they refused to refund our money, even though it was clearly not accessible. Horrible experience. Please avoid, besides being inaccessible, they have no morals. They state stairless entry and accessible lobby, neither of which are true.

Do not stay here
Firat of all, on the webside it says that you could pay with card and they speak English. They did not only speak just French but only took cash. We needed to run round town to get cash at an ATM. The hotel has a smell of smoke and the first room we got smelled so much smoke you could not be there, the second room was better but still some smell of smoke. The general feeling was not clean. The bathroom is in desperate need of some renevation. Bathtub was broken and the tiles in the floor was broken. The breakfast I can’t even say a word, you have a bakery around the corner that’s serves one of the best croissant I have had but the ones on the hotel where dry and did not taste well.


The only good thing about the hotel was that it had AC. Other than that I could never recommend this hotel to anyone, if I would have know any of this I would not have booked. They are even so cheap that they mixed the soap with water to make it last longer.

My recommendation is to get another hotel.

FUYEZ
FUYEZ !! Ne pas y séjourner !
- Assenceur en panne (mince alors, pas de chance !!), 5 étages avec valises, escaliers non uniforme
- climatisation en panne (encore pas de chance !!!)
- télévision (télécommande) en panne ( vraiment, on a la poisse !!!) averti à l'accueil mais 4 ème étage c'est trop d'escaliers pour venir voir !!)
- chambre très très très sale+ sdb
- le sol qui penche dangereusement dans la chambre ( intégralité du bâtiment très incertain !!)
- piqûres partout et ramener de notre séjour des punaises de lit
A FUIRE