Orion in Berlin

My room smells like cigarettes and I’m not a smoker. I wanted to change rooms but the "non-smoker room" also stank. overall it was clean but I need to hide my cash because other hotel guests had theirs stolen.

Worst hotel ive ever been to. 90 euro without breakfast, no coffee or tea in the room, the window is broken, sink is clogged what else, bathroom is bad side lamp didnt work, safe box is broken, no sandals, what else. Oh man its not worth at all!

Everything bad. WiFi doesn't work. Keys also and when you go to reception there is nobody. mattresses my god ..the worst in the world. You heard every noise of the other rooms.
Just the cleaning was good.
If you want just A LITTLE bit of relax don't come here.

This hotel appears to be functioning as an apartment for a large family, with only a single floor guests are actually staying at. When we checked in there was children everwhere in the lobby playing and doing homework on the tables in the dining area (they all looked related and were conversating with each other).

The hotel staff didn't ask for any ID, confirmation of payment, and didn't ask us to sign any paperwork. It was as if we were the only guests checking in for the day, and she was waiting. We paid $360 U.S. for 3 nights in advance.

After we walked into our room, we immediately realized the hotel was a poor choice. The carpet was stained, the pillows were flat, my son's bed was torn and stained, there were stains all over the door to our bathroom, the shower head was broken, and the tv had minimal channels. We couldn't find a single cartoon channel for our son. There was a sun light in our room that was covered with cardboard. There was also no coffee or tea in our room and no mini refrigerator.

We asked the staff at the front desk for a refund just an hour after checking in and she told us it wasn't possible because we already checked in and our purchase was non-refundable. We stayed one night because it was late when we arrived, but left the next day and didn't receive any compensation for leaving early. In fact when we turned in our room key, the staff just said "okay" and didn't even try to understand why we were upset. We felt scammed. Also I just want to note that the breakfast cost extra and was all cold items you could literally by yourself at the grocery store down the street.

Don't stay here and don't waste your money. Berlin has several hotel options and we found a much nicer one for less money!!

The Hotel is well located and the 2-bed rooms seem to be neat.
We had booked two 4 room apartments. We get notified that we will receive, but only one of these, and 2 two-room. All of the discussion on the switch were unsuccessful. the family was in the double room.....the Lucky ones.
We arrived in the "4P" room. This was a little run down and the sofa bed for the children was ancient and the bed is unsuitable (children have finally slept with us in bed).
The disaster, however, was that the "non Smoking apartment" one ashtray, urgent..had been not smoked anything, but here must have been Smoking over the years the Bude. The smell hung in any fabric..anywhere..to Endure.
The ladies of the recession, this was not known (a joke)..we got no help, coughing and through the weekend.
Never again!!!!