Hotel Eleni in Kefalos

The woman that owns and runs Eleni Hotel in Kefalos with her daughter and son in law is a dragon. She was very rude to me and everything was too much trouble. The inclusive breakfast consisted of bread, a pat of butter and jam with a large tin of Nescafe plonked on the side with a sticky spoon stuck in it - terrible! On the 2nd day the owner presented me with a bill for €100 shouting that air conditioning was an extra €8 per night plus tax. The rooms were basic but clean however this woman,s behaviour ruined the holiday for me. I suggest you stay in any of the many other hotels in this area.

Family run hotel, older & younger generations involved. Older generation somewhat stuck before the modern era, with an inferred belief you shouldn’t complain or ask questions. Breakfast was poor & you’re served rations with no choice. Booked a 3 bed apartment but was initially given a twin room with a complimentary bed. When I complained one of the older generations (original owner) announced it’s the holiday season, what do we expect, and if we didn’t like it, find somewhere else! Tour operator was involved and eventually given a 3-bed room; itself had no TV on the wall, just a bracket and loose cables. Extraction in the bathroom wasn’t fitted. To have air conditioning you needed to pay €7 daily. Breakfast: this consisted of rations which included on alternating days: Day 1 per person: 2 x slices of processed cheese (the type you get in packets to add with burgers), 1 x egg, bread rolls at your discretion. Orange juice (not fresh) and coffee/Tea Day 2 per person: 2 x slices of processed cheese as above, 2 slices of ham, the type you get in packages that you might use in a bread roll. Bread rolls at your discretion. Orange juice (not fresh) and coffee/tea. Day 3 is a repeat of day 1 Day 4 is a repeat of day 2 and the pattern continues. Most guests were buying their own breakfasts from nearby convenience shop. On last day, I went to pay for air conditioning and room tax, one of the older generation ladies advised payment had to be in cash. I questioned why considering I had used my car to buy drinks and food at the pool bar. Apparently they have no choice, it has to be cash. Personally I’m not convinced. The air conditioning is owned by the hotel, the room tax is effectively a tourism tax, not governed by the hotel. I was moaned at for asking the question. Whilst writing this review, I know I’m not the only guest that had reason to complain. It’s a no frills hotel, very basic and the website could explain in more detail what you can expect for your money.