ITC Royal Bengal, a Luxury Collection Hotel, Kolkata in Kolkata
✅ Staff described as very welcoming, friendly, professional, and courteous ✅ Rooms are very clean, spacious, and well-maintained ✅ Extensive breakfast spread with many options praised by multiple guests ✅ Facilities like the gym and spa received positive remarks ✅ Guests appreciated prompt and helpful concierge and front office service ❌ Check-in process can be slow due to technical issues, causing waits up to 30 minutes ❌ Soundproofing between rooms is inadequate, leading to disturbances at night ❌ Restaurant seating is often overcrowded, with waits of 30-40 minutes to be seated ❌ Some small room amenities like soap cases and bins can be noisy and disruptive ❌ Checkout time enforcement was stricter than expected, causing minor guest inconvenience
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Description
ITC Royal Bengal, a Luxury Collection Hotel in Kolkata, is a spacious 5-star property with a high rating of 8.9/10. The hotel offers a variety of room types including ITC One Double room, Towers Exclusive Double room, and several suites and serviced apartments. Guests can expect clean, large rooms with modern amenities like air conditioning, WiFi, and safety deposit boxes. The hotel features extensive facilities such as a fitness center, spa, sauna, swimming pool, and multiple dining options including a bar and restaurant. Services like 24-hour security, concierge, currency exchange, and car hire are available, making it convenient for both leisure and business travelers. The staff is frequently praised for being welcoming and professional, contributing to a comfortable stay. Despite the luxury, some guests noted issues with soundproofing and occasional delays at check-in. Overall, it is recognized for grandeur and excellent hospitality in Kolkata.
Location
Located at 1, JBS Haldane Ave in Kolkata’s Tangra area, ITC Royal Bengal is approximately 155 meters from the West View restaurant and about 210 meters from ITC Sonar, a nearby hotel with additional dining options. The hotel is situated in a well-connected part of the city, allowing easy access to local attractions. The address places it in the 700046 postal zone of West Bengal, India. Its coordinates are 22.54607 latitude and 88.39734 longitude, which can help travelers easily locate it on a map or GPS device.
Tips
- Arrive prepared for a potentially lengthy check-in process; patience is advised due to occasional technical issues.
- If you want to avoid noise disturbances, request a room away from busy neighbors, since soundproofing may be insufficient.
- Dining in the hotel restaurant can involve waits, so consider visiting nearby restaurants such as West View or ITC Sonar for quicker seating.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Price for extra breakfasts: Contact hotel for details Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: No deposit required by the property
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, AmericanExpress, Visa, MasterCard, JSB
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Television in lobby
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Room service
- Family room
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Restaurant
- Kitchen
- Bottled water
- Free Wi-Fi
- Car rental
- Airport transportation
- English
- Multi-language staff
- Tour assistance
- Barbecue grill(s)
- Parking
- Parking nearby
- Swimming pool
- Outdoor pool
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Table Tennis
- Fitness facilities
- Gym
- Doctor
- Massage
- Sauna
- Spa
- First Aid Kit
- Children swimming pool
- Pets Not Allowed
Video: ITC ROYAL BENGAL HOTEL KOLKATA – HOTEL TOUR
Map
Reviews
The only disappointment was the excessively long check-in process. (They were trying to do everything digitally, including passport scanning, but the system wasn't working, so we had to wait about 30 minutes).
Also, the soundproofing between rooms above/below and next door isn't as effective as you'd expect from a five-star hotel. One night, around 3 AM, I was woken up by the sound of a family arguing loudly from the room above. It was really disruptive. It's disappointing that customer etiquette isn't maintained in such a luxurious hotel.
Wonderful service staff
Decent breakfast
Room was spacious, clean, smelled good, good amenities.
Areas of improvement -
- they should change the wobbly metal soap case and metal dustbin in washroom. Very noisy and disturbing.
- Should have USB C type charging points
This hotel are preferring restaurant business from Non resident guests guest rather than resident business.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about ITC Royal Bengal, a Luxury Collection Hotel, Kolkata
Are pets allowed at ITC Royal Bengal?
Pets are not allowed at this hotel.
What types of rooms are available at ITC Royal Bengal?
The hotel offers ITC One Double room, Towers Exclusive Double room, 1 Bedroom Presidential Double Suite, 1 Bedroom Luxury Double Suite, 2 Bedrooms Serviced Apartment, and 1 Bedroom Double Serviced Apartment.
Is breakfast included with the stay?
Breakfast is available at the hotel but additional fees may apply. Contact the hotel for details.
What are the check-in and check-out times?
Contact the hotel directly for current details on check-in and check-out times.
Does the hotel have facilities for disabled guests?
Yes, ITC Royal Bengal provides facilities for disabled guests.






























































