Novotel Kolkata - Hotel & Residences in Kolkata
✅ Breakfast buffet highly praised for variety and taste by multiple guests ✅ Staff generally described as friendly, attentive, and professional with special mentions for individual employees ✅ Rooms are spacious, clean, modern, and some guests received complimentary upgrades to apartments ✅ Good location near airport and city center with easy access to nearby restaurants ✅ Hotel offers extensive facilities including a spa, fitness center, and business services ❌ Some guests reported slow or inattentive service at the breakfast restaurant, including delays and missing cutlery ❌ Gym equipment needs updating, specifically running treadmills ❌ Mosquito presence reported in restaurant area ❌ Noise from frequent loud weddings can disturb sleep ❌ Air conditioning temperature cannot be set below 21°, which some guests found uncomfortable at night
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Description
Novotel Kolkata - Hotel & Residences is a modern 5-star hotel built in 2014, offering a wide range of room options from standard rooms to expansive presidential suites and various apartments. The hotel features soundproof rooms, air conditioning, and family-friendly accommodations. Guests appreciate the large variety of dining options, with a buffet restaurant praised for its taste and variety, and additional bars and lounges available. Facilities include a fitness center with sauna and massage services, a spa and wellness center, billiards, and meeting spaces. The hotel maintains very high cleanliness standards with a 10/10 rating and delivers attentive service, although some guests noted room for improvement in restaurant staff proactiveness and gym equipment. Free parking and 24-hour security add to the convenience, making it suitable for business and leisure travelers alike.
Location
Located in CF Block (Newtown), Action Area 1C, Rajarhat, New Town, Novotel Kolkata is well positioned in a developing district of Kolkata. It is close to several restaurants including Cafe Joy and Ministry of Kebabs just 13 meters away, and THE SQUARE restaurant 31 meters from the hotel. The hotel’s location is praised for being central, offering easy access to the airport and city center. Guests have highlighted the convenience of its proximity to shopping malls and the quiet surroundings compared to busier parts of the city, although ongoing local construction is noted.
Tips
- Expect a wide choice at breakfast but be prepared that cutlery and table settings might need to be requested.
- If you use the gym, note that some equipment could be outdated.
- For a quieter stay, consider requesting a room away from the event or wedding areas, as loud music has been reported.
- Also, be aware that the air conditioning has a minimum setting of 21°C, which might feel warm for some guests at night.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Opening hours: [Mon - Sun] 06:30-11:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Pets: Pets are allowed on request Fee: INR 1,000.00 (approx. US$10.58) per pet per night
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: JSB, DinersClub, AmericanExpress, UnionPay, Visa
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- Upper floors accessible by elevator
- Electric car charging
- Allergy-free rooms
- Soundproof rooms
- Room service
- Fridge
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Locker
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Linens
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Packed Lunches
- Bottled water
- Kettle
- Free Wi-Fi
- Shuttle
- Area shuttle
- Car rental
- Airport transportation
- English
- Multi-language staff
- Tour assistance
- Library
- Billiards
- Picnic area
- Parking
- Swimming pool
- Outdoor pool
- Beach facilities
- Beach/pool towels
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Golf course
- Fitness facilities
- Gym
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children swimming pool
- Family/Kid Friendly
Hotel view
Video: Novotel Kolkata Hotel and Residences | Luxury 5-Star Hotel in Kolkata | Walk Another Mile
Map
Reviews
1. The restaurant serving staff needs to be slightly more proactive & improve their service. Food is good & the variety is awesome, kudos to your kitchen staff.
2. Hotel Gym needs upgradation by having better gymming equipment specially running trademills.
3. Size of the TV in the hotel rooms may be improved, a larger size smart TV be placed.
Rest, thankyou for a lovely & comfortable stay.
Warm Regards
However, I did encounter a few issues during breakfast service:
1. Cutlery was often not available at the table, and I had to request it multiple times.
2. I ordered Maggi once and had to wait around 20–25 minutes for it. When I followed up, the chef seemed unaware of the order and why it had not reached my table.
3. The fruit and dessert counters were frequently empty and were not replenished in a timely manner.
4. Drinking glasses were sometimes unavailable, and I had to collect them myself from the service area.
5. Water bottles were also missing from the table at times. It seemed that when previous guests left, the tables were not properly reset for the next guests.
6. Overall, it appears that additional staff may be needed to manage the breakfast area more efficiently.
I had a pleasant one-night stay at Novotel Kolkata Hotel & Residences. The hotel is clean, modern, and comfortable. The staff were friendly and professional, and the room was spacious and well maintained. Overall, a very smooth and enjoyable stay. 😊
A special mention to Abhishek for his outstanding service. He was extremely welcoming, attentive, and always ready to assist with a cheerful attitude. His friendly and jolly nature made the entire experience even more pleasant and comfortable. It’s rare to come across someone who goes the extra mile so effortlessly. Thank you for making my stay memorable!
The location is great, not far from the airport
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Novotel Kolkata - Hotel & Residences
What types of rooms are available at Novotel Kolkata - Hotel & Residences?
The hotel offers a wide range of rooms including Run of House, Standard, Business, Superior, Deluxe, Premier, Premium, Classic, Suites, Apartments, Studios, and Cottages in various configurations such as single, double, triple, and quadruple occupancy.
Is breakfast included and what are the breakfast hours?
Breakfast is served buffet style from Monday to Sunday, 06:30 to 11:00. Additional breakfast fees are not included in the room price and must be paid separately at the property.
Are pets allowed at the hotel?
Pets are allowed on request with a fee of approximately US$10.73 (INR 1,000) per pet per night. Service animals are not permitted.
Does the hotel provide free parking?
Yes, free parking is available on site.
What amenities and services does the hotel offer for business travelers?
Business travelers can use the business center, meeting and banquet facilities, free WiFi, concierge service, and 24-hour front desk.








































































































































































































