The Palm Aryan - A Boutique Hotel in Kolkata

The location has both a positive side and negative side. Located in a completely residential area and calmness all around. But difficult to locate as it is neither on the main roads nor that well known. It is more of Bed & Breakfast kind hotel - a decent spread in breakfast (although omlette etc. are kept cooked) but for lunch & dinner you have to order through room service. Food quality good. All staff members particularly the reception staff were very courteous & cooperative. However, there appears to be shortage of staff for housekeeping - the guard at the entrance often served as the personnel for checking TV, bathroom taps/ knobs etc. Housekeeping was, therefore, not that good as they had to be reminded for replenishment of tea bags, dairy whitners etc. everyday. Rooms are small but hairy with good air conditioner. Bathroom very small with door touching the wash-basin but it had a shower cubicle. The corridors were emitting cigarette smokes from some rooms with less regular cleaning of dishes left outside the rooms. Overall an okay kind of experience for a short stay.