Locanda Don Serafino Historical Boutique Hotel in Ragusa
Rooms and prices
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Description
In this hotel 10 rooms, 1 floor.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Buffet [Mon - Sun] 07:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed on request Types of pets allowed: dogs Fee: €40.00 (approx. US$47.54) per pet per day
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, MasterCard, Visa
- Check in time: 15:00. Check out time: 07:30-12:00.
Services and facilities
- Computer
- Air conditioning
- 24-hour reception
- Smoke-free property
- Heating
- Ticket assistance
- Express check-in/check-out
- Private check-in/check-out
- All Spaces Non-Smoking (public and private)
- Bridal suite
- Allergy-free rooms
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- VIP room amenities
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Wardrobe/Closet
- Linens
- Slippers
- Toiletries
- Accessibility features
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Bottled water (at extra charge)
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- Spanish
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Library
- Hiking
- Beach facilities
- Beach/pool towels
- Private beach
- Next to the beach
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Massage
- Beauty services
- First Aid Kit
- Babysitting and childcare
- Pets allowed
Street view
Video: Relais & Chateaux Locanda Don Serafino, Ragusa, Italy
Map
Reviews
The hotel itself is unique and full of character, set within a historic building that feels both intimate and elegant. Staying here is an experience in itself — peaceful, romantic, and unlike a typical hotel. The staff were exceptionally kind, helpful, and professional, always ready to assist with recommendations or anything we needed, making us feel genuinely welcome.
Breakfast was delicious and thoughtfully prepared, enjoyed in a lovely setting that set a perfect tone for the day. The attention to detail, valet service, and overall hospitality really stood out and made our stay smooth and relaxing.
There are good things. The location is excellent. Where to park (free) is explained well. Water pressure and temperature both good. The service and quality of food at breakfast - especially the Americano with hot milk - was exceptional.
However a lot didn't work at all well.
At the start we were offered a pleasant glass of Prosecco and told that someone would be though in a moment to talk us through how Ragusa worked. We sat there. Nothing happened. We finished our Prosecco. We went to our room. Bemused.
The shower in our first room leaked horribly and we used most of our towels to absorb the water. They tried to fix it but couldn't. We then moved room and that shower leaked but not as badly so we just lived with it.
In both rooms the handle of the small (rotting) square window in the bathroom just came off in your hands in a really weird way as though no-one had opened it for years.
We left our laundry-to-be-cleaned in a bag on the floor, very visible, for it to be picked up and it was ignored. The service existed but there was no sheet with items or prices on it but we did our best with our own piece of paper. We took the bag down to reception and they were not at all apologetic (we thought they might offer the service "on the house" at the end, given our experiences, but they did not).
At checkout, they gave us a figure to pay for extras with no breakdown of the costs, We had to ask to see the detail before paying.
Etc, etc (there were other bits). See other comments below on damp cave rooms.
We did comment directly to them about our experiences so this review should not be a surprise.
In short, I'd guess that it's changed hands fairly recently and no-one cares any more. I may be wrong but that's how it felt.
Definitively the best breakfast of the entire trip to Sicily!!! their bakery is outstanding!!
Unfortunately we didn't eat at their Michelin star restaurant.
We stayed as a family of 6 in 3 Junior suites.
It is an old building with an eclectic mix of rooms.
However I think they have oversold at least one of these rooms as a 'suite'. It is a standard double with a tiny bathroom (one has to climb over the bidet to use the shower).
Another of the rooms was very humid, smelly and damp. A dehumidifier was required and needed emptying 3-4 times a day. Not good for anyone with respiratory issues.
The staff are helpful and the location is good. However not good value for money.
The only issue we encountered was that the workers in breakfast room were somewhat inconsiderate and were just unbelievably noisy, almost intentionally smashing the dishes around when washing or stacking them. Made for a very unpleasant breakfast experience.
Frequently asked questions about Locanda Don Serafino Historical Boutique Hotel
How much does it cost to stay at Locanda Don Serafino Historical Boutique Hotel?
The cost of staying in Locanda Don Serafino Historical Boutique Hotel depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 195 USD. Enter your dates to see the exact offer prices.
Which room categories are available in the Locanda Don Serafino Historical Boutique Hotel?
You can book Run of House, Economy room, Standard room, Standard room with city view, Standard Single room, Standard Triple room, Standard Quadruple room, Standard Double room, Standard Double room with street view, Superior room, Superior room with city view, Superior Single room, Superior Triple room, Superior Double room, Superior Double room with street view, Superior Double room with balcony, Deluxe room, Deluxe Double room, Deluxe Double room with ocean view, Grand room, Grand Double room, Luxury room, Junior Suite, Junior Suite with street view, Single Junior Suite, Double Junior Suite, Triple Junior Suite, Quadruple Junior Suite, Double Junior Suite with street view, Standard Junior Suite, Deluxe Junior Suite, Deluxe Single Junior Suite, Deluxe Double Junior Suite, Suite, Standard Suite, Deluxe Suite, Deluxe Suite with garden view, Deluxe Single Suite, Deluxe Double Suite, Luxury Suite, Luxury Suite with garden view, Luxury Single Suite, Luxury Single Suite with garden view, Luxury Triple Suite, Luxury Triple Suite with garden view, Luxury Double Suite, Luxury Double Suite with garden view, Deluxe Studio in the hotel. Please check room availability by choosing your dates
Are pets allowed at Locanda Don Serafino Historical Boutique Hotel?
Yes, pets are welcome at Locanda Don Serafino Historical Boutique Hotel, but we recommend calling ahead to confirm details (e.g., pet size, fees).
How to get to Locanda Don Serafino Historical Boutique Hotel from the nearest airport?
The nearest airport is Comiso Airport, located about 41 mins from hotel by car (34.7 km) away.
What’s the cancellation policy at Locanda Don Serafino Historical Boutique Hotel?
The cancellation policy at Locanda Don Serafino Historical Boutique Hotel depends on your room type and booking terms.
Does Locanda Don Serafino Historical Boutique Hotel offer airport transfers?
Yes, Locanda Don Serafino Historical Boutique Hotel provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.


















































































































































