Hotel Crown Hills Okaya 3*, Shimo-suwa (Japan): Price comparison, Reviews, Video, Book online

Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Run of House

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Standard room

Wireless internet, air conditioning and private bathroom

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Standard Single room

Wireless internet, air conditioning and private bathroom

Beds:

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Standard Double room

Wireless internet, air conditioning and private bathroom

Beds:

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Standard Double Family room

Family room with bathroom

Beds:

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Standard Triple room

Private bathroom

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Standard Quadruple room

Private bathroom

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Business room

Private bathroom

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Business Single room

Private bathroom

Beds:

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3 Bedrooms Business Single room

Private bathroom

Beds:

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Business Double room

Private bathroom

Beds:

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Deluxe room

Private bathroom

Beds:

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Deluxe Double room

Private bathroom

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More rooms

Description

In this hotel 93 rooms.

Policies and conditions

Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds: Extra bed policies vary according to room type. Please refer to the relevant room type policy. For crib policies, please contact the hotel.
Pets: Pets are not allowed
Age Requirements: The main guest checking in must be at least 18 years old
Paying at the hotel: DinersClub, Visa, UnionPay, JSB
Check in time: 15:00. Check out time: 11:00.

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Services and facilities

General

Elevator/lift
Smoking areas
Television in lobby
Fire Extinguisher
Reception desk

Services and amenities

Ironing
Laundry
Safe-deposit box
Luggage storage

Meals

Bar
Breakfast
Restaurant
Vending machine
Microwave oven

Internet

Free Wi-Fi

Recreation

Library
Bike rental

Parking

Parking

Business

Fax and copy machine

Beauty and wellness

Doctor
Massage
First Aid Kit

Pets

Pets Not Allowed

Street view

Video: Hotel Crown Hills Okaya, Okaya

Map

Reviews

Cleanliness

Amenities

Location

Service

07.02.2026 Guest

Opposite the reception desk, there's a pile of tools and toiletries available for borrowing. Pajamas are also available for pickup near the elevators on each floor, and washing machines are free to use.

The public services are excellent, and the breakfast is delicious. Very good!

11.10.2025 Guest

It's close to Okaya Station and is a business hotel in the same BBH group as Okaya Central. The Crown has a larger and better lounge. The morning buffet had a wide variety and the food was delicious.
My corner room on the 6th floor had a view of Lake Suwa. There were no smartphone chargers.
Central is closer to the station than Crown and is a bit more expensive. However, you have to pay for the morning buffet and the lounge is small and in a tall, pencil-shaped building.
In general, Crown is better than Central.

08.10.2025 Guest

The hotel is old; the tables and carpets weren't clean enough, and the mattresses were a bit hard. The free breakfast was a plus. For some reason, there were mostly men staying there, but that's probably related to the cheap price.

05.08.2025 Guest

Quiet, friendly service

15.06.2025 Guest

As a business hotel, I had no complaints.

11.06.2025 Guest

We drove there and weren't particularly impressed by the location; it seemed to be a residential area with a convenience store nearby.
It's an older building, but it's been nicely renovated, with new air conditioners, ceiling lights, and refrigerators. The room was quite spacious, and we were given a room on the ninth floor, the highest floor, with a nice view of Lake Suwa.
The breakfast was average, but there were a few options and it was filling.

23.11.2024 MoreSunshine|maoshandaiwa

The room facilities are relatively old, and the hygiene standards are the worst among all the places I visited in Japan. The surrounding area is a bit desolate.

22.01.2022 Vintage

I stayed 3 nights during a trekking / mountain biking tour in the area. The hotel is old. Rooms are clean, but have an "old" smell, and mine smelled tobacco even though I booked a non-smoking room. There are 2 elevators, but one of them was out of service. The coin laundry corner only has 1 washing machine and 1 dryer, so You may have to wait, especially in my case, where a baseball team was also staying there. The drinks vending machine does not have any alcohol so you have to go outside to the closest store for some. Now for the good. The breakfast is good even if it is a bit limited on non japanese items. I wish they had some fruits and yogurt. Surprisingly, the coffee was good. I may come again to this place, but based on my current experience, it will be if only nowhere else is available.

11.09.2021 Jian

I've seen other people's reviews, but it's certainly a hotel that I would like to see improved in many ways.

01.08.2021 happygoluckyabu38

Stayed in 2019.
Dark, old, soothing scent.
The lowest rank of the hotel I have stayed at.

Not recommended.
BBH Hotel Group brand
You shouldn't think of it as a brand.

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POIs near hotel

Scenic view of Mt. Fuji (58 min)

Mitamachi (60 min)

Manji-no-Sekibutsu stone Buddha (4 km)

今井邦子文学館 (4 km)

Honjin at Shimosuwa (4 km)

Frequently asked questions about Hotel Crown Hills Okaya

How much does it cost to stay at Hotel Crown Hills Okaya?

The cost of staying in Hotel Crown Hills Okaya depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 62 USD. Enter your dates to see the exact offer prices.

Which room categories are available in the Hotel Crown Hills Okaya?

You can book Run of House, Standard room, Standard Single room, Standard Double room, Standard Double Family room, Standard Triple room, Standard Quadruple room, Business room, Business Single room, 3 Bedrooms Business Single room, Business Double room, Deluxe room, Deluxe Double room in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Hotel Crown Hills Okaya?

Check-in at Hotel Crown Hills Okaya is possible from 15:00, check-out is until 11:00.

Are pets allowed at Hotel Crown Hills Okaya?

No, pets are not allowed at Hotel Crown Hills Okaya.

Does Hotel Crown Hills Okaya serve breakfast?

No, Hotel Crown Hills Okaya does not provide breakfast.

How to get to Hotel Crown Hills Okaya from the nearest airport?

The nearest airport is Shinshu-Matsumoto Airport, located about 30 mins from hotel by car (22.0 km) away.

What’s the cancellation policy at Hotel Crown Hills Okaya?

The cancellation policy at Hotel Crown Hills Okaya depends on your room type and booking terms.

Does Hotel Crown Hills Okaya offer airport transfers?

No, Hotel Crown Hills Okaya does not provide airport transfers for guests.