RE Hotel Umeda in Osaka

Overall horrible, room was dirty, smelled and wasn’t adequately cleaned. Partner and I stayed for 10 days and it was not pleasant. Hotel is also not called “Sonezaki Luxe Hotel”, it has “Re Re Hotel Umeda” as the name on the front.

Don’t be fooled, it is treated as a love hotel, we saw many people (whom almost always parted ways just after leaving the hotel) come and go for half hour increments. It felt like we were the only genuine guests staying at the hotel. The rooms also had a weird “funky” smell to them when you first entered which almost made the whole stay unbearable.

For some reason, the air conditioning unit points toward the entrance and not the bed? Elevators had a weird smell in them sometimes and were not nice to be in at all.

We had to specifically request the rooms be cleaned during our stay as it seems rooms are only cleaned after checkout. Rooms/beds flared our acne, pillows were horrible and covered in plastic, and a “double room” was just 2 beds pushed together with a guard rail between them.

Curtains were not cleaned and had stains on them, which is not the end of the world, however they do touch the bed sheets and the person sleeping on that side which was not pleasant when sleeping.

Location was just after a red light district, which meant there is a lot of activity during the night, thankfully not heard/noticed when staying in the room. However staff do make a significant amount of noise when cleaning adjacent rooms throughout the night. The location of the hotel is close (about 10-15 minute from the station) to get you all around Osaka which was very helpful.

Staff were polite, with some understanding annd trying to talk in English however not all did (which is completely fine in Japan).

There is an Apa Hotel very close (not in/around the red light district) which would have the same ammenities, size and cleaner rooms for essentially the same location to the station (and definitely cheaper).

We stayed at hotels comparable in price to this in both Tokyo and Kyoto, which completely blew this out of the water. Definitely not a 4 or even 3 star room. We will definitely not be returning which is a shame because Osaka is amazing.