Hotel Forza Hakataeki Chikushi - GuchiⅠ in Fukuoka

Variety of breakfast
Big room for family
Self check-in
Cloth cleaning machine in room
Walk a bit from station but not far

The hygiene was terrible, and the cleaning was very sloppy. On the night we checked in, we found a pair of underwear behind the toilet left by the previous guest??? This was the first time I'd encountered something like this. After reporting it to the front desk, they said they would clean it, but when we returned to the hotel, it still wasn't taken care of. I had to go back down to the front desk and demand that they come to the room with me immediately to deal with it before it was finally cleaned. The hotel pillows were also uncomfortable; one was hard and high, and the other was extremely soft…

Hotel was relatively near Hakata station, within 10 minutes of walking. There's an LG styler in the room which came as a surprise in addition to the humidifier. There's also amenities place at the lobby with the necessity (bath towel, comb, hair ties, cleanser and moisturizer in small packs) and coffee machine too.

Breakfast buffet was excellent although facilities were limited.  There is free coffee for guest. Location is near Hataka station although there is also another Forza hotel nearby. This hotel is in a side road opposite McDonalds.

Pros:
1. The location is super convenient, just about a five-minute walk from the Hakata subway station.
2. The bedding is really comfortable, there's a massage device, they provide mineral water daily, and housekeeping is prompt. The cleaning staff were very polite.
3. Other amenities are also comprehensive; there's a coffee machine on the first floor.

Cons:
1. This hotel gets a lot of guests. Maybe they've been spoiled by too many good online reviews. When I checked in, no one paid attention to me and told me to use the machine myself. Only when my passport wouldn't scan did someone come over to take a look, then they rushed me to pay the taxes. The next day, I found an overcharge on my bill. When I went to the front desk for a refund, they told me I had entered the number of guests myself, and that the backend clearly showed how many passports were registered. The booking stated 'up to two people,' but I was actually staying alone.
2. The first room they gave me faced a bunch of machinery when I opened the window. I mentioned I'd be staying for three nights and hoped it wouldn't be too noisy. Then followed a long wait for them to consult, and eventually, they switched me to a slightly better room.
3. There's a male staff member at the front desk with a really bad attitude.
4. Regardless of other hotel services, the basic job is to properly check in guests. Not being able to check me in and then overcharging, plus not even providing the branded key card holder – the brand must be disappointed.
5. The cleaning in the corners wasn't very thorough. There was even a bloodstain on the bathroom door. Housekeeping didn't wipe it, and I was too lazy to mention it; maybe it was intentionally left for guests to see.

I'd stayed at this chain in another city before and it was excellent, which is why I chose it again. All I can say is, I'm speechless.

A very convenient accomodation and yet close to the Hakata Station. May stay again in my next visit.

I was quite satisfied with the hotel. It's very close to Hakata Station, making it super convenient for getting around. The room size was also quite good for a Japanese hotel. The easiest way to get there from Hakata Station on the Airport Line is to use the East 7 exit. There's an elevator, and once you're on the street, you'll see a karaoke bar. The hotel is just down the small street next to it. Seriously, it's incredibly convenient!

This hotel is super convenient, right next to Hakata Station. It's only two subway stops from the airport, or you can take the direct airport bus. Plus, it's just a five-minute walk to Yodobashi Camera, which is great for shopping and dining. The separate toilet and shower are a big plus, so no one is disturbed. Although, with two 30-inch suitcases open, it can feel a bit cramped. They've really thought of everything in the room, with a massage machine, facial steamer, humidifier, and air purifier. Bottled water is refilled daily, and the linens are brand new. The lobby also offers complimentary coffee and toiletries for guests. Very satisfied!

Had a fantastic stay, location was perfect- just 5 mins walk away from the bus stop that connects airport to Hakata station. So convenient. Room was spacious, clean with slippers, bath robes and a mini heater! Love it that the room includes bath tub and that the hotel gives out bath salt! Loved my stay in this hotel, really convenient 10/10. Will definitely come back for next shopping trip!

The location is fantastic, with the subway, JR lines, and airport bus all conveniently close by. There are also plenty of convenience stores, shopping options, and restaurants in the vicinity. The room itself is quite small, with barely any space to sit down and eat. However, the lobby offers an alternative, though its operating hours are somewhat limited.