Hotel Fukuoka Garden Palace in Fukuoka

The location is super convenient, near Tenjin. It's only a few minutes' walk to the underground shopping street, making everything easily accessible. The room key was a bit old-fashioned, a physical key that you had to leave at the front desk every time you went out. As for hygiene, they don't clean the room daily if you stay multiple nights, but they do change towels and empty the trash, which is sufficient. Overall, it was a very good value-for-money stay.

I stayed in a single room with a bathtub. I chose this hotel because it seemed conveniently located on the map, and it was great that I could walk to the Tenjin downtown area and easily choose from various public transportation options. The reception staff were all friendly and very helpful with any requests. There were a couple of convenience stores nearby and good restaurants, so I didn't use the breakfast buffet. Even though there was a smoking area in the lobby, the cleanliness was good. My only slight regret was that the air conditioning only had a strong/weak setting, which was a bit inconvenient given the humid weather, even though it wasn't summer yet. Overall, I had a great time at a good hotel.

Nice room, classic types of hotel! Interesting that they still provide keys for rooms. Everything is good, with nice locations almost close enough to everything.

Very nice hotel. Room was nice, bed pillows were comfortable. Would recommend

It's old, but it was very clean. The only downside is that the bathtub drains very slowly, and water accumulates while you're showering.

Overall, the hotel was quite good; it truly lived up to its name as a palace hotel. Cleanliness and tidiness, as well as the breakfast, were decent. However, hygiene needs improvement. On my first day, I noticed: 1. Hair from the previous guest was still on the bathroom wall, inexplicably not cleaned properly. It remained there until I checked out. 2. The toilet paper roll was only partially used. Although a spare roll was provided—a Japanese custom—hotels usually replace it with a new roll for new guests, reusing or disposing of the old one. Furthermore, after using the old roll on the first day, I opened the second roll myself, but the new roll wasn't placed in the holder on the second day. The wrapper was also left untouched until I checked out. 3. The plastic bag from my toothbrush, which I used on the first day, was still on the floor, perhaps accidentally. 4. The blankets were made on the second day, but not on the following two days. What kind of practice is this? Where is Japan's 5S management system? Where are the sorting, setting in order, cleaning, and sanitation? And where is the fifth aspect, discipline? I wonder where the discipline of this hotel's staff is. Although I mentioned some unsatisfactory aspects above, the hotel is generally good. I just hope they can pay more attention to some details and better embody Japan's fine traditions. This would improve the customer experience and lead to more repeat business.

This is a hotel in downtown Fukuoka with spacious rooms and an excellent breakfast. It was a pity that I only stayed for a short time. Next time, I would like to stay a little longer.

Clean, but a bit old
Overall the experience is good, bed very comfy, location very convenient, near to station and shopping place.

The room was key-accessible and clean. It had a small refrigerator and an air purifier, and the air conditioning was quiet. The bed was also very comfortable. We had placed an Amazon order online in advance, and the hotel front desk even collected the package for us. Thank you so much!

The hotel is quite good. The biggest advantage is that it is close to Tenjin subway station, which is very convenient for shopping and dining. There are many delicious places in the surrounding areas of Nakasu, Hakata, and Tenjin. It is less than 1km away from Don Quixote. It is a 30-minute walk to Hakata subway station.