Jannat Regency Hotel in Bishkek
✅ Staff described as friendly, polite, and helpful in multiple reviews ✅ Breakfast consistently praised for quality and variety, scoring 10/10 ✅ Facilities such as heated pool, sauna, and fitness center highlighted positively ✅ Clean rooms and quick service noted in some guest comments ✅ Online booking process described as convenient ❌ Several guests reported unpleasant odors in rooms, including sewer-like bathroom smells ❌ Complaints about poor maintenance, including scratched furniture and bathroom issues ❌ Service inconsistencies, such as ignored towel change requests and slow restaurant service ❌ Noise disturbances from parties affecting room comfort ❌ Some guests felt the hotel did not meet five-star standards and questioned room amenities like missing mini-fridge
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Description
Отель Jannat Regency is a five-star hotel in Bishkek built in 2007 and renovated in 2018. It offers a variety of room types ranging from Standard Single rooms to a Presidential Double Suite. Guests appreciate the friendly and attentive staff as well as the quality of breakfast, which scores a perfect 10/10 in reviews. The hotel features a heated pool, sauna, fitness centre, and a restaurant serving buffet and continental breakfast. Free parking and Wi-Fi are available, though Wi-Fi reception received mixed ratings. Business travelers can access meeting and banquet facilities and a business centre for an additional fee. Families traveling with children will find free cribs available on request. The hotel’s ambiance suits both work-related events indoors and large outdoor parties, including weddings. However, some guests report issues with room odors, maintenance, and inconsistent service, so expectations should be managed accordingly.
Location
Отель Jannat Regency is located in the city of Bishkek at 21, 2 Aaly Tokombaev Street. It sits 38 km from Manas International Airport, making airport transfers about a 40-50 minute drive. The hotel is 20 km away from the Ak-Tash ski lifts, which is useful for guests planning mountain activities. The central city location provides access to urban amenities, while free parking is available on site. The hotel’s coordinates are 42.8207064 latitude and 74.6165524 longitude, placing it well within Bishkek’s urban area.
Tips
- Request a room away from the party areas to avoid noise disturbances.
- Confirm with the front desk about room amenities like mini-fridge and Wi-Fi quality.
- If traveling with children, ask in advance about crib availability and any extra fees.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Cuisine: Continental, Halal Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress, UnionPay
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Gift shop
- Garden
- Terrace
- Express check-in
- Early check-in
- Late check-out
- Private check-in/check-out
- Fire Extinguisher
- Upper floors accessible by elevator
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- Fridge
- Smoking allowed in bedrooms
- Family room
- Cable TV
- TV
- Bathrobe
- Safe (in room)
- Toiletries
- Iron and board
- Ironing
- Laundry
- Concierge services
- Shoe shine
- Hairdryer (on request)
- Luggage storage
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Poolside bar
- Packed Lunches
- Free Wi-Fi
- Free internet
- Shuttle
- Car rental
- Airport transportation
- Russian
- English
- Tour assistance
- Suitable for Events
- Sun Deck
- Parking
- Swimming pool
- Spa tub
- Beach/pool towels
- Heated swimming pool
- Business center
- Photocopy machines
- Event facilities
- Rental video equipment and computers
- Conference Hall
- Fitness facilities
- Gym
- Massage
- Sauna
- Children swimming pool
- Family/Kid Friendly
- Pets allowed (free)
Street view
Video: Discover Jannat Regency Bishkek: Luxury Hotel for VIP & Business Travelers
Map
Reviews
but the toilets,they should inspect properly before arrival of guests
i was in room 503 and toilet there was not in good condition, i thought a bunch of hair was sticking inside but is was not hair but scratches like someone made with lead pencil, looking weird.
This is not even a 3 start place. Terrible hotel with poor standards. I was staying at the hotels for three days and they didn’t even change towels. I asked to do it but the hotel management ignored my request. Breakfast with cold eggs, instant made coffee and spoiled food. No mini bar or coffee maker in the room
Id recommend staying at a really nice AirBnB then this. If you do stay here please talk to the staff if you get a bad service they will accommodate.
EDIT
The front desk did call after posting this review to allow us to change rooms. It was near the end of the party so we stuck it out the last 15 minutes. The breakfast was quite good. I'm still not convinced this is five stars but they made an effort.
POIs near hotel
Frequently asked questions about Jannat Regency Hotel
What types of rooms are available at Отель Jannat Regency?
The hotel offers Standard Single room, Standard Double room, Deluxe Double room, Executive Double Suite, and Presidential Double Suite.
Is breakfast included and what type is offered?
Breakfast is continental and halal, but additional fees apply and are paid at the property.
Are pets allowed at the hotel?
Pets are not allowed; however, service animals are permitted.
Does the hotel have facilities for business events?
Yes, meeting and banquet facilities and a business centre are available for a fee.
How far is the hotel from the airport and ski lifts?
The hotel is 38 km from Manas International Airport and 20 km from the Ak-Tash ski lifts.
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Hotel prices for: October - November 2026 calendar
The average hotel price this month is 155 USD The best time to book is October 21, with rates starting from 141 USD