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95 USD
Plaza Bishkek Hotel in Bishkek
🌍 Kyrgyzstan, Bishkek, 52 Togolok Moldo Street
● Center: 1.2 km
✅ Rooms are spacious and beds comfortable according to several guests ✅ The location is praised repeatedly for being close to main sights and government buildings ✅ Cleanliness of rooms generally receives high marks ✅ The hotel offers a heated pool, fitness center, and sauna facilities ✅ Staff efficiency and friendliness was highlighted in some positive reviews ❌ Air conditioning frequently reported as broken or non-functional, causing discomfort ❌ WiFi quality is inconsistent and often weak or non-existent ❌ Sauna and wellness facilities are sometimes closed or not maintained, with reports of mold ❌ Customer service criticized for inattentiveness, lack of professionalism, and unfriendly behavior ❌ Breakfast buffet described as poor quality and limited variety ❌ Parking capacity is limited and may require using street parking
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Rooms and prices
2 guests
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Standard Single room
Wireless internet, air conditioning and minibar
Beds:
95 USD
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Standard Double room
Wireless internet, air conditioning and shower
Beds:
104 USD
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Double Junior Suite
Wireless internet, air conditioning and shower
Beds:
118 USD
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Double Suite
Wireless internet, air conditioning and shower
Beds:
216 USD
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Superior Double Suite
Wireless internet, air conditioning and shower
Beds:
346 USD
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Superior Double Junior Suite
Wireless internet, air conditioning and private bathroom
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Description
Plaza Bishkek Hotel is a four-star property established in 1999 and renovated in 2012, featuring 65 rooms within a nine-story building. It offers a range of accommodations including Standard Single and Double rooms, Junior Suites, and Superior Suites. The hotel includes amenities such as a heated indoor pool, fitness center, sauna, and spa services (some paid). Business travelers will find a conference hall, business center, and meeting facilities available. Families can make use of nanny and childcare services. On-site dining options include a restaurant with a buffet, a café, a bar, and a snack bar. Additional services include paid car rental, transfers, laundry, dry cleaning, and ironing. Free parking and WiFi are offered, although reviews note WiFi quality varies. Pets are not allowed and check-in begins at 14:00 with check-out by noon. Overall, the hotel aims for high service standards in a central Bishkek location.
Location
Plaza Bishkek Hotel is located at street Togolok Moldo 52, close to the city center of Bishkek. It is roughly 22 kilometers from Manas International Airport. The hotel lies near major government buildings and a central square, offering convenient access to city sights and public transport. Guests can easily reach popular attractions and business districts from this location. Parking is available on site though limited, with additional street parking nearby. The proximity to busy streets means some rooms may experience traffic noise.
Tips
- If you are sensitive to noise, request a room away from busy streets due to traffic sounds.
- Confirm the working condition of the air conditioning upon arrival, especially during warmer months.
- For reliable WiFi or spa access, check service availability in advance to avoid inconvenience.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, UnionPay
- Check in time: 14:00. Check out time: 12:00.
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Services and facilities
General
- ATM
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Early check-in
- Late check-out
- Private check-in/check-out
Rooms
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- Fridge
- Bathrobe
- Safe (in room)
Services and amenities
- Iron and board
- Ironing
- Laundry
- Concierge services
- Shoe shine
- Hairdryer (on request)
- Luggage storage
Meals
- Breakfast
- Breakfast in the room
- Restaurant
Internet
- Internet access
Transfer
- Airport transportation
Parking
- Parking
Pool and beach
- Swimming pool
- Indoor Pool
- Heated swimming pool
Business
- Business center
- Event facilities
- Conference Hall
Sports
- Gym
Beauty and wellness
- Sauna
Hotel view
Video: Plaza Hotel Bishkek, Kyrgyzstan | Travel With Sandhya
Map
Reviews
27.07.2026
Amazing service, particularly the receptionist staff. Check in was smooth polite and efficient. I arrived early and they made every effort to get my room ready. Room was spotless and large. Ideal location - close to square and Bazar
20.06.2026
It was really nice choose this hotel. The allowed me to enter to the room 3 hours before the check in. The people that works here are so familiar and take caring, specially the guy and the girl from reception.
Really thanks to them and yo Hotel Plaza, it was a pleassure.
Really thanks to them and yo Hotel Plaza, it was a pleassure.
10.06.2026
Systemic indifference, dressed up as a hotel
I have stayed in places that failed in one memorable way. This one fails quietly, on every front.
Reception promised my suit by noon. It arrived at eight in the evening — not with an apology, but with the faint air of a favour. The shower door is broken. The wardrobe hangers snap rather than hold. The WiFi is barely functional, and — in a touch I still cannot account for — each floor operates on its own separate password. Breakfast is consistent in exactly one respect: it is reliably forgettable.
None of this, individually, would sink a stay. What sinks it is the unifying thread — the sense that no one here is troubled by any of it. The broken door, the dead WiFi, the suit that appeared nine hours late: all of it flows from the same source. Nobody cares.
There are hotels that fail you by accident. This one has made a system of it.
I have stayed in places that failed in one memorable way. This one fails quietly, on every front.
Reception promised my suit by noon. It arrived at eight in the evening — not with an apology, but with the faint air of a favour. The shower door is broken. The wardrobe hangers snap rather than hold. The WiFi is barely functional, and — in a touch I still cannot account for — each floor operates on its own separate password. Breakfast is consistent in exactly one respect: it is reliably forgettable.
None of this, individually, would sink a stay. What sinks it is the unifying thread — the sense that no one here is troubled by any of it. The broken door, the dead WiFi, the suit that appeared nine hours late: all of it flows from the same source. Nobody cares.
There are hotels that fail you by accident. This one has made a system of it.
02.06.2026
An excellent European-standard hotel! Delicious breakfasts, nice rooms, and attentive and helpful staff! Centrally located, close to parks and supermarkets.
14.12.2025
Very disappointing experience
I chose the plaza hotel to enjoy a bit of relaxation after being out in the wilderness for a week. The hotel itself has a comfortable feel but is wracked with problems.
My rooms air condition was broken made a banging noise all through the night. There was no way to switch it off. When I asked reception to take a look at it, no apology was made, they simply said they would send someone to look at it. On the second day, I complained again and someone finally showed up to look at it. He admitted to me he wasn’t a mechanic, just security. He took a look walked away and no one else came for the rest of my stay.
Their laundry service also messed up, I was given back the wrong clothes, what makes it worse is that service was not cheap.
The staff generally have a bad attitude, at breakfast everyone was watching reels. When you asked for something they seemed annoyed to have to help, then immediately went back on their phones.
That said the hotel has potential, the rooms are spacious, the bed was comfortable.
All in all, I would not stay here again.
I chose the plaza hotel to enjoy a bit of relaxation after being out in the wilderness for a week. The hotel itself has a comfortable feel but is wracked with problems.
My rooms air condition was broken made a banging noise all through the night. There was no way to switch it off. When I asked reception to take a look at it, no apology was made, they simply said they would send someone to look at it. On the second day, I complained again and someone finally showed up to look at it. He admitted to me he wasn’t a mechanic, just security. He took a look walked away and no one else came for the rest of my stay.
Their laundry service also messed up, I was given back the wrong clothes, what makes it worse is that service was not cheap.
The staff generally have a bad attitude, at breakfast everyone was watching reels. When you asked for something they seemed annoyed to have to help, then immediately went back on their phones.
That said the hotel has potential, the rooms are spacious, the bed was comfortable.
All in all, I would not stay here again.
11.12.2025
Right next to ala too square. Easy accessible. Rooms are spacious. Reception and service are ok ish. Not proactive like a ‘4star Hotel’.
Have a sauna, swimming pool and arrange airport transfers.
Have a sauna, swimming pool and arrange airport transfers.
06.12.2025
Bed was not comfortable and pretty worn out. AC thermostat was not working and I was sweating inside room due to which I was not able to sleep. Wifi was non existent. It barely worked. It was average when compared to other 4 star hotels nearby. But it was the cheapest so I guess you get what you pay for. Only good thing about it was its location!
28.09.2025
I stayed one night at Hotel Plaza in Bishkek and I do not recommend it. I chose this hotel specifically for its additional services, but almost none of them were working or available during my stay.
First, it was a hot day in Bishkek, and our room was uncomfortably warm. The air conditioning was not working. When I brought this to the receptionist's attention, I was told that the hotel doesn’t operate the AC in fall or winter and was advised to open a window. However, the hotel is located close to one of the busiest streets in the city, so noise from traffic made it impossible to sleep. I was told someone would check the AC, but no one ever came.
The staff was inattentive. The person responsible for assisting guests with luggage was watching TikToks on their phone instead of helping, so we had to carry our suitcases ourselves.
The Wi-Fi was not working at all during our stay.
I specifically booked this hotel after a hiking trip in Kyrgyzstan because it advertised a sauna. At check-in, I was told the sauna was open until midnight. When I went to use it, it was completely cold and clearly unused for days , even showing visible mold on the ceiling. The receptionist had no idea and only after a phone call did she confirm it was broken and wouldn’t be fixed until the following week.
I also requested a gluten-free breakfast box for an early flight. Despite clearly specifying this, I was given one containing regular bread. At that point, I didn’t have the energy to ask for a correction.
The safe was not working.
Overall, the staff was disengaged and not welcoming. They appeared indifferent to guests and the hotel's operations.
To be fair, the pool as open, the room was clean, the bed was comfortable, and the location is convenient. Parking is available in front of the hotel, though limited, you may need to park on nearby streets if it’s busy.
If you're looking for value for money, reliable services, or even basic hospitality, I strongly recommend considering other options in Bishkek.
First, it was a hot day in Bishkek, and our room was uncomfortably warm. The air conditioning was not working. When I brought this to the receptionist's attention, I was told that the hotel doesn’t operate the AC in fall or winter and was advised to open a window. However, the hotel is located close to one of the busiest streets in the city, so noise from traffic made it impossible to sleep. I was told someone would check the AC, but no one ever came.
The staff was inattentive. The person responsible for assisting guests with luggage was watching TikToks on their phone instead of helping, so we had to carry our suitcases ourselves.
The Wi-Fi was not working at all during our stay.
I specifically booked this hotel after a hiking trip in Kyrgyzstan because it advertised a sauna. At check-in, I was told the sauna was open until midnight. When I went to use it, it was completely cold and clearly unused for days , even showing visible mold on the ceiling. The receptionist had no idea and only after a phone call did she confirm it was broken and wouldn’t be fixed until the following week.
I also requested a gluten-free breakfast box for an early flight. Despite clearly specifying this, I was given one containing regular bread. At that point, I didn’t have the energy to ask for a correction.
The safe was not working.
Overall, the staff was disengaged and not welcoming. They appeared indifferent to guests and the hotel's operations.
To be fair, the pool as open, the room was clean, the bed was comfortable, and the location is convenient. Parking is available in front of the hotel, though limited, you may need to park on nearby streets if it’s busy.
If you're looking for value for money, reliable services, or even basic hospitality, I strongly recommend considering other options in Bishkek.
31.08.2025
Our stay at the Plaza Hotel Bishkek was a profoundly negative experience, one that I cannot recommend to anyone. From the very beginning, the service fell far short of expectations. At check-in, the receptionist was not only unfriendly but even raised his voice – behavior utterly unacceptable for a hotel that claims to be of this standard.
The airport transfer was equally unprofessional. The first car arrived late and was far too small for three people with luggage. After another fifteen minutes, a second car finally showed up, meaning we were delivered to the airport with significant delay, creating a stressful situation that could have been avoided.
The glowing reviews on TripAdvisor and Google Maps do not reflect reality. The breakfast buffet was extremely poor: bland selection, low-quality filter coffee, and unappetizing fruit.
The wellness area was another major disappointment. The sauna smelled unpleasant and musty, the pool water was uncomfortably cold, and the loud ventilation system beside the pool made any attempt at relaxation impossible.
In conclusion, the Plaza Hotel Bishkek utterly fails to deliver on the promises implied by its online reputation. For travelers who value hospitality, professionalism, and comfort, this hotel is simply not an option.
The airport transfer was equally unprofessional. The first car arrived late and was far too small for three people with luggage. After another fifteen minutes, a second car finally showed up, meaning we were delivered to the airport with significant delay, creating a stressful situation that could have been avoided.
The glowing reviews on TripAdvisor and Google Maps do not reflect reality. The breakfast buffet was extremely poor: bland selection, low-quality filter coffee, and unappetizing fruit.
The wellness area was another major disappointment. The sauna smelled unpleasant and musty, the pool water was uncomfortably cold, and the loud ventilation system beside the pool made any attempt at relaxation impossible.
In conclusion, the Plaza Hotel Bishkek utterly fails to deliver on the promises implied by its online reputation. For travelers who value hospitality, professionalism, and comfort, this hotel is simply not an option.
31.08.2025
I only stayed for two nights, but the experience was top-notch. The room was immaculate and cozy, providing a perfect retreat. What really stood out was the staff's efficiency and warmth during check-in and throughout my stay. The hotel's location couldn't be beat for easy access to the main sights. It was the ideal choice for a short, hassle-free, and comfortable visit. Highly recommended for a city break.
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POIs near hotel
Memorial of Kyrgyz-Russian Friendship (9 min)
Artwork symbolizing the historic friendship between Kyrgyzstan and Russia.
Zoological Museum (1.3 km)
The Zoological Museum in Bishkek showcases diverse animal species and supports scientific research with a paid entry.
Ormon Khan (5 km)
Memorial honoring Ormon Khan, a notable historical figure in Kyrgyz history.
Umut Residential Area (5 km)
A viewpoint offering a local perspective over the Umut residential district.
Sculpture Museum (6 km)
Museum operated by the Kyrgyz Republic Academy of Arts showcasing sculpture works.
Frequently asked questions about Plaza Bishkek Hotel
What room types are available at Plaza Bishkek Hotel?
Room types include Standard Single room, Standard Double room, Double Junior Suite, Superior Double Junior Suite, Double Suite, and Superior Double Suite.
Is there a restaurant at the hotel?
Yes, the hotel has a restaurant with a buffet as well as a café, bar, and snack bar.
Are pets allowed at Plaza Bishkek Hotel?
No, pets are not allowed at this hotel.
Does the hotel provide childcare services?
Yes, nanny and childcare services are available for children.
How far is the hotel from Manas International Airport?
The hotel is approximately 22 kilometers from Manas International Airport.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 72 USD The best time to book is August 6, with rates starting from 64 USD
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