Hotels in Mexico City

Breakfast was great, the staff was very friendly. A few little problems but nothing that wasnt fixed.

Really low water pressure on the shower. Weird faucet operation . Heater room do not work also safe was unoperable . The only reason i book there was so I can take a nice shower after my day out . So it was frustrating have a shower with faulty faucets ,We book two rooms and both have the same problems. Faucets were loose we do not use any other facilities on the hotel. Parking is another story as...

The hotel itself is nice, the location is great and the staff were very friendly. Nonetheless, we brought food with us hoping we could heat it up but unfortunately, there was no microwave or mini fridge in the room. We asked the front desk ladies to allow us to use a microwave and they sent us to the hotel restaurant. I waited a long time in the restaurant’s lobby but no one ever acknowledged me or...

The staff was helpful getting me a cab for the airport which turned out to be a “hotel taxi” with an agreed upon rate. The shower head did not work and dribbled water only. The rug was not thoroughly cleaned. However the room was quiet and the beds were firm and the bathroom, tub and towels were clean; bottled water was provided and it was nice to have the 24 hour room service with a decent breakfast...

This property was amazing. It was my second time staying with them but in a different location and it didn’t disappoint. The staff were amazing and the location was great with anything you needed within walking distance.

Best hotel in Ecstepec Fiesta Inn Ecatepec is the best hotel in the areas. Great location inside the luxury mall “Centro Las Américas” that offers guests shopping and dining options. Staff is ultra friendly and professional. Their command of English is excellent and they are ready to help, offering tips and advise only locals could give. Property has a great restaurant, plenty of parking space (open...

Excellent location, close to the mall and places of interest, very clean and the rooms have A/C

The building itself is old and small, probably because it's in the center, but it was kept clean. There is a convenience store on the first floor of the building, and it is very convenient as it is close to the subway station. The breakfast buffet included Mexican food, and the staff kindly taught us how to eat it.

The location of the hotel is near the "Hidalgo" station but my husband and I haven't used this station. There are many restaurants and shops near the hotel. The breakfast is very good! It services from 6:00a.m.-10:00a.m. weekdays and from 7:00a.m. to 11:00a.m. weekend. It is very good when you need to go out early 😁 They provide 24 hours coffee that is a bonus. They also provide drinking water that...

The location is relatively good, and there are a lot of food downstairs.

Facilities: good Health: good Environment: good Service: good Facilities: good

its been a hotel for my last 3 or 4 visits to the city, i totally recommend it, its small and quiet, also very clean and the breakfast its included, also its very close to the downtown in a very safe area at any time

Nice location, specious and cean rooms. Friendly and efficient staff.

Excellent location for a walking visit of the Centro Historico. Plenty of restaurants nearby

The room was spacious and very clean, the bed was comfortable but the pillows where horrible to our liking, very bulky and we both woke up with a stiff neck. Check out was at 12 noon and the cleaning lady came knocking at 9am. Since I am an ******* VIP member, we had 2 free drinks, which we’re not given to us at check in and had to ask for it. The drinks did not include coffee so we had to pay for...

Overall a good stay for a short term stay. However, the bathroom needed extra cleaning. Most notably the bath tub look a bit old/dirty. Did not feel comfortable using.

It was in a very convenient location. The bottom floor has restaurants, donut and ice cream shops. The hotel was clean, the people were great! I will be coming back here again! ♥️

The staffs are very helpful and the conditions of the hotel was very clean I would stay there again and also recommend it to any o myf family or friends

The surrounding facilities are excellent, with a shopping mall nearby. Daily service is excellent for Melbourne, with prompt feedback on issues. The air conditioning in the room doesn't have a heating function, so you have to rely on the air heater. Breakfast includes milk, yogurt, coffee, fruit, oatmeal, bread, and four or five main dishes. Overall, it's a good value in the Reforma area.

Breakfast is OK, overall service is good, location is good, very convenient

We stayed at Holiday Inn Express Mexico Reforma for a family trip, and we had a terrible experience that significantly impacted our trip to Mexico City. I have been waiting for a response to my feedback through their survey system (IHG hotels), but they have been ignoring me for over a month now. I want to share my experience with them. We reserved the King suite for 4 nights but were given the regular...

Quite noisy, poor soundproofing in the room

Next to Reform Avenue, don't choose a city view room, it's right next to the road and it's so noisy, there's not even a free drink of water in the lobby on the first floor, it's just so-so

The hotel is in a commercial complex. Shopping and eating are very convenient

The room was nice, staff was nice, facility was nice. The stench of menure wasn't good.

Staff was not so helpful or serviceable. Outer smell fron fush market is strong, and outside area (parking) is not a clean space.

The hotel doesn't smell good, they didn't change the pillowcases, and the bathroom smells like sewage.

Staffs are unfriendly and their English level are poor. I faced the following problem: 1. I could not get information about the hotel shuttle in the airport when I was calling the hotel. Staffs only speak Spanish. 2. I was given a key that could not open the room and had to return to reception to update the key. 3. I told the AC in the room is not working, and the staffs told me to wait inside...

Staffs are unfriendly and their English level are poor. I faced the following problem: 1. I could not get information about the hotel shuttle in the airport when I was calling the hotel. Staffs only speak Spanish. 2. I was given a key that could not open the room and had to return to reception to update the key. 3. I told the AC in the room is not working, and the staffs told me to wait inside...

Thank you to Isreal the driver and the other staff at the hotel. My stay was exactly what I needed for a short business trip.

there was a cricket in my washroom, my key card deactivated daily, my room was cleaned one time after 5pm, my door number was missing last number, dark hallways hard to see. I told front desk and they said they are improving.

It’s okay, the tv never worked and you have to activate your room key every time you comeback to the room. The “clean” towels had blood stains on them.

Location was good staff was friendly and helpful. Beds were really hard and cleaning wasn’t on a daily basis but facilities were still clean.

It was a nice stay. Everyone was nice. The only thing i did notice is the sink was a little dirty but other than that everything was fine.

in general, the room was not the worst I’ve seen, in the hallway there is a large built-in double-door wardrobe, the chairs in the room have a cape that seemed dirty to me and seems to have not been washed for a long time, the bathroom has a floor bidet and this is convenient for maintaining personal hygiene, but There were also some problems in the room: cockroaches (there were six of them throughout...

I advise everyone 👍👍👍👍👍👍👍👍

Wonderful hotel. Great restaurant nearby

Great adventure! Staff were cool and helpful. Thanks it to made it so special!

Overall it was a good stay. Rooms are clean and staff was nice. A bit further away from Roma North but still convenient location.

The smallest Novotel room I've stayed in. Apart from the good location, it's really average. The breakfast is OK and the waiter is very enthusiastic, which is very comforting

Small modern rooms but great location for business travelers directly across WTC.

Mr. JUAN, so good a waiter, help me to order wonderful meal. And Mr. Michael, the chef, provide fantastic taste! so nice a cook for a wonderful day？

The room was spacious, the bed was huge, and the layout was excellent. However, the surrounding area was a bit run-down, and the breakfast selection was very limited.

For its price point, the room was remarkably spacious, and the lack of carpeting made it feel exceptionally clean and tidy. The amenities were comprehensive and surpassed my expectations. My only minor drawback was the average quality of the food. Overall, it was a great experience, and I would definitely consider staying here again.

Great location with parking available. The breakfast was quite substantial. The staff were very friendly and welcoming. The only minor drawback was the absence of large windows, as it only had a window overlooking an inner courtyard, possibly due to safety concerns. The room itself was very spacious, which was a plus. It's recommended for both business and leisure travelers, offering excellent value...

The room was very spacious. The food was delicious and the dishes were incredibly fresh. I'll definitely be back! The surrounding amenities are also great, making everything very convenient. Highly recommended! What's more, it was spotless.

Perfect hotel. Good location, close to the international airport. Nice breakfast, many options. Check out before 13:00, very friendly! Strong recommendation!

My stay is good. Staying there for one night during transiting. The room is comfortable and clean. The staff speaks English. Within 15 min of driving from the airport there are no traffic jams.

Nice but dated hotel. Staff is friendly and professional but the rooms haven't been kept up 100%. Small things, like stains on the wallpaper, things that regular housekeeping just can't do. I'd stay again but I'm keeping my expectations muted.

We are beyond pleased with our experience at Hotel Raizor. The staff were superb, friendly and authentic, multilingual, experienced and personable. We go every year to CDMX and we’ve been to countless of hotels of different stars: this was by far the best staff. The pool is great! Like really, really great: it’s covered, temperature-controlled, has jacuzzi, towels and you can order food. The attendant...

We stayed in a Junior suite and I think the only complaints I would have would be with the air conditiong and the pool. During the day our room would be cool but at night it seemed like it would stop working. Our first night I said something to the front desk and they sent maintenance right away. The problem seems to have been fixed until we came back from centro when the room was warm again. Our first...

Hotel was in the perfect location for my family event. It is close to the airport and the hotel offers a free shuttle. The bed was very comfortable and the pillows were divine! I slept extremely well. The restaurant offers a buffet breakfast for a few. They will cook your eggs to order. I was very impressed with the staff's ability to speak English as my Spanish is limited. It was very easy to...

Excellent hotel. Comfortable beds, great staff, shuttles available and security always on duty. Great breakfast buffet. Very friendly to English speaking tourists. Highly recommend this spot if in Mexico City. Pool and small gym make it an easy spot to rest and relax as you explore Mexico City. They have kind of thought of everything you would need. Rooms were nice and quiet as well despite the city...

I would choose this place when traveling on business. Overall, it’s okay.

Lovely hotel, great location and a delicious breakfast.

This is my second year in a row staying at this hotel for business trips. There are tons of restaurants nearby, and it's very close to Chinatown. The first day, the bed was a bit dirty, but after I told a staff member, they changed it for us to a clean one. The hotel is in the city center, within walking distance of many attractions like the National Palace, churches, the Palace of Fine Arts, and the...

Location and breakfast were good. Easy access to metro.

The Perfect Base for Exploring CDMX A fantastic, high-value stay! This Ibis is the definition of 'no-frills' done right—everything works perfectly and all the essentials are included without any unnecessary fuss. The location is truly second to none; being right next to the Juárez metro and steps from Alameda Central made exploring Mexico City so easy. The rooms are clean and comfortable, providing...

Great location, convenient for getting around, and relatively new facilities.

It’s always a pleasure staying here, food is delicious and close to Bella’s artes.

We spent a few days here during our anniversary and thanksgiving. Hotel was great place because walking distance from historic district and many coffee and restaurants places. Would love to stay here again. Service was excellent

I stayed in this hotel back in 2019 it was getting renovated. I Return back in 2025 the hotel looks modern the lobby is large and spacious. The bedroom is large and also the bathroom. The staff at hotel where warm and welcoming.

The hotel is in a perfect location, just a short walk from the Zócalo. The rooms were very clean, the restaurant served delicious food, and the bar offered a nice variety of drinks.I definitely plan to come back next year for Mexico’s Independence Day.

We stayed at this hotel for a week while we were visiting Mexico City. The hotel is conveniently located within walking distance of Zocalo which is the main square where a lot of activities take place. During the week we were there, there was a celebration of indigenous people. There were dances, singing and music and food. It was a very enjoyable week. The hotel rooms are a decent size and are nicely...

we arrived here last night. the location is very easy to find and we were very pleased at the outside of the building. the modern look is always fantastic. the hotel staff was very friendly to us and offered to take our bags to the rooms. we were given fantastic rom and the sheets were very clean. i recommend this hotel for tourists and foreigners to stay when in mexico city.

Nice hotel with a great breakfast. Hotel staff very helpful. Great location just 2 blocks from the main cathedral plaza and pedestrian only shopping streetThey have 4 bicycles free to use with a deposit that is refunded when returned. Only bike on Sunday when they close many streets off just for cycling.

Hotel is very strategically located. But uses old carpet that gives off some smell as you enter it. I got used to the smell eventually. Other than that, breakfast is just nice. Staffs are amazing and accommodative. Amenities are basic.

Hotel is very strategically located. But uses old carpet that gives off some smell as you enter it. I got used to the smell eventually. Other than that, breakfast is just nice. Staffs are amazing and accommodative. Amenities are basic.

Everything was great at property and excellent location, some construction going on building next to it, but overall all good

Property had great location and view of the Angel. The only complaint is thin walls and floors, but it is tolerable. I would definitely stay there again.

The location is very convenient, the room is small, the breakfast is poor, indeed the breakfast is not good.

#positive #I was happy with the Cleanliness of the bathroom, Wall cleanliness, Public area decor, Service, Quantity of amenities, Nearby activities; #positive# Satisfied with bathroom cleanliness, wall cleanliness, common space decoration, service, number of facilities, nearby activities

excellent quality of staff, the bad thing, in my room was a soap used and Dental Floss empty, so I guess staff cleaned room without clean bathroom.

It was a fairly clean place. Just a bit far from where smithing is.

The front desk staff is very helpful very professional

Great value , service and comfort !

Thank You NH Valle Dorado I think the hotel is modern, clean, confortable. The seevice personal, gave us an excelent seevice. My love and me enjoyed our stay in NH Valle dorado thank You.

Property is very basic, but clean. Do not believe what staff said that breakfast was not included.

Excellent location and accessibility to many restaurants and shops

It have a good location, its is in the interlomas area (and there are few hotels there) however it is close to Bosques de las Lomas and even Santa Fe, so great location. The hotel is in the top of a little and exlusive mall, so great options for food…

Extremely poor breakfast cold buffet. The only day I ordered a la carte the service was disastrous, although the food was good. Housekeeping is spotty, one of the days of my stay they did not leave clean towels, but took away the dirty ones. All in all not the best maintained of managed property I've been in lately.

The breakfast is poor but on weekends are terrible. Need be better because is a plus hotel Thank you

Very clean and appealing hotel. I liked everything about it.

Hard to find but hotel itself was very clean and modern. Would definitely recommend.

Great stay at Fiesta Inn Express. The location is excellent, safe location , with easy access to activities, restaurants, and everything needed both day and night. It offers very good value for the price, with most facilities above average for a budget hotel. Basic amenities are convenient and practical. Bedding is acceptable. Overall, a comfortable and affordable choice that I would recommend.

Had a nice stay and loved the view from the room over the city..

The window cannot be opened. I guess Chinese people are not used to it. The towels are black. It is best to bring your own towels and toiletries. Checking in 3 o'clock in advance will be charged extra

The hotel is very well located; you can take public transportation right across the street to get to the historic center or the Bellas Artes. The staff is very attentive, and the hotel is very clean. The hotel has parking, but it costs an additional 120 MXN per night. This is not mentioned on the website or when booking.

Great location right next to a bus stop, metro station, and mall. Slightly farther from the city center/big attractions, but very easy to get around. Very safe as well - the rooms are all located 3-6 floors above street level, and you need a key card to use the elevator. Breakfast was good (eggs, fruit, pancakes, rice, beans, salsas, veggies, pancakes, bread) although of course you could probably find...

More or less, the location is good but it needs more cleaning and the mattress should be changed.

The room was nice, with a large window, and very clean. Soap was provided, and the facilities were good. The standard breakfast was simple, but a premium breakfast could be ordered for an extra fee. Convenient transportation.

The service was friendly and attentive. There were plenty of restaurants nearby, including Chinese, Japanese ramen, and Mexican, so you could try a variety of options. There were also supermarkets nearby, including Walmart, which was convenient for shopping. Highly recommended.

Excellent service and facilities, all the staff were very attentive, the facilities were very good, and the pool was very nice.

The room was nice and well equipped. Very clean and quiet, the bedding is quite comfortable. The location is a bit far from the downtown area, but it is very convenient to take a taxi or bus. There is a convenience store next to it and a fast food restaurant, coffee shop and various restaurants opposite. I especially recommend the breakfast, which is quite rich and of high quality. It is definitely...

The room was clean and hygienic, the surrounding area was convenient, and the service was good.

The hotel has a great location, and the rooms are clean and tidy. I really liked it. It was great, and I'll probably stay here again next time I'm in Mexico for business. The Yoshinoya across the street is very cheap and affordable.

Quick check in and friendly staff made the process a good experience.

Very nice step up from the One, and not that much of a price difference, so it's definitely worth it

MEJORAS EXCELENTE HOTEL, LE FALTA MODERNISAER SU AIRE ACONDICIONADO Y SU PANTALLA A UNA SMART

Very convenient location. Easy access and very close to downtown Tlalnepantla. Very well kept building.

The hotel was clean and the workers were really professional

The room is large, the hotel layout is reasonable, and the bathroom is great. 👍🏻 It's just that the English at the front desk is not good, and the quality of the waiters is not high. I kept hearing knocking on the door early in the morning, and they were knocking on every door.

Stayed there a number of years back. They took great care of us. Located walking distance to a lot of where we wanted to visit.

Great location, but it's old and falling apart. Torn curtains, mold in the grout in the bathroom, only one bath towel and no hand towels or wash clothes, no fridge, no coffee, just the basics.

The bathroom had a water leak, a small cockroach came out of the shower drain, the mattresses are very old and watery. Out of 4 people they only gave us 2 towels.

A good and relative cheap hotel if you want to stay in the heart of Mexico city. Just a few walking minutes away from the Alameda Central park. Rooms are ok but i usually found that AC sockets didn't work. So charging phones or computers where a little bit of a pain

Clean rooms, comfortable bed. Many food options downstairs.

Good in between spot between the Basilica of Our Lady Guadalupe and Mexico City. There’s a pharmacy around the counter and a 24 hr restaurant across the street to the right. My grandmother was able to rent a wheel chair at no cost. They ask for a deposit but then give it back once you return the chair. Keep in mind no tourist places around but that’s fine for a peaceful night. Super safe system. You...

Excellent service, comfort, hygiene and location

There is no window that can be opened in the room. It is completely closed and can only let in light but not ventilation. The breakfast is good, 7-11 buffet, you can eat enough, eggs, vegetables, etc. But overall it is a budget hotel

It’s a good hotel with friendly staff and good bed. Everything was clean in room

It is one of the best value for money options in the area, it is in a shopping plaza, which makes its location better.

Very friendly, helpful and courteous

Excellent customer service, clean and comfortable. Breakfast included is a big plus. They serve hot breakfast and is very tasty

Clean place friendly staff good buffet

I felt at home, I was greeted by the kind Mr. Fernando, the smile of Rosita and Ivan, the cheerful Rodrigo and the good morning of Carmencita. Thank you to each one of you for welcoming us like at home. I left and you are missed. I promise it will be my place on future trips to Mexic

All was great, just the area is not the best, but, not hotels blame at all.

It was very noisy at night you could hear the cars driving by.