Hotels in Mexico City

Staff was courteous. Breakfast had many options, although high-end fruits such as mango, passion fruits were not provided. There was no juice/smoothy station and no omelette station, although servers could bring items upon request. Toaster was old-styled with difficulty to retrieve bread. Some room amenities were dated. For instance, curtain needs to be pulled (not automated), bed-side lamps are...

We had an excellent stay. Staff is awesome, they remember your face, name , where you were touring etc. general manager was so delightful, helpful with information and suggestions , we enjoyed our conversations with him Hotel had a champagne sabre event with appetizers in the lobby that was lovely

From the time we checked in to checkout we were taken care of our needs by butler service the room amenities are par excellence and maintained very clean the proximity to shops and tourist attractions is an added advantage. And restaurant and spa are must visit

Excellent hotel!! Love everything about it. Staff are great and restaurant is amazing. Would definitely stay there again on my next visit to Mexico City.

Big room, great service and Diego was especially friendly.

Well.. it is the st regis.. it is amazing. And the people, incredible!

Very nice, comfortable and good service - great for solo travels and with pets

Very good stay. A suitable place for layover travelers.

The location is very convenient. I arrived shortly after getting off the plane. The room was very comfortable. The bathroom was very clean and hygienic. There was no odor. The sheets were also clean. It was a great hotel.

Best hotel in the area, situated in terminal 2 Mexico City airport. The breakfast is great! I definitely recommend it

The room was OK, but as usual there was no toothbrush, toothpaste or slippers. The breakfast was great and started at 05:00. The hotel is on the 6th floor of Terminal T2. There is a bar and an open-air smoking area upstairs, and of course there is also a smoking area downstairs.

Great choice for lodging at the Mexico City Airport, especially if your flights are on T2.

Very nice room but noisy on the Periférico road side. great room cleaning staff, great concierge and friendly reception staff.

The rooms a very clean. The staff was always friendly, helpful, efficient and anticipate my needs. I have a very positive experience that I decided to stay longer at the hotel.

There was just always a little something wrong. No hot water …no coffee, only one cup. No sugar or cream in the room, room never got just cold enough. That sort of thing. Good, I’d stay here again. Didn’t care for the restaurants at all. Nothing was really good. Kinda expensive for sandwiches for one evening I thought. And they were just ok. The room was clean . Nice comforter and...

The hotel was ok because it was close to my family but I think is kind of dated and next to a very congested area in terms of cars, but that’s Mexico City everywhere

I love the hotel and the view of the room. Excellent service thank you so much.

Very convenient if you need access to the hospital. Traffic was a little crazy to drive in the surrounding area so being able to walk from hotel to hospital was perfect

The room is very clean!! But location is a bit far from the center, so every time need to use uber to go around.

The room is not soundproof, the facilities are old, and the breakfast is average

Excellent service, the room is very clean and comfortable.

It's good. I'm on a business trip nearby. The location is close. I will choose this place next time. It's clean and the front desk staff is very friendly. There are few restaurants around, and there is no Chinese food.

The charge for booking breakfast is unreasonable. Two breakfasts are included in the room. In addition, breakfast for a 7-year-old child is also charged. It costs 188 pesos and must be paid on the spot. I have never encountered a situation where breakfast in a hotel must be paid on the spot. It is too weird.

The room is nice and the overall price is quite reasonable

The hotel was very nice, they even offered us a bigger room upon checking in. The staff at the hotel were very polite and always tried to help out. Location wise it is okay, requires a bit of walking if you want to use public transport, but for Uber rides it is perfect, very close to a beautiful park with a lot of museums and zoo.

Very well located hotel, friendly and helpful staff. Well appointed, spacious room. Surprised to have a refundable security deposit charged to the credit card which attracts both exchange and processing charges (non refundable).

A great location with a very impressive lobby and facade. The room was nice although a bit small. Whilst the staff were mainly great, we were disappointed on a couple of occasions. Firstly, they took away our bath towels without replacing them. When we called down asking for towels they said they would send someone straight away however we never received them and had to dry ourselves with our robes...

It’s a nice place with a good hotel, great restaurants, and friendly people. However, there was something that happened in the room ,,, I won’t mention it now, but I’ll consider it when rating my next stay there.

Some young waitresses are not so friendly to customers and always seem a little impatient. I hope that the relatives, friends and parents of this waitress will encounter more warm, generous, patient and meticulous good services when traveling abroad.

I was satisfied with the service and everything, but the room was a bit old and disappointing!

Quite good hotel, food was great, room are clean. The hotel was connected with Sentura mall, so it easy to go to mall from my room without getting out from the hotel. I got little problem with wifi internet speed is not good enough for my mail. Some electrical socket need to be replace with new one. Overall is OK

Staff were friendly but difficult to be understood in English. Air conditioning not working, was "fixed" and then working too hard... Room otherwise very comfortable, good fitness center.

Overall, it was a great place to stay. The rooms were clean and quiet. The staff was very friendly. The food in the lobby restaurant was great. There are plenty of other restaurants in the area as well as a Walmart if you forgot to pack something.

The rooms are modern and clean, and the staff is friendly with a great attitude, making them very helpful. Overall, it was a pleasant experience. However, I was disappointed with Moxaico, the restaurant inside the hotel. The food was bland and lacked flavor; the presentation could have been better. Given the restaurant's modern and upscale decor, I expected a more enjoyable dining experience.

First timer here. Only stayed a night. Lovely hotel. Bed was heavenly. Shower was therapeutic - loved it. Only reason I took a star off service was at the buffet service, waiter didn’t really do anything and was asking for a tip. American influence I guess. But tips should be discretionary and not mandatory and it should be based on service. Only thing he did was bring me water and he didn’t even bother...

everything was perfect very nice and very comfortable room. very kind and friendly staff

Great service, excellent facilities, and very attentive staff. Everything was spotless during my stay

The room is OK, the service is average

When I tried to fill the bathtub, brown water came out. Breakfast was delicious.

I rather go to Westin or Hilton right beside this hotel! The service was soooo poor. Had to pay for the Wifi.(been to many countries & many hotels and it was my first time) No tips, no service.:)

A super good experience stay in Santa Fe.

I really enjoy staying at this chain, it always meets expectations and makes the stay super comfortable and pleasant. There was no hot water for the bathtube but I didn't call to get help as it was already too late. However, the service at the reception, room service, wi-fi, restaurant, they are all amazing employees.

The experience was not pleasant we had to move from room to room and my friend the same and the service was great from the customer service

We booked a hotel on a last-minute basis back in Mexico City. The price was decent for the city center. The room was large, but the facilities were a bit dated. The air conditioning was incredibly noisy! We checked in too late, so we didn't take any photos of the hotel.

the rooms have space, my room was not super clean. I wont recommend to stay in this hotel. service was good.

The staff are the shining stars of this hotel. Everyone from the front desk, restaurant, the cleaning ladies were welcoming, super helpful and friendly. The rooms are large. We were originally in a king sized room which was quite dated but then they moved us to a modern and lovely room. The restaurant served incredibly food

The hotel room is large and clean. There is a shopping mall right outside the door, which is very convenient for shopping and eating. There are various restaurants and supermarkets downstairs.

The room is large and the air conditioning is average

The hotel is not up to W standards. The staff is very friendly, the breakfast is good but basic, the spa is very small, the rooms are old.

Normally I don't comment, but at this price, you must avoid the W in Melbourne. I paid almost 4️⃣oo🔪, and when I complained to the front desk that the price and room did not match, the front desk said they received 2️⃣2️⃣o🔪. The middleman's fee is too high. Even if the price at the front desk is much better, you can choose the Hyatt next door.

Convenient location, suitable for business travel

It is two levels lower than the W Hotel in China. The safety of the wealthy area is beyond doubt. It can only be said that Mexico has its own national conditions.

This hotel is really good! The room is clean and tidy, with complete facilities and comfortable living. In terms of service, the staff are very enthusiastic and have a very good attitude, making people feel like they are back home. The breakfast is also rich and delicious. The surrounding transportation is also convenient. Overall, I am very satisfied with this accommodation experience and will choose...

Facilities: good Health: good Good environment The service was excellent good

My experience was very good. The staff were polite and always ready to help. The room was clean, comfortable, and well organized. The facilities were nice and everything worked properly. The location is great and easy to access. Overall, I really enjoyed my stay and would definitely come again.

There's no small table for phones in the restroom, making it inconvenient to use your phone while on the toilet. The breakfast was poor; there wasn't much food, and even the juice wasn't pure juice.

very good hotel excellent roof pool great service

Full marks for breakfast Full marks for service and staff quality Full marks for environment Full marks for location, no need to go out, you can eat in the mall, change money, supermarket, etc. through the internal passage of the hotel. Poor water quality of the swimming pool is the only drawback

Fantastic hotel, received an upgrade to an executive suite as Diamond.

FThe environment is very good and the service is excellent. Breakfast is served every day.

excellent!! the room was clean and very comfortable. the staff incredibly friendly and always help with smiling. can't wait to be back soon.

Very satisfied, the suite is comfortable. It is worth choosing next time

The worst Ritz-Carlton I've ever stayed in. The swimming pool is just a bubble bath. All kinds of inconveniences!

Very good service attitude! General luggage service.

very nice :) It was a really good experience very pleasant spot

very nice :) It was a really good experience very pleasant spot

Always an exceptional stay. I have stayed here several times over the years and I can not praise this hotel enough for the service. The rooms are always exceptionally clean, the buffet breakfast is perfect, the restaurant has excellent dining, the location is convenient for walking around or getting to other places, and the staff is exceptional! I look forward to many more stays here in great Mexico...

First time in Mexico City. 8 night stay in hotel Catedral. Very convenient location close to several tourist attractions. Upgraded to a bigger room, excellent buffet breakfast until 11:30 with different varieties change every day, basically you can skip your lunch after. Room is clean with comfortable bed and offer different styles of pillows if requested. Staffs are helpful and friendly. Unlimited...

The hotel is located in the centro historico of Mexico City. A lot of sightseeing spots are in walking distance and an underground station is just 2 minutes walk away. The design inside is impressive and includes historical parts. The staff and the management are very friendly and helpful. Our room was spacious, bright and had a sleeping area as well as a kinda living room. The bathroom had a shower...

This is place is so nice for what its worth. Hotel is nice, everything is clean, rooms are comfortable and it been in the center of centro historico is so convenient. Their employees were always kind. You do get the feeling that they care about you feeling welcome and comfortable. They have a beautiful bar on their 5th floor where you can peak the zocalo from there. Please, grab a drink there in the...

Great experience. Kind staff. Rooms clean and well kept. Comfortable beds. Breakfast was quite good. Location incredible - right in mix of everything. If you take uber a lot, it can be very congested to get elsewhere at rush hour, so consider walking a bit before ordering an uber. Rooftop bar is lovely for a drink.

Very nice hotel with archaeological site at breakfast area. Location is good but whenever there is events happening, you need to walk outside to get grab or Uber. Free coffee and water bottles at the lobby. Offer complimentary fruits. Stayed at two different rooms, the one junior suite with private balcony is the best. The smaller room ( double bed) is ok.

Room was clean, outdated. Toilet got flooded and water spilled to floor, reception took 3 hours to partially resolved it o don’t think they did enough to fix the problem. Also check in Wawa 3 PM and room was ready 90 minutes late.

My only complaint is about some of the front desk staff. They were not informative or helpful. The phone was not answered several times.

Excellent location to walk and move to Downtown and Reforma. The neighborhoood is also lovely. The facilités are great! We were in the third floor and the view to the city was great. Breakfast options and room service are great! Definately will return next time I visit the city!

All great! Ana, the person that prepares eggs was amazing and she cooks delicious!

Loved it great spot and central to where i needed to be - the Osteria across the road was 10/10 for dinner!!

The staff were all very very friendly, the room was very clean. I would highly recommend.

Good locación after concert and breakfast

Amazing hotel near to the airport the breakfast super delicious all the service are perfect

The experience wasn't great. The hotel is quite old, and the facilities are outdated. The room had a musty smell; we stayed there for eight days and slept with that musty odor every night, which I don't think is good for our health. The air conditioning was also old, and the ventilation system was poor. I suggest the hotel make some improvements.

The hotel offers airport shuttle service, but it's difficult to find the shuttle bus from the airport. The location is a bit awkward, halfway between the airport and the city center. The room is spacious, but I wish the coffee cups were ceramic instead of paper cups.

The breakfast is fantastic. I always stay here when I'm in Mexico City. The service is excellent, and there's a shuttle to the airport. The restaurant has been renovated and is quite nice, and the prices are reasonable.

The breakfast and service were very good. I will consider this hotel next time I come to Mexico City!

The room was quite spacious and clean. Breakfast was good, and the service was excellent. The hotel is a 40-minute drive from the airport and a 20-minute taxi ride to the city center. It also felt very safe.

As advertised. Comfortable. Good for a layover. Bathroom set up is somewhat strange.

Good place. However the location is quite far from many touristic and lively areas

The room was spacious and clean, with a comfortable bed. Breakfast was good, with a sufficient variety of options.

The room was spacious and clean, with a comfortable bed. Breakfast was good, with a sufficient variety of options.

I recently stayed at this hotel and was quite impressed overall. The property is well-maintained, and everything from the lobby to the rooms was exceptionally clean and inviting. The housekeeping staff clearly does a great job keeping the place spotless, which added to the comfort of the stay. However, I was a bit disappointed with the room service. I ordered food to my room, but unfortunately, the...

The lobby features art displays, and the B1 restaurant offers good food and excellent service. There's a rooftop swimming pool with views of distant mountains and residential areas on the hillside. The surrounding area is relatively safe, and there's a supermarket nearby. We happened to be there when a football team was staying, and security guards were maintaining order among the fans. It's not...

Very hyena-like option pays to stay

Every time I come to Mexico, I will choose this place first. The breakfast is rich and the service staff is enthusiastic.

Nice , very nice! Great hotel.

Awesome food and services. Highly recommended!

The hotel environment and rooms are great. It's very close to the embassy and very safe. Surrounded by villas in wealthy areas, you can ask the hotel to help you take a taxi when traveling, which is very convenient!

Le Méridien Mexico City Reforma is a solid choice thanks to its prime location on Paseo de la Reforma and its spacious, comfortable rooms. The hotel is clean, quiet, and well maintained, with professional and helpful staff. While the décor feels a bit dated in places, everything works as it should, and the indoor pool and gym are a nice bonus. Overall, it offers very good value for the space, comfort...

The location is great, but the interior seems to need renovation.

The hotel is located in Reforma and easy to get to the airport. The breakfast was alright and the staff quite friendly.

The hotel is located in Reforma and easy to get to the airport. The breakfast was alright and the staff quite friendly.

The room facilities are old, but still convenient to use. It is a suite with a sofa bed in the living room. It is convenient to travel around.

Room service came very late (5pm). The room was large, but poorly maintained. The carpet was stained and in poor condition. All the furniture was very old and scratched.

One of favorites. A classic. Great cost / quality balance. Clean rooms. Buffet breakfast with good taste and price. The atmosphere and furniture make you feel you're in the 70's. Pure longing for older people. Easy transport access. Definitely 100% recommended.

Clean room, great staff, just a bit on the older side and somewhat noisy

The room was clean, the food was delicious, about the staff, the reception service and some waiters could improve their attitude and service. Thank you.

HOTEL EN EXCELENTE UBICACIÓN CERVA DE TODO, PERSONAL AMABLE TODAS LAS AREAS Y ME PERMITIERON DEJAR MALETAS ANTES DE LA ENTREGA DE LA HABITACIÓN.

Excellent service and location. The hotel is a bit old, so a renovation would be great. Overall, everything was great!

Great place to stay near the soccer stadium and transportation to many city monuments.

Perfect location in Santa Fé. High quality hotel with excellent and best of all excellent staff. This at half of the cost of the big three competitors next door.

We were a couple of friends celebrating our Valentine's Day weekend and enjoyed the pool, and rooms were well appointed and comfortable. The AC wasn't working properly, and we were informed that they were going to fix it. There is no Wifi in the pool area, which is something that could be better. In the room, amenities were by Ritual and that was nice, the bathtub was very nice as were the showers...

This young man at the entrance, I don’t remember his name but he was fantastic. (He was wearing a black jacket). His nice tone of voice, the professionalism and level of customer service was remarkable! It’s been years I haven’t felt this special!

I really enjoyed staying in here. It felt like a resort hotel in Mexico city. The shopping mall is just right next and a great park is in a walking distance. I got a customized welcome drinks from Ant*** (didn't see the full spelling) which was super delicious. Just one thing for improvement, a bell at front desk and bar so the staff hear if a guest requires attention.

centrally located, newly renovated, very clean. had a good stay

It's good to go out with friends, but it's a bit expensive

Night clerk was excellent in customer service and helpful. My only issue is the card key that would get locked and had to constantly go down stair to get it clear.

Clean quiet comfortable; isolated from convenience stores/easy road access; pricey food/beverages

Love the service, staff is really friendly.

Bussines trip The hotel is very far from downtown ( it will take 45-1 hour to get there so if looking to go around we aware that you have very few options nearby. The bathrooms although clean have deteriorated fixtures, toilet paper holder was not attached to the wall and was falling all the time, the iron had a retracting cable than won’t stay our and even after we asked for a new one it was not replaced...

Property under construction, no visible signs for the entrance, the room was ok, the shower head was pouring water all over, the drain was clogged. I advised the front desk, nothing was done. No vip upgrade for room nor service, we were interrupted several times during breakfast trying to charge me for a service that it was included!! A hot mess, one said one thing, another person another thing...

Not bad, not bad. Now there are some buildings being built outside and there are shops making noise. It is near the industrial area.