Hotels in Mexico City

Room is clean and spacious. Front desk assistants are professional and friendly. 5 star recommendation!

Very convenient and affordable for early bus ride from north station

Just what we needed after a 12 hour flight from Europe arriving at 3am. Family room had jacuzzi bath which my daughter loved.. 2 king size beds. We were right next to the lift which was handy for the luggage and the pram having a newborn baby. The 2 guys on reception on separate occasions were both accommodating and friendly. Also used the restaurant on reception for breakfast and coffee which was...

For ac4 star hotel in Mexico I was impressed. The fact that it was a short walk to the bus station will likely have me staying again.

I chose to stay here to catch the early bus. It was very simple. I couldn't even find a mouthwash cup. There was no window in the room, just a vent. I left at 5:30 in the morning and dragged my luggage to the bus stop. Although it was only 500 meters away, I was still a little nervous.

Their location is good, right next to the bus station, so it is very convenient to store your belongings when traveling far away. However, please note that you should keep your valuables with you, as there are many people near the bus station.

Honestly, I found the hotel pretty average. The surrounding area didn't seem to have anything new or particularly impressive, and the overall integration felt quite ordinary. Next time, I'll probably try a different hotel.

How should I put it? There's not much to say about the hotel itself. This place felt very average, and I didn't particularly like it. I probably won't stay here again next time. Hopefully, I'll find a much better hotel next time.

Too few choices for breakfast. The hotel is in a quiet location, but convenient to nearby attractions.

I like this place, it's in a safe area

Very good, convenient transportation

They didn't have enough parking for each room, I had to pay a fee to store my vehicle. Because they didn't have any.

Definitely better than other City Express properties in CDMX. Amazing location next to a shopping mall and plenty of walkable options.

Well located, good standard breakfast (they cooked separate scrambled eggs for my picky daughter which was much appreciated). Rooms are clean. Negatives: Bathroom issues: 1) We had 2 big, 1 small towel for 3 people. They brought additional towels one day after we asked for it 2) Hotel shampoo is terrible, bring your own 3) Toilet seat cover is very thin, you cannot sit on it while you dry your hair...

Great location, very safe to walk at anytime of day/night. Convenient for those taking the bus or metro. Got two bus lines to choose from from left or right of hotel, less than 5 min walk. Closest metro is less than a 10 min walk. Clean breakfast room, got the basic continental type served. A/c worked, did its job, not noisy at all.

I chose this hotel because of its location, and it was the best decision ever. Went for Pride. And it was so convenient!! Few steps from where the parade was passing by. The breakfast buffet was a life saver! Everyone in the staff is helpful and polite. Didn’t love the mattress nor the pillows but, other than that everything else was great!

Simple small hotel steps away from Reforma avenue. Rooms are ok, clean. Room size is OK. Rooms are not soundproof at all, doors are very thin and you can hear everything Infront of the rooms. Staff on reception do not really speak English well but we managed to communicate with them

Basically in the zona rosa so great food and drink in 5 minutes but quiet rooms and great staff. Breakfast was fresh fruit and tast y classic mexican- eggs beans and chilaquiles. We came for great food but never ate out at breakfast.

First the positives. The staff was very friendly and attentive. I appreciated all of my interactions with them. Most spoke English to help with any language barriers. Although some might find the hotel a little eclectic, the place was clean and fun to stay at. There was only one working elevator at the time so had to take the stairs a couple of times to move around. Be mindful that the stairs are a...

Absolutely loved this hotel, from the minute Eduardo checked us into our room early, complimentary drinks (beer) from 6:00 to 8:00, free water all day. Woke up to a delicious breakfast at the roof top, and for our last night we had a really good diner of fish, flan, with espresso Martini. Also a great choice for American platinum rewards! (300$ half year credit + a tons of instant rewards and upgrades...

Our stay at the Umbral, Curio Collection by Hilton was exceptional from start to finish. We booked a large room and it exceeded every expectation — spacious, beautifully designed, and with a spectacular view that made the stay feel elevated and calm. The rooftop views were great. The staff was consistently outstanding, and the service felt personal in a way you don’t always find in big cities. A special...

I cannot say enough good things about this hotel. My husband and I stayed there for 4 nights and honestly this is place exceeded all of my expectations. The view from my room was spectacular. The rooms were spacious, well organized, and extremely clean. The rooms were cleaned and replenished daily. There are two restaurants on site and both are extremely delicious. Room service was quick and friendly...

Wonderful stay here! Room was very comfortable and quiet. Gym was extremely well equipped. We had really tasty breakfasts on the rooftop restaurant in a green, light-filled space. All the staff were very kind and responsive to our requests via WhatsApp, especially Larissa & Eduardo. Would definitely stay again!

Most rooms in this hotel lack outside windows, which makes them feel quite claustrophobic and poorly lit. On top of that, the hotel's location seemed incorrect. I sent my current location to a taxi driver, but their navigation system was wrong. Then, when I ordered food delivery, the driver couldn't find the hotel and claimed they had delivered to the wrong address. This entire experience was incredibly...

People are friendly. Nice location

The hotel has a great environment and an excellent location.

Clean and tidy, cost-effective, simple to stay in, but there is no refrigerator in the room

This hotel needs renovation. It's located quite well near a shopping center and has good transport links. The breakfast was decent, and the cleanliness was also good.

there were bedbugs in the room. The hotel itself is clean but with bedbugs. Close to the center. We had to fight for breakfast. I have it included, they don't. The first day I spent a long time figuring it out. The breakfast itself is meager. 1 glass of orange juice, a choice of sandwich, eggs and pancakes and coffee. This is not a buffet!

Everything is good, except that the elevator noise is very loud in the rooms next to the elevator entrance. If you are a light sleeper, you will not sleep well at night. But the location, service and hygiene are all very good.

Excellent location! Walking distace to main avenues and transportation points. The staff was very friendly and helpfull at all times. the room was spacious, with individual unit (heater/AC) Some rooms have jacuzzi, you need to request it at moment of reserving a room. The hotel offers buffet breackfast(for extra charge) All and all, good value gor money I will stay there again here when visiting...

Room is big and service is nice, only the breakfast is not good enough, suggest to change to buffet and more option for breakfast.

The location is decent if you don’t mind walking. Rooms are spacious and clean. Staff are friendly except for the long haired lady.

The bed and pillows were very comfortable. The place is well-maintained and clean, but it's dated. Breakfast is average, and there's no ramp to access the elevators; you have to carry your suitcase.

Overall the hotel was good. The room was clean and organized, neat, no issues. Shower was nice and hot, comfy bed and a safe, all good. No minibar or fridge however, which is maybe a bit underwhelming for a 4 star hotel but it was fine for me. Location was good, reasonably close to the city centre and with several public transport options nearby. (Though I found the public transport quite confusing...

Good breakfast, Good location

It's a good place to stay if you're looking for something affordable; the overall value for money is decent. However, the place is a bit old, the AC is noisy, and there's a slight odor in the room. As for breakfast, Chinese people probably won't be used to it.

The staff were friendly, but the room condition was not very clean.

The breakfast on 10th floor is reasonably priced and have great views.

The lobby smells bad and the bedding smells bad too.

This hotel is not located in the best area of ​​Polanco. Another negative point is the breakfast. When it is included in the daily rate, it is quite poor. Almost an insult to guests accustomed to the Wyndham standard in the USA. The cleanliness of the rooms and the hotel reception are very poor. The room has old carpets and looks dirty. Overall, I found the cost/quality ratio of this hotel to be poor

It is a tidy and clean hotel, near to Polanco and Museums. The area is safety.

I liked the hotel. This is a hotel chain. Nice, comfortable room. Delicious breakfasts (photo attached). Friendly staff. You can eat in the hotel restaurant, there is room service. A nice Russian cafe "Kolobok" is nearby! It's very tasty there! Of the minuses - not very good equipment of the fitness room

Was a great hotel for the price.

Really good hotel. Good location, and friendly staff. It was clean and the room was really big. Highly recommended!

The price/performance ratio is OK. The front desk speaks very good English. There is a farmer's market nearby, which is very convenient for shopping. The front desk service is very good. I like it very much. It helps me a lot. The hotel is just a little old.

The room is big and beautiful, but the location is not good. Everything else is great.

The most recommended is breakfast

The hotel staff is very attentive and provides excellent service. The food in the hotel restaurant is of high quality. Rooms are ok.

Cleaning staff did a good job and the restaurant was good for breakfast.

The staff was great and always greeted us with smiles. The room was not good unfortunately. The bed was extremely uncomfortable, it was as hard as sleeping on the floor. The first day, the water heater was not working and we had to shower with cold water, but the next day it was fixed.

The staff were excellent and the food was good. The rooms were ok. The beds are hard which made sleeping uncomfortable. No fridge or microwave in the rooms. Bathroom was small but got the jobs done. Also they don’t sell snacks. They state in the room booklet that they exchange money in the hotel yet they wouldn’t exchange money both times I asked. Disappointing. Other than that the hotel was ok a bit...

The good: Extremely pleasant and helpful staff. They quickly learned my name and room number and always greeted me with a smile. The hotel is located in a nice and safe area, with plenty of restaurants, stores and public transportation within walking distance. No, no tourist attractions nearby, if that is what you are looking for but public transportation can get you there through Mexico City's traffic...

It is a old hotel but staff is very attentive and friendly. Great location

I was surprised by how convenient the location was. The rooms were spacious and the cleaning was excellent! The front desk staff were also very friendly. I'd definitely stay here again!

The internet is not good, there is no air conditioning, but everything else is good

The room is simple but practical, suitable for a one-night stay. The price/performance ratio is very high. The surrounding area is quite lively and close to Reform Avenue. The front desk staff is very friendly and warm.

Staff is very helpful and the location is good, for this price.   Breakfast is very ordinary.

The internet in my room was terrible; none of the hotel's networks worked. It was a shame. The room size, amenities, friendly staff, and location are the highlights.

Good value for money, breakfast is also good

Perfect location, hotel is new and good value for money

Still under construction, should be done soon. Switching from Roosevelt to holiday in express.

Was ok, not great The hotel was undergoing a lot of renovation so there was a lot of construction noise during the day. The lobby was under construction and did not look nice at all. The towels we were given in our room looked old and worn, and we were never given enough towels. The shower leaked onto the bathroom floor and we always had to clean up a large puddle after taking showers.

I booked for 3 days. Everything about the accommodation was great. The area is safe. There's plenty of access to nearby places on foot and to more distant places by car. In this case, there's a metrobus station across the street that connects you to other metro stations.

The rooms are new and comfortable, the common spaces need renewals but I think they are doing them. It has free parking. Very good price and location.

The value of this place is the best I found in the city. Feels like a 4 star hotel for a minimal price. Very clean modern, great water pressure and temperature. High quality towels and linen. Highly recommended!”

Thoroughly enjoyed my safe. Hotel is conveniently located in city centre nearby major tourist attractions like the Monument to the Revolution. Vegetarian options at breakfast were appreciated. Only significant improvement would be faster WiFi. Was unable to do much other than send messages via hotel WiFi

Great stay! Super clean and comfortable room. Great location. Would recommend.

Good hotel. Good services. The area to the left towards San Cosme is not recommended for going out at night.

The Wi-Fi in the room was basically not working properly. The TV was extremely laggy when watching a video on Wi-Fi, not to mention using a laptop to work online. I was speechless. The room was stuffy. I opened the window for ventilation and a few big mosquitoes came in. They bit me and it was very itchy. Hot water is ok, but the floor is very slippery, so be careful.

The hotel is in an alley in the center of Mexico City and seems pretty safe. There is no problem with English at the front desk, but the room is a bit cramped. The breakfast provided by default is very limited. If you want to eat well, you need to pay an additional 65 pesos per person.

Convenient, good location, there are waiters to help with luggage transportation!

Good location, rooms are good, and beds are confortable, some opportunities were found on the bathroom door and shower door that didn't close properly.

Clean Room. comfortable room. I like the restaurant as it is quiet and no loud music and i can have a business meeting at the restaurant. Always a very friendly staff. A good value for the money

Right in the middle of the best of CDMX. Great common space on the rooftop with small pool to escape the busy city. Easy to catch an UBER or walk.

Overall, it's okay, but the rooms are a bit old. The hotel is okay overall. There's a small swimming pool on the top floor for kids, but the gym is small and the equipment is a bit old. Nothing else is great for now.

Good location, clean and very good hotel

Hotel prices change frequently. Business reservations require time for approval. After approval, the price changes and the reservation fails.

A beautiful boutique hotel in a perfect location to explore the city. We were blown away by the level of service provided by the team, it felt very personal and nothing was too much to ask. The team were available 24/7 and were very responsive and helpful. We stayed in the Atlas room, which has a stunning rooftop with a bath and shower, which we used most days, and also were able to order breakfast...

Wonderful location in historic Roma. Large comfortable rooms and a staff that is anxious to serve your every need. The breakfast cafe is excellent. Highly recommended

A beautiful gem of a hotel. Like the city itself, there are creative artistic touches everywhere. Our suite was nicely laid out and thoughtfully appointed. The included coffees and breakfasts were delicious and we enjoyed having the choice to have them delivered or in the adjacent cafe. Our daily morning cafe experience was like a one-act play, with the terrifically attentive, clever young women...

This is a truly perfect boutique hotel in the best location in Roma. Our room was architecturally unique and the bedding was among most luxurious I’ve ever slept in. From the lime tree on our roof deck to the amazing front desk service, I could not recommend this hotel more. Room service breakfast was a work of art. Five stars. No notes.

Highly recommended beautiful hotel in lovely central neighborhood. Our room was so spacious and comfortable (gravity) with a large bright living room, equally large bedroom with a terrace, and a luxury bathroom complete with separate dressing area, freestanding tub and separate luxurious shower. The staff are so personable and helpful and made us feel so well cared for. A special shout out for Erik...

What a lovely hotel and beautiful neighborhood! This was the perfect location for our first trip to CDMX. The hotel is small but had everything we needed. The staff greets you by name and the rooms are spacious and quiet. We loved Polaris (top floor, just like the website pictures). Note there is a small elevator available. The included breakfast (coffee/tea, fruit, yogurt, granola, croissant, egg...

We loved staying here on our first trip to Mexico City! The location is super convenient, close to great shops, restaurants, and parks. The staff was very friendly, helpful, and responsive to WhatsApp messages. The room was very spacious, we felt extremely comfortable during our time there, great storage, comfortable bed, and very convenient kitchenette. Would 100% recommend and come back! In fact...

I visited Mexico City Oct/Nov 2025 and this hotel exceeded my expectations. It was clean, comfortable, and in a wonderful location. The staff was very helpful in providing local recommendations. My only complaint was the pillows - could be softer but I would stay here again.

One of the best hotels and places in Condesa. Service at the hotel is awesome, rooms are clean, spacious and nice. Having a Starbucks on the frisy floor is awesome too… but Customer Service is THE WORST. I needed a receipt because it was a business trip, and they never sent anything. I filled out the form they requested 5 days before arriving, called multiple times and they told me “it is going to...

Beautiful property and lovely staff. Pretty decent gym that I used 5 out of the 7 days that I was there. They have really nice bikes available for borrowing. A lot of good food/dessert/drinks options within close walking distance.

Great location with super helpful and kind staff! The rooms were spacious, and the bathrooms were clean. I liked the small couch and separate living room section in our room, and I also enjoyed the rooftop patio area. They also gave us a bottle of wine when we arrived, which was a nice touch. I don’t think they automatically clean the room every day but we just let the front desk know which days we...

Very modern hotel, caring friendly staff. We were here on 2/16/18 for a 7.2 earthquake and were quickly checked on and reassured by the staff.

Perfect service! Fabulous food! Beautiful property!

Excelent staff and rooms. Well done.

Super charming with excellent service and delicious food. Loved the location, close to everything and super walkable.

Super cute boutique hotel in a great part of Mexico City! Quiet but still close to everything you want to see. Will definitely stay here again next time I’m in CDMX!

Place is neat; staff, super friendly; di not think about it…. Stay in here

Absolutely amazing! We will be back! Thank you for the wonderful hospitality.

The building is old, and the rooms were older than I expected, but they seemed well-maintained. However, three small cockroaches appeared. The shower pressure was weak, which was a hassle, but overall, it's not bad value for money if you're just looking for a place to sleep. The staff were friendly and helpful. There's a stylish churro shop nearby, which I recommend for breakfast.

Very attentive staff and excellent location

A little noise in the street-facing room but everything else was excellent

Excellent staff service, good location and clean room

Superb location on a busy and safe avenue. Our room was very clean and quiet on the fourth floor; perhaps a little warm with no a/c but the ceiling fan was enough to palliate it. We had no food in the hotel, but the premises looked clean and well kept. I'll definitely go back.

I have been staying at Hotel Milan on trips to Mexico City since 2005. For the price I think you will struggle to find better. The rooms are clean and comfortable and the restaurant food is good and the location is excellent The only reason I haven't given 5 stars is that these days it can be a little noisy, especially at weekends at the front of the hotel at night because of bars / nightclubs nearby...

Location is excellent, outside hotel looks very good , but room are really old and definitely need the renovation. Good for only time stay.

This place is fantastic. The location is perfect and many attractions are walking distance. The hotel has a lovely ambience and the staff were really friendly. The room was big and comfortable. I would recommend this place. We shall be returning

There floor was an even and could see very clearly it was crooked, a bit noise in the morning. Beutiful building outside.

The facilities are a bit old and need remodeling in my opinion, and it's also very noisy with the view of Reforma, since the windows apparently don't have that special rubber to insulate the noise well. That and the noise of the air conditioning were an issue I didn't like.

The hotel is beautiful. Despite its age, it has been very well maintained. The service was also top-notch, with the bellboy and concierge team 100% 10. I will definitely return.

Good location, good hotel. The restaurant has good food and good service. The hotel is just a bit old but still in good condition.

This is on the Michelin guide however unfortunately I felt that the service didn't live up to the expectations of something that would be on the Michelin guide. The breakfast options were lacking especially for somebody with a gluten intolerance none of the staff seem to have an awareness of what this was offered me a beer 🥲 and bread. Anyway it was okay and comfortable and the room was big and...

This is on the Michelin guide however unfortunately I felt that the service didn't live up to the expectations of something that would be on the Michelin guide. The breakfast options were lacking especially for somebody with a gluten intolerance none of the staff seem to have an awareness of what this was offered me a beer 🥲 and bread. Anyway it was okay and comfortable and the room was big and...

Great staff at front desk, restaurant, main entrance, and housekeeping. Great venue, very good breakfast, we liked the room very much. Unfortunately connecting rooms are not well isolated. In room 104 there is a gap of about an inch and a half in the door adjacent with room 103. We could hear TV and conversations of room 103 loud and clear. We could also hear the TV of room 105, not very loud but...

The staff takes care of customer satisfaction without a doubt. Beautiful small hotel.

Everything stood out! Beautiful hotel, great staff, and great atmosphere; a great overall experience.

he hotel is beautiful, everyone is very friendly, and the rooms are very nice and comfortable.

It has a nice view at a higher floor. It is a bit noisy in the morning.

Good value for money. Located near the Chabacano metro station. The towels were low quality, but the sheets and bed were very comfortable. Large room on the second floor. 24-hour reception. Elevator. Restaurant with good prices. The safe was free. They provided two complimentary bottles of water each day. We would return.

A very good hotel, highly recommended for a longer stay of more than two days, as the service and attention are excellent. The rooms are clean, but the only drawback is that depending on the room, the shower has varying water pressure, and in some cases, the water leaks. The rooms are spacious and cozy; you sleep well, and there's no noise from the amenities. The only improvement would be the TVs being...

We stayed several days at the hotel. The rooms were very spacious and comfortable, very clean, the staff were excellent, and the food in the hotel restaurant was very good. The only drawback was the lack of heating, and the rooms were very cold.

1. I hope you can upgrade your internet and improve the service in the rooms because it's never working. 2. Please add cable channels; your televisions are very old. The hotel leaves much to be desired. If you can't offer these two services, it's essential. You can find them even in hotels that cost 200 pesos. Thank you for your prompt response. I really like the hotel, but we do need these services

Great place do lodge for the night , the staff is very respectful and amazing I will stay again for sure