BE Destination Tulum in Tulum

Our night started well. The staff greeted us and gave us a small entree gratis which was nice. Our cocktails arrived and received mixed reviews, mine was nice, but maybe I'm just better at picking cocktails than my friends ?although I can't remember what I had.
Our starters were nice except that they forgot to give us spoons to eat a beet purée. At which point it started to rain and we had to run for cover. For a place that is totally open to the elements, they seemed slightly ill prepared for rain.
We were relocated and our mains were pretty average. 2 people had fish which was over cooked and my veggie rolls were nice, although the wrap was hard to cut and even harder to eat which made it almost impossible to eat. Seems like the chef may not have thought this dish through.
When the bill came, we weren't offered any discount for all the issues we had, which included having to listen to concrete grinding from the property next door (approx 60 feet away).
There were some other minor incidents which made the experience less than satisfying. The place gets good reviews, maybe we just had bad luck that night, but I won't be going back.