Villa Iper in Budva

I picked this apartment because they claimed to have a seasonal pool. Only to arrive there and was told it belonged to the next apartment and we are not allowed to use it. My room was only cleaned once out of the 5 days we stayed there

Old hotel with broken furniture and mold in the bathroom. Cleaning was not done properly even once in a week. Dust and dirt remained on the floor after cleaning. It was stated that breakfast was included, but in fact breakfast was 200 meters away in a cafe where it was impossible to eat. I arrived with a child at 10 am at the reception, they checked me in only after 2 pm, despite the fact that the room was free. The staff is unfriendly! There is no elevator in the hotel, we carried our suitcases up the stairs to the 4th floor ourselves. We liked the sea and nature, but it was unpleasant to return from the beach. I do not recommend it!

The officer there behaved very badly, the hotel was very noisy, I was making a phone call, they immediately sent a message to my wife, they were very sullen and rude, it did not suit me at all, I have been on holiday for 1 week, this was the worst place.

Located off a main road, it's a bit off the beaten path. Parking is tight - if the hotel if full they have to double park - and I was unlucky and had to wait for a while until the hotel could move the car that was blocking me. My room was poorly designed. Little sound proofing from people outside. Room was dark, too dark. No windows, only a glass door to the balcony . Largish room, with little furnishing. Had sort of a kitchen - sink, hot plate and mini fridge. Bathroom was large too but also poorly designed - shower water kept running out of the shower onto the floor.... Room had a balcony but it was literally on the path to reception and the rest of the rooms - zero privacy. Also had a small pool, which was not bad. Would not return.

Mediocre on all levels, but expected for the cheap price. However the reception was never manned and the personnel was just rude and couldn't care less. We asked to store our luggage on the last day, but they didn't have a "safe place" for it.

We don't know how this could ever get 3 stars, and advise to stay away from this hotel.

(Place is also extremely hard to find and looks like they changed their name a couple of times, maybe to avoid bad reviews?)

To say this hotel is anywhere near the 8.2 grade on booking and 4 on google is utterly laughable. When we first arrived we were met with no reception. We called the number and someone arrived. At first, everything looked okay and clean, but when we took a better look there was a bunch of hair everywhere on the floor (pictures below). We called and they said that someone was coming but they never did. We had plans for the day and when we came back, again, there was no one at the reception. We removed the first cover on the bed and were met with a whole chunk of hair there. We called two times and no one answered, so we left some messages and cleaned ourselves. They replied the morning after saying that the phone was charging and that a cleaner would come. We went out for the morning, we suppose the cleaner did come into the room but the hair was still there in most places. Avoid this hotel and don’t be fooled by the free breakfast, that was one of the worst.
UPDATE: the hotel contacted me asking to remove the review because it's bad for their business.