Eurostars Das Letras in Lisbon

Very bad hotel, the bathroom is extremely small, and there are too many doors. It feels like I am constantly opening and closing the bathroom door, toilet door, and the baffle on the bathtub. The way the shower water comes out is very strange. On the first night, I thought there was no water in the shower. I called the front desk more than a dozen times but no one answered. I asked Ctrip to contact them but they couldn't get through. I had to go down and find someone to fix it myself. I asked the front desk why no one answered the phone, and she said we were too busy. Is this the reason? She also said that usually someone would answer the phone, and asked me to call more. I said that I called more than a dozen times but no one answered, and she said that it was because we were too busy. The shower gel nozzle is broken, and nothing comes out when I press it. The facilities are old. The hotel is east-west oriented and very cold. The sound insulation is not ordinary bad. I usually don't pick on the sound insulation of hotels because it is a common problem, but this hotel is so bad that I know that the people living next door are Indians. I passed by the front desk several times, but no one was there. The next day, the Wi-Fi was disconnected, so I went to the front desk to ask them to debug it. It took a long time to find someone. After entering the hotel lobby, I had to go down three or four large stairs. There was no doorman to take my luggage. It was not that the doorman did not take it, but there was no doorman at all. The hotel is in a bad location. You have to climb a very steep slope, which is very tiring. After climbing it once, I always took taxis.