H10 Atlantic Sunset Horizons Collection in Callao Salvaje

Very nice. Every snapshot is picturesque.

Facilities: Excellent

Cleanliness: Very clean (rooms are clean)

Environment: Very good

Service: The lemon tea was delicious.

I'll definitely stay at this hotel in Tenerife again. Lots of swimming pools, perfect for sunbathing 🌞

This Hotel is absolutely stunning and we've came back for the past 4 years. Food is delicious with amazing choices and as we don't tend to drink a lot we go half board.
If you want to see the real Tenerife then see the lovely Genevieve to hire a car, and ask for recommendations of places to visit, she's a wealth of knowledge.
The Spa and gym are great for burning off all the food you'll eat... or at least some of it.
The entertainment is fun and family friendly, dancers, singers, kids clubs and this time there was an adult only craft activity ran by a lovely woman from Letiz Glass Experience, where I was guided to make my own glass pendant...a lovely memory of my trip and certainly something I'd recommend taking part in.
The staff covering this Hotel are just exceptional, highly talented, friendly, so very kind and accommodating.
I'll be sad to go home but I will look forward to returning next year for a relaxing holiday.
Massive thank you for always making our holiday so special and memorable. 🙏🥰

Absolutely stunning hotel.
Everything is spotlessly clean.
Staff are amazing, very friendly, make you feel at home.
If you can go all inclusive, it's very good value if you like a beer 😉

Food has been amazing, drinks are always cold

Found a sweet spot to sit on my laptop using the free WiFi6 to work on my website www.nandoff.com

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We had wonderful one week stay in this hotel. We like architecture of this hotel also the room design. We take a privileges' package which i think was worth the price. Easy booking meals what prevent you from crowds. Hotel complex has prefect size not too big not too small. Bed was very comfortable and room was quiet even we had balcony on rock hotel side . If somebody need more action there is a free shuttle to playa de la america.

Relaxing hotel with large rooms, friendly staff, an infinity pool, sea and mountain views, a lovely balcony and perhaps the highlight: a very well-managed breakfast, lunch and dinner buffet.
I don't often recommend buffets, but this one really does stand out positively. There are plenty of options, many items are freshly made while you wait, signage and availability is great as well. Only negative is that it can be a difficult place to relax, due to an overall high noise level.
Massages and spa experiences are available in the hotel, but we found them to be rather expensive so we didn't try those. There's music playing more or less constantly from the nearby Hard Rock Hotel, which was annoying at first, so it's something to be aware of. The music does stop around 18, and it's quiet in the evenings. Bed is nice and firm, and I had some of my best sleep there.
Thumbs up to the hotel staff for doing a great job.

We completed the online check-in and even uploaded photos of our passports, yet upon arrival we still had to hand over our passports so they could take another copy. That felt unnecessary and inconsistent.

Our swim-up room was beautiful, spacious and fully equipped. No complaints about the room itself.
However, the housekeeping really let the hotel down. Every single day something basic was forgotten: no refill of soap, no new toilet paper, the ashtray wasn’t emptied. Our terrace was only cleaned once during the entire week, even though the saltwater pool leaves constant salt stains on the floors.

The Wi-Fi was also disappointing — slow, unstable and regularly dropping out. Definitely below 5-star expectations.

The food in the main Market Hall restaurant was excellent, although drink service could be a bit faster. We also loved the meals at Strombolli and Route 66, both were top quality.

One thing that really stood out: at the pool bar you’re not allowed to enter with wet swimwear… in a pool bar. Staff could be quite abrupt about it too. Maybe consider adding an outdoor serving area so guests can still order drinks normally.

Facilities: The facilities are very new, and nothing in the room was broken; there was air conditioning and a fan; the bed was very comfortable, the comforter was of standard European standard, but the provision of three different firmness pillows was a plus; the pool uses saltwater; parking is at another entrance but you can park directly below the building where you are staying, which is quite convenient; breakfast and dinner were average, with a limited selection.

Cleanliness: 99.99% clean, the restrooms near the central pool were a bit dirty; towels and shower heads were clean.

Environment: Three accommodation buildings, one lobby, and one spa/gym; the three pools have different functions, and the water wasn't cold at all in the afternoon of November; the sunset views were absolutely stunning, truly living up to the hotel's name, Atlantic Sunset.

Service: Even arriving late at night, there was a front desk to check you in; one of the staff members at the front desk, a student at Wenzhou University, spoke a little Chinese; English was perfectly acceptable throughout the hotel; they were definitely more welcoming to Spanish speakers, but there was no discrimination.

Absolutely loved our stay at the Atlantic Sunset! This hotel truly delivers what it promises—modern, spacious, stunning views and warm service.
From the beautifully designed rooms to the relaxing pools, and assortment of the dining options everything felt thoughtfully curated for a perfect palmy getaway. We had a blast from start to finish!
Special thanks to Barbara (Guest Relations) who went the extra mile in welcoming us and making us feel extra pampered! :)
It was difficult to leave but we left fully recharged!
(PS. The natural pool and cozy area in front of the hotel by the rocks were a plus for us)

⭐️⭐️⭐️⭐️⭐️
An exceptional stay at H10 Atlantic Sunset. The hotel is beautifully designed with immaculate rooms, stylish interiors, and breathtaking sea views. Every space felt spotless and well-maintained, from the pool areas to the restaurants.

The food was excellent throughout — varied, high quality, and beautifully presented. What truly stood out was the staff: consistently friendly, professional, and attentive, creating a warm and welcoming atmosphere from the moment we arrived.

Everything ran smoothly, and we left feeling relaxed and very well looked after. We wouldn’t hesitate to return and highly recommend it for anyone looking for a luxurious and peaceful getaway.

We have just finished our stay at H10 Atlantic sunset and we really enjoyed our two weeks. The hotel is very clean. The rooms are spacious and of a high quality. Our 7 year old daughter went to kids club from 11 to 13:00 everyday and loved it there. She made friends with other kids on holidays and the staff there were very nice especially Janika.
Marcos the waiter was also very entertaining during meals.
5 stars all round. Something for everyone. Kids pools and adults infinity pool which is quiet and nice to chill.