Hotel Best Tenerife in Playa de las Americas

Excellent location, 10min walk to beach and bars/restaurants. Brilliant atmosphere with daily activities and entertainment. Staff were all friendly and helpful. Rooms were quite small but clean. The beds were huge but quite hard. Good value for money would definitely be recommended to families.

Just got back and I can not fault this Hotel. We stayed for 4 nights with our sons partners and grandsons. Two of our grandsons are only 3 and they loved it all. Pool area was great for them but the main pool was very cold. Lovely water play area set away from the main pools as well where children can play and parents are able to watch them and chill on the sunbeds at the same time. Food was plenty and we had no complaints. All the staff were so friendly always smiling and greeting us each morning. I was walking with 2 crutches and a hinged knee brace as we entered the restaurant there were tables that had been set-up for people with disabilities and the staff were there to show you to a table nothing was to much trouble them. They have a large charging room for mobility scooter. The hotel do not hire them to you but they are happy to arrange a hire one for you to be dropped off at the hotel and picked up from the hotel on your departure. Accessible bathrooms are great with large walk in shower and there is plenty of room in the bedroom to move around. We will defo visit again hopefully next time I'll be fully mobilising independently.
Easy access to local bars and shopping centres but to far for people with mobility issues to walk but great for mobility scooter users so not a problem.

Very clean credit to this hotel for keeping it fresh. Very friendly staff food is ok. But that’s just me. Plenty to choose from. Entertainment is more for the kids not as much for adults from what I saw anyway. Tv is not fire stick friendly. Gutted as like to watch Netflix and Paramount plus. Amongst other things to watch. You do have at least 3 channels to choose from. Rooms are exceptional beds are massive to be fair. Cleaners are there every morning to doing there thing so clean they do a great job well done to all them. Supermarket on the front stone throw away if you like us and want milk coffee and some goodies to chill with. Having a great time here at best hotels defo would come back and recommend.

This hotel was simply amazing with the best customer service we have ever had.
I could not fault anything the price we paid.
It was the best holiday ever.
We certainly be back again soon.
Thank you everyone for this wonderful experience ❤️.

We all had a brilliant time at the Hotel Best Tenerife, we arrived and checked in then headed to our room. We'd requested 2 travel cots (3 year old twins) which we were told we would have in our room but we only had two double beds and the beds are high with tiled floors, we went to reception to ask for them but was told the room couldn't accommodate them so we asked if we could pay to upgrade to a different room. To our surprise the brilliant reception staff took us to view a family suite and it was perfect, two bedroom with beds and cots and a living area with access directly to the pool and bar area. They kindly let us have this suite for no extra charge and it absolutely made our holiday! The food and drink options in the all inclusive was perfect, plenty to choose from and everything always looked fresh!

All the staff were so kind, polite and friendly and couldn't do enough to help you.

The only thing that I will say is, we went at the start of December and the swimming pools were absolutely freezing, didn't stop us going in but took some time for our twin toddlers to give it a proper go 😅

Brilliant stay this hotel is within 30 mins walk from most places beach is very close by must recommend Damien in the spa if you need to relax 100% give him a try something for adults and kids alike including a kids club by the pool of the hotel

Great hotel. Perfect location as is really central. Close to everything. Rooms are nice shower very powerful. Service is great. Food is Ok, a bit samey after a couple of days and the entertainment is very loud and goes on quite late by the pool so if you've got a pool facing room don't expect an early night. Overall would go back. We were there for 4 night on a girls trip and had a great time.

First time for us at Best Tenerife travelling with Jet 2. We had no issues at all from arrival to departure. Staff were super friendly and helpful from reception to restaurant bars and house keeping. We aimed to upgrade on arrival and were pleased we could. The room we managed to secure must be one of the best. 6th floor with a balcony terrace you could play football on, massive! And the resulting view was superb. We were HB and enjoyed breakfast every day. Dinner was good and as expected from a large buffet style but plenty of choice each night when we ate in. All in all, I expect to be back based on the service provided, well done Best Tenerife.

This is our fourth stay at this hotel. We love the location (no more than 5 minutes to the beach) and the friendly staff (the Russian-speaking receptionist, Yulia, is always ready to help). The food selection has become a bit more limited and repetitive over the years (unfortunately, this is a common trend), but even what is available is very, very good. In my opinion, this is the best value hotel in the area. The upper-floor rooms offer stunning views of the city and mountains. I definitely recommend it to everyone.