Hotel MS Amaragua in Torremolinos

Very disappointed, the hotel was extremely noisy late into the early hours of the morning throughout or stay, due to a Salsa event being hosted by the hotel, which we were not made aware of at the time of booking.

The event also took over the MS Tropicana Beach Club during the entire time of our stay, which made it impossible for us to enjoy this facility, due the the sheer numbers of people attending the event and the noise being created.

This 4 day break was meant to be a relaxing time for my wife, who has recently lost her father, quite to the contrary we hardly slept due the the noise and were not able to make use the hotel facilities. During the day we sort to move well away from the hotel and spend time on the beach some distance from the Hotel MS Amaragua, so as to get some peaceful relaxation.

Could I suggest that when accepting a booking, that you make people aware of this type of event would be taking place during their stay and that they may be inconvenienced or impacted by it in some way.

I look forward to your response.

31.08.25 came back for a 4 night stay but chose half board this time not b &b as in June this year. Chose half board as I had a look in the dinning room at dinner time last time we stayed and it looked good. How disappointed we were, all the hot food in the dinning room was cold. The old mad chef in charge was his usual unpleasant self. Each night there was a meat hanging on a scewa, chicken, beef, pork but it was always cold or tough as old boots. The beef one night just could not be cut even with a steak knife. If you asked for one of the raw meats on display to be cooked, they gave you the over cooked meats from under the counter. The chips were undercooked and cold as well. It was all very frustrating it could have been so good. Breakfast was the same, bacon overcooked, beans cold, porridge cold. The best part was the pasta which a lovely lady cooked fresh each night. We could only get a side sea view not a suite like in June but it was great, spotless clean as always, lovely bathroom. We did have a problem with one of tge twin beds, I sat on the side of it and it tipped up, after checking we found it fad one caster and legs not all the same length. We told reception first night but it didn't get fixed till two days later. The sliding wardrobe doors stuck and was difficult to open and covered the set of drawers which we couldn't use, we reported it but nothing was done. This is a beautiful hotel but they need to sort out the restaurant. There is an escalator up to the restaurant but when it is busy people are queuing on it. If you buy drinks at dinner you pay on the way out of the restaurant but this also caused a bottleneck, not well thought out.

June, 2025 We are staying at the MS at the moment and cannot fault the hotel. The hotel is amazing, the decor is beautiful and the staff are lovely and very helpful. The restaurant is amazing, the food is fantastic and presented in such a way as to really give a wow factor. There is everything you could possibly want and more. The restaurant is stunning and the view over the pool and beach is lovely. We would definitely come back and do not understand why people have written bad reviews. Yes the hotel looks dated but it is typical old Spainish colours. The bedrooms are massive, the bathroom has a fabulous large bath and separate shower and the hotel provide toothbrushes and paste, shower caps, combs a sponge and even a razor and shaving foam which are excellent quality. The hand wash and moisturisers are all by Ritual and are lovely. Everything is thought about. The biggest selling point is the cleanliness, the hotel is spotless and the cleaners do an amazing job.

The only problem we encountered was the guests, running to be first to get a sun beds at 8.30 am. It is embarrassing really. There are plenty of sun beds so no need for any of it. They line up waiting for the doors to open then literally run for the beds then leave there towels and go. Very annoying.