Hotel Betania in Benalmadena

We stayed there for one night and it was a very disappointing experience. The bathroom was terrible and very old, there wasn’t even any hand soap available. The rooms are poorly built — it feels like there’s just a thin sheet between them, and you can hear absolutely everything from the next room. We couldn’t sleep at all because of the noise coming from other rooms.

Room was very small, couldnt open the blinds which made it dark. No plug in bathroom sink, no kettle or cups or glasses. Tiny shower. Pool unusable covered in green algae

Shame, could do a lot better!
Dated in side, needs new look bed covers and room decor.
I had kettle, no cups, spoons! Sure, next day and days after, the room attendees could of noticed and supplied... no i had to obtain myself!!
Condiment draw was a stained small white unit that had some coffee sachets, tea etc, and some used. This was when the room is classed as ready for next customer.
The hotel should replace the white condiment unit if stained as it looks extremely bad.

Dirt, hairs,and past customers items under beds. Hair in the bed and marks on wall as well as doors that can and must be wiped cleaned before next customer. towels worn also.

Small balcony which could seat two if they provided chairs, i took one from the 2nd floor to use. I assume they expected me to sit on the edge of the bed and look out to the sea. Staff did not seem too bothered, handed key back in as requested/recommended due to 24hr reception cant always get you in the room if you lose the key. Some staff seemed bemused when you gave the key back in, so did'nt bother after a couple of days. I asked for wake up call and taxi, did not get a wake up call as requested. Taxi was available, but that might of been called when i had to go back to the room to collect remote controls. No guide to hotel in rooms, IE; where the pool is or info. Shame, as hotel is nice looking externally. PS, inside of lifts are tatty, simple 20 minute make over would fix, eg; recover in laminate etc.