9
Excellent
154 $
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Hotel Carlton in Bilbao

🌍
Spain, Bilbao, Federico Moyúa Plaza, 2, Abando
● Center: 730 m
☎ Phone: +34 944 16 22 00Show
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Booking
Standard Double room
Standard Double room
Wireless internet, air conditioning and private bathroom
Beds:
158 $
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Junior Suite
Junior Suite
Air conditioning and private bathroom
Beds:
284 $
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Superior Double room
Superior Double room
Air conditioning and private bathroom
Beds:
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Imperial Suite
Imperial Suite
Private bathroom
Beds:
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Description

Hotel opened in 1919, renovated in 2008. In this hotel 131 room, 6 floors.

Policies and conditions

  • Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: American Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, Visa, AmericanExpress, DinersClub, JSB
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Newspapers
  • All Spaces Non-Smoking (public and private)
  • Upper floors accessible by elevator
Rooms
  • Non-smoking rooms
  • Room service
  • Family room
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Slippers
  • Safe (in room)
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Coffeemaker
  • Bottled water
  • Kettle
Internet
  • Free Wi-Fi
  • Internet access
Transfer
  • Car rental
Languages Spoken
  • Spanish
  • German
  • English
  • Italian
  • French
Tourist services
  • Tour assistance
Parking
  • Parking
  • Parking nearby
Pool and beach
  • Beach/pool towels
Business
  • Business center
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Steam room
  • First Aid Kit
Kids
  • Family/Kid Friendly
Pets
  • Pets allowed
Health and Safety Measures
  • Temperature control for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Street view

Video: Hotel Carlton | Bilbao, Spain | Hotel Review 🛏️

Map

Reviews

Cleanliness
Amenities
Location
Service
19.11.2025 Anonymous
Excellent location, breakfast and overall quality of rooms.
31.03.2025 Guest
The service was slow and not the most helpful. The hotel was centrally located and the room was a good size.
13.03.2025 Guest
Good experience
20.02.2025 Diego
Hotel with excellent location, good breakfast, spacious rooms, friendly staff, clean and with its own parking, we enjoyed our stay.
30.12.2024 Guest
Hotel located in the center of Bilbao, spacious rooms and good breakfast, has a taxi rank next door
10.12.2024 Arno
Amazing place in the city center. We were lucky to get an upgrade to the top floor so we had a great view from a very spacious room
Stuff was extremely helpful in e.g. extending our stay (thanks, Roberto!)
Not cheap, but definitely worth it. Great breakfast, too!
22.11.2024 Duke
Wonderful and beautiful hotel.

I had the pleasure of staying during Asta Naguisa.

The service was excellent and even helped us get a last minute booking at a sister hotel.

The location and the metro station beside the hotel allowed freedom to move around without an issue.

I would highly recommend and look forward to visiting the beautiful city of Bilbao again.
21.11.2024 Guest
Location is on the Center excellent with a view on the main square , next to all shops , 10 min from the museum, very nice quiet rooms . Excellent breakfast . Garage for 36 euros per day
18.10.2024 Ty
We stayed at this hotel for four nights as a couple, and we wanted to share some points that led to my disappointment. These are some touch points for improvement if they claim as a 5-star hotel in Bilbao:

1. On the first night, we used a glass and a cup, but they were not replaced or cleaned afterwards.
2. The pillows were too flat and uncomfortable.
3. We only received a new vanity set on the last night of our stay.
4. Some of the furniture needs refurbishment - even in common area.
5. There was no entertainment available other than the television. If you're hoping for Netflix, this is not the place for you.
6. There were no USB-C or USB ports available for charging devices.
7. We only received one bottle of water for two people, and there was no refill until the last night, which only provided one additional bottle.
8. We heard the noise from other rooms too.
9. Staffs are friendly but doesn't helpful enough.

Overall, it doesn't feel right when it comes to 5-star hotel.
08.09.2024 Phoebe
Really beautiful hotel in a wonderful location. The staff were beyond lovely and breakfast was exceptional. Would definitely recommend staying here when visiting Bilbao. Very short walk to The Guggenheim Museum.
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Cafe and Restaurants near hotel

restaurant
Restaurant «Telepizza» (3 min)
Iparraguirre Kalea
Reviews
02.09.2017 Mehrdad
Very bad pizza that will make you regret not having listened to previous bad comments. Spanish deserve better than this. Actually anybody who's able to afford paying for their food deserve better than this.
restaurant
Restaurant «La Alhóndiga» (5 min)
Arriquíbar Plaza
restaurant
Restaurant «Deluxe Bilbao Henao» (5 min)
Henao Kalea

Frequently asked questions about Hotel Carlton

How much does it cost to stay at Hotel Carlton?

The cost of living in Hotel Carlton depends on the date, rate, number of guests etc. Enter your dates to see prices.

Is it far from Hotel Carlton to the nearest beach?

It takes 84 minutes to reach to the nearest beach.

Which room categories are available in the Hotel Carlton?

You can book Standard Double room, Superior Double room, Junior Suite, Imperial Suite in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Hotel Carlton?

Check-in at Hotel Carlton is possible from 15:00, check-out is until 12:00.

Are pets allowed at Hotel Carlton?

No, pets are not allowed at Hotel Carlton.

Does Hotel Carlton serve breakfast?

Yes, Hotel Carlton serves breakfast for guests. Breakfast options include American style.

How to get to Hotel Carlton from the nearest airport?

The nearest airport is Bilbao Airport, located about 17 mins from hotel by car (10.6 km) away.

What’s the cancellation policy at Hotel Carlton?

The cancellation policy at Hotel Carlton depends on your room type and booking terms.

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