Hotel Sant Agustí in Barcelona
✅ Prime location close to La Rambla, Liceu metro station, and Plaza Catalunya, highlighted by multiple guests. ✅ Clean and comfortable rooms with some featuring balconies or terraces, as noted in several positive reviews. ✅ 24-hour reception service appreciated by guests arriving late. ✅ Good value for money with a decent buffet breakfast offering fresh ingredients and baked goods. ✅ Helpful and friendly housekeeping staff praised in some reviews. ❌ Thin walls leading to noise disturbances from neighboring rooms, reported by several guests. ❌ Issues with customer service including unfriendly or unhelpful front desk staff. ❌ Some rooms suffer from maintenance problems such as mold in bathrooms and malfunctioning locks. ❌ Reports of theft by housekeeping staff and poor handling of complaints. ❌ Breakfast service criticized for attitude of staff and bland offerings in some reviews.
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Description
Hotel Sant Agustí is housed in a restored 19th-century monastery building dating back to 1840, with renovations completed in 2008. The hotel offers 80 rooms featuring various layouts including interior, exterior, penthouse, and family rooms. Guests can expect amenities such as air conditioning, Wi-Fi, a restaurant with a buffet breakfast, a bar, and a 24-hour front desk. The hotel provides facilities for disabled guests, a shared lounge, terrace, and luggage storage. Despite being a 3-star hotel, rooms are generally small but clean, with some offering balconies or terraces. Pets are not allowed, and extra beds cannot be added to any room type. The hotel accepts major credit cards including Visa and MasterCard. Practical services include paid public parking nearby and a tour desk to assist with local excursions.
Location
Located in Barcelona's Ciutat Vella district, Hotel Sant Agustí sits just 150 meters from the famous Las Ramblas boulevard and less than 700 meters from Plaça de Catalunya. The Liceu metro station is within a short walking distance, facilitating easy access across the city. The hotel is approximately 12 kilometers from Barcelona-El Prat Airport. The public sandy beach of San Sebastian is about 1.6 kilometers away, accessible by a short trip. Nearby landmarks include the Erotic Museum, 219 meters away, and several local dining options such as DosTrece Restaurant-Lounge (230 m) and La Crema Canela (263 m). The hotel’s position places guests within immediate reach of markets, historic quarters, and major tourist sites.
Tips
- If you are sensitive to noise, consider requesting a room away from busy streets or with interior views.
- Lock your valuables in the room safe as some guests reported issues with theft.
- For breakfast, many guests recommend trying nearby cafes or bakeries for more variety and quality.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Buffet [Mon - Sun] 08:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: UnionPay, MasterCard, Visa, JSB
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Ticket assistance
- Television in lobby
- Terrace
- Non-smoking rooms
- Room service
- Family room
- Cable TV
- Hairdryer
- Shower/Bathtub
- Toiletries
- Accessibility features
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Luggage storage
- Telephone
- Bar
- Breakfast
- Buffet breakfast
- Restaurant
- Vending machine
- Free Wi-Fi
- Spanish
- German
- English
- French
- Multi-language staff
- Tour assistance
- Library
- Parking nearby
- Next to the beach
- Conference Hall
- First Aid Kit
- Family/Kid Friendly
- Pets Not Allowed
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 1610 m. It takes 24 minutes To the beach!
The distance to the sea is 1040 meters
Room virtual tour
Video: Hotel Sant Agustí en Barcelona
Map
Reviews
The walls are paper thin. We could hear full on conversations from people next door. Heels stomping and even their phones ringing (crazy)
We called the front desk at 2 am to ask if there was anything they could do and they said they asked us to step outside, get their door number, and call them back. Shortly after, we heard the neighbors phone ringing (also crazy)
Nothing changed. Horrible stay.
Only good thing about this place is the location.
Would not recommend.
We stayed in the penthouse room and really enjoyed it. The room was modern and full of natural light - clean, with a bath and shower.
We arrived late in the evening, so having a 24/7 reception was extremely helpful.
Friendly staff.
The hotel is very close to La rambla street which is the main one. It also very close to the train station and public transportation in case you need to get around in that way.
It’s near the mercat square. Easy to get to and get around with ease.
With that being said , the rooms are awful. No issues with the AC but the bed was so hard and the bathroom is so small.rooms in general are very small
They weren’t kidding about the customer service - there is none but they didn’t bother us and we didn’t bother them.
We never really saw any homeless people or stench that some of the folks mentioned in there reviews. Overall the convenience and price drove us to stay here. It got the job done.
From the moment I checked in, everything unraveled. The first room they handed me had a sink clogged with hair — and not a stray strand or two, but a full, disgusting blockage. The phone in the room did not connect to the front desk so I had to go downstairs to notify front desk for help. The gentleman’s first suggestion was that I “just push it down with my finger to unlock the drain.” Only after I refused did they send someone up.
What followed was pure chaos. I sat on the bed as the maintenance man practically disassembled the entire bathroom — pulling out clumps of hair, water splashing all over the floor, the smell of damp mildew filling the room. That was it for me. I packed my bags immediately and demanded a new room.
The next one wasn’t much better: two twin beds awkwardly shoved together.
But the service itself was the real disaster. I had a guest come to visit that day. Instead of doing the simplest thing imaginable — calling my room to let me know my guest had arrived after the guest asked to be connected to my room — the woman at the front, with short blond hair refused and left them waiting in the lobby for nearly an hour with a dead phone. No courtesy call, no attempt to reach me. My guest finally had to borrow a stranger’s phone from across the street just to contact me.
When I confronted the front desk, the woman there — unprofessional to the point of rudeness, possibly even racist in her demeanor — simply shrugged. No apology, no explanation, not even the faintest trace of concern. She demanded passports, avoided eye contact, and carried on as if basic hospitality was beneath her.
If you value service, cleanliness, or even basic human decency, stay far, far away from this place. There are countless hotels in Barcelona and GQ that treat their guests with outmost respect and love and provide a clean, welcoming environment.
This one? It’s a nightmare I wouldn’t wish on anyone.
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Frequently asked questions about Hotel Sant Agustí
Does Hotel Sant Agustí allow pets?
Pets are not allowed at Hotel Sant Agustí.
Is breakfast included in the room rate?
Breakfast is served as a buffet daily from 08:00 to 10:30 but is not included in the room price and must be paid separately at the hotel.
How far is the hotel from the beach?
The public sandy San Sebastian Beach is approximately 1.6 kilometers from the hotel.
What types of rooms are available at Hotel Sant Agustí?
Room types include Comfort Interior View, Comfort Exterior View, Comfort Interior View Triple, Comfort Exterior View Triple Square/Street View, Comfort Interior View Double, Comfort Exterior View Double Square/Street View, Penthouse Double, Penthouse with Terrace Double, Family Double, and Patio Interior View Double rooms.
Is parking available at the hotel?
The hotel offers paid public parking nearby.



































































































