Clean modern rooms, excellent food choices , nice bars, good entertainment..
Pool was a bit cloudy ..
Great stay - kids loved the pool area and the bedroom for 4 was fine for a young family
Exceptional Business Stay at PortBlue Pollentia – A Perfect Balance of Productivity and Relaxation
I recently had the pleasure of staying at PortBlue Club Pollentia Resort & Spa in Alcudia for a business trip, and I can confidently say it exceeded all expectations
Amazing hotel popular for Germans and cyclist. Very well connected bus connection right outside amazing hotel will recommend to friends and family
Tbh, I'm shocked I came back home 😅 - this place was amazing and surrounded by an absolute paradise! Definitely going back!
Staff was great. Pretty isolated from most things without a rental car. There were buses constantly running but it wasnt real easy to navigate the bus routes to get around.
The hotel even boasts a rooftop pool, perfect for some stylish photos! The only slight difference I noticed was the elevator system; after swiping your room card and selecting your floor, the system tells you which specific elevator to wait for
Right downstairs is Plaza de España, featuring statues of Cervantes, Don Quixote, and Sancho Panza. **Great Amenities & Cleanliness**: The hotel is very well-maintained, clean, and spacious
It's also very close to the Royal Palace of Madrid, about a 10-minute walk. Within a 300-meter radius, you'll find plenty of restaurants, Chinese eateries, and a Dia supermarket
**Excellent for Shopping & Sightseeing**: The hotel is situated at one end of Gran Via, making it super easy to explore. You can then hop on the free 001 bus to get back
It felt a bit unusual at first, but you quickly get used to it after a few uses. **Excellent Service**: The hotel staff provides great service, especially the doorman
Seriously, no exaggeration – you exit the Plaza de España station (line 10), take the 'Princesa' exit, and the hotel entrance is literally just 20 meters away
Food is excellent as are the staff but there is no ground outside relaxing by a pool as it is situated on the 7th floor under a covered roof with a bar outside and sun terrace on top
What another amazing stay in Magic Cristal. This was our 4th year staying here from there new online check-in to the amazing staff all across the hotel, keep up the good work and looking forward to our next stay.
Rooms were ok, had two big beds, clean and spacious. Kettle in room but coffee was never replenish. No hairdryer (deposit 20 euros at reception and you can borrow it for 2 hours) no balcony and we looked on to the school
They play music calling the kids to school so no long sleeps for us. Traffic starts about 7am and it can be really noisy. We were also above the bar and two nights in a row it was noisy outside until about 4am
The hotel is full of character, Valentines day was wonderful, the rose for all the ladies was a lovely touch! the food was delicious! Plenty of options for everyone, our only criticism was it could have been warmer
The rooms have always been very clean and never had an issue with getting clean towels etc. The lifts are the worst thing about the hotel waiting forever for them but if I was that bothered I could always use the stairs
There is an indoor swimming pool and a sauna for the use of the hotel clients
We stayed at the Meliá Benidorm as a group of 13 and honestly, we couldn’t fault it. The hotel was immaculate throughout, spotless rooms, comfortable beds and everything maintained to a really high standard
Very nice stay and beautiful hotel. Kids club is great at this hotel. Marcos and Eva are so good with kids. Highly recommend if you are looking for a nice hotel and a good place for your little ones!
We enjoyed it that much we’re already looking to book again for next year. Highly recommend for anyone visiting Benidorm, whether you’re going as a couple, family or a larger group like us
The buffets had a variety of delicious food dishes, fruits, cheeses and desserts. The waiters were attentive and helpful but short on staff to clear and prepare the tables
There’s a Lidl directly across the road which was so handy for snacks and essentials, and a lovely Chinese buffet right opposite as well – ideal for big groups like ours
The bed was extremely uncomfortable, and the hotel requires a cash deposit for almost everything, from a beach towel (10 euros) to even an iron
Would be even better if they had more sports facilities for slightly older kids, eg football goals, put an extra table tennis table in the shade but they did offer some fun alternatives like water polo, pool volley which they were very inclusive about getting adults involved in
The drinks weren’t great, so we typically used another bar on site by the pool, which had a lovely seating area, however these drinks are not included with the all inclusive service and everything needs to be purchased
No where to get alcohol after the pool closes at 7pm. Room was in decent condition apart from the shower floor & bathroom ceiling was in a state. Friendly staff & good value for money
The pool is large and clean and they have a bar at the pool service drinks which is included in your stay if your all inclusive
Overall the hotel has good facilities, the pool area and bar is great but the rooms are a bit tired and need a refresh
The pool and sun-lounger area was absolutely fantastic with no problems at all — just be prepared for a very ice-cold pool!
All in all, we absolutely loved our stay at the Best Sabinal and would definitely recommend it
Lunch and dinner had live stir fry cooking and that was a particular hit. Normally on all inclusive holidays I eat out every 2/3 nights as I get sick of the food. We didn't go out at all here, which tells its own story
The spa facilities themselves were fantastic, and the staff at the bars were very generous with the drinks (so much so that we even had to ask for *less* alcohol!). Our room was stunning, with a beautiful view
Sea views are incredible and very peaceful. We had many a night sitting on the balcony with a bottle of all inclusive red wine. I almost dropped a star on account of a few rude staff members in the restaurant
The food was good, although a little repetitive at times, so we did choose to eat out on a few occasions despite being all-inclusive. One of the chefs especially deserves excellent credit for his hard work
I don't give many hotels 5 stars so it goes to show how good this place is The food, as some mentioned was quite samey at times, but there were that many options overall, it didn't bother us
Playa de las Americas, Avenida de las Americas 🧭 Map
🌞 From seashore 3 min
Pool: Pool
Been here 4 days and love this hotel. Beautiful inside spotlessly clean. Breakfast amazing. Pool is fantastic. Don't think I could stay anywhere else when I return.
Beautiful hotel with clean modern rooms. The breakfast was outstanding, offering a good variety of options. I’d like to give a special thank-you to Abelardo, who consistently went above and beyond to make us feel welcome
Excellent resort for families and elderly folks. Good child care and child entertainment facilities. The pool is lovely with options for kids and adults
His warmth and enthusiasm truly enhanced our stay and made the experience exceptional. We would gladly return — and hope to see Abelardo again on our next visit
Doesn’t appear that was part of the refurbishment, seriously loud with people chatting or TV’s next door. Not being allowed inflatables or to even throw a ball around in the main (huge) pool, it was just odd
Felt like total killjoys, what on earth is the issue with floating on a lilo? Bizarre. All in all I enjoyed it but if I’m honest, it could be a bit better with some tweaks
Playa del Ingles, Av. de Gran Canaria, 20, 35100 Playya-del-Ingles, Kanarskie ostrova, Ispaniya 🧭 Map
🌞 From seashore 11 min
Pool: Pool
Very happy about food and kids swimming pool
Thank you
The swimming pool is well maintained, with plenty of space to relax comfortably. The rooms are clean, comfortable, and well taken care of. Overall, it was a very pleasant stay and definitely a place I would recommend!
It was great loved it - all staff were amazing! Only thing I would change is the fact there is no privacy between guests on the balcony which can make it Abit arkward when all outside but other than that it was great!
The hotel has an excellent location, making it easy to reach everything you need. The staff are very friendly and helpful, creating a warm and welcoming atmosphere from the moment you arrive
If you're looking for a budget-friendly hotel, this is for you. You get what you put for essentially. Hotel is clean but dated. Food is okay. Staff are friendly.
Exceptional value for money. Fantastic staff, great variety of food and drinks, good amenities and fab location. Was it perfect? No but at the price you’re paying it’s as close as it can be
Nice hotel in good location - only ten minute walk to the beach. Lots of shops and restaurants in the vicinity. The pool areas and activities for kids are excellent
The restaurant had a vast choice of food with varying themes across the week. The pool bar also had a small selection of food that was ideal for children or a snack. The beds were comfortable and made/changed daily
Definitely not a 4 star hotel (3 at best!) Staff were all lovely and the hotel is very large but rooms and facilities are dated. Lots of broken tiles etc around the pools. Pool areas not cleaned very well at all
Restaurant has good quality options at breakfast and dinner (I never tried lunch). My room was spacious and clean - if a little dated. Air con was decent, water pressure was good
The air conditioning was of a good standard and kept the room cool. Anll staff were polite and ga ve a good customer experience.
Decent selection of TV channels in various languages. Staff all friendly and helpful
The hotel's location, facilities, rooms, and amenities are all perfect
The service level is generally good, although a few staff members fall short (some servers aren't as considerate, for example, their attitude when clearing plates at breakfast isn't very friendly, and their English isn't great)
Only thing was that the reception and concierge weren’t the most friendly / empathetic to our concerns about finding alternative routes when our trains got cancelled and we were trying to ask them for help with it
The room decor was high quality, I especially loved the wallpaper and tiles. The staff were friendly and attentive
My wife and I stayed for one night while touring Madrid. Gorgeous historic building within walking distance of a lot of great spots. Staff was super helpful and friendly. Massive shower! Comfy bed and sheets
Room itself and location were fantastic. Spotless, tidy, well equipped. Very walkable to all main attractions
The hotel's swimming pool is also quite nice. Bad points are also prominent: The rooms don't provide tissues, and there aren't even water glasses, which is very inconvenient
Spacious rooms , beds, all very clean nice design !
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No iron in the room, I am joining the MSP GLOBAL event with wrinkled shirts!
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The minibar fridge is empty guys! Usuallt 4 stars hotel provide some merchandise and we pay for what we consume!
Also no kettle and coffe sachet or Nescafe or coffe machine, other hotels do have those
Good points: The hotel has a great location and a nice environment, with direct access to the park. The rooms are spacious, and although the facilities are old, they are relatively clean
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Please try to add a drinking water bottle at least one per night, it will not cost much🤭and a set of tissues near the bed or the TV Unit
Bigger TV would really be a nice touch , the office underneath doesnot have a visible plug, I had to “redecorate” the room just to plug my laptop
The USB plugs near bed are a nice touch
I hope my reviews help you guys improve your guest experience to earn the 4 stars and more. ##########update##################
Buffet is really nice and tasty, wide variety
Only negative points were checkin took forever and queues in parks were loooonnnng. Hotel is clean and tidy and prices for food and drink are reasonable for a resort hotel
We lost €75 euros on 3 meals the first day in the park, The pool facilities we're great however there a few wasps around(not overly aggressive and cant be helped)
Sleeping right inside the park is definitely part of the experience: I highly recommend it, as it's very pleasant to be able to walk to the attractions and soak up the atmosphere
The rooms, in a "small villa" style, are adequate but lack any particular charm. The very large swimming pool seems almost disproportionate, but is still pleasant
The hotel and facilities were very nice including the big pool with kids area , sand volleyball court, billiards tables, and the bars/ restaurants on property
The buffet was really samey and quite bland but its too be expected with large scale catering, we visted the park 3 days and only found out on the 2nd day that the all inclusive has QR codes for the park to claim free meals while you are in portaventure
Just back from a week at the hotel, Dont trust all the 1 star reviews, the rooms can do with some modernisation however all was clean and cleaned daily, The bathroom restocked daily, The staff we're all great and nearly everyone speaks english
At the main kids pool at the back there were quite a few broken tiles and sharp edges at one of the showers. The kids loved the splash pad and the mini golf. The kids club staff were great fun at the evening disco’s
Lovely hotel, well kept and clean. Check in experience could be better but overall we had a brilliant time and would return
Your room is cleaned every morning and you are given new bedsheets, towels and toilet paper every time
Beautiful sea view, clean pool, staff all helpful and friendly, can't ask for much more. Some of the room maintenance could have been better but it was only minor things, nothing to spoil a holiday
I loved the place, but do not take the exit Torremolinos take exit Los Alamos to go to the Hotel, no much good restaurants around unless you’re going to Malaga to eat lunch or dinner, best Breakfast Buffet ever, and I fell in love with those coffee machines: loved the coffee in a few words … you’ll love it!
A perfect place for families with children. Kids' pool area with water slides was great. Activities and program for both adults and children were well planned - especially Barcy was a huge hit for kids
Barcelona, Plaça Rosa Del Vents 1, Final, Pg. de Joan de Borbó, Ciutat Vella 🧭 Map
🌞 From seashore 0 min
Pool: Pool, Heated pool
Rooms were really good, super clean, spacious with everything you need- hairdryer, iron, mini bar, shampoo/conditioner etc
Spa/Gym is really nice & so nice to spend some chill time there- loved it
Bars and restaurants were lovely- really good vibes, food amazing- especially breakfast and so much food!
It’s slightly out of main Barcelona- 25/30 min walk but a lovely location along the beach with...
Fabulous hotel!!!!
Staff are amazing, all really friendly and helpful- can’t do enough for you
The W Hotel boasts the best location on Barcelona beach. I recommend booking a high-floor room if possible; the sunrise views in the morning are absolutely stunning
The air conditioning in the room was so loud, I couldn't sleep all night. They also wouldn't let me have a late check-out.
It wasn't just the front desk; every staff member throughout the hotel, from the pool attendants to the restaurant servers, made us feel comfortable, cared for, and truly valued
Facilities and dining also didn't disappoint. The outdoor pool environment was fantastic; just soaking in it and enjoying the view was incredibly relaxing
Relatively new (recently re-opened) and it's fresh, great design, good food and great service. First time I get a towel and a bottle of water from the hotel doorman after coming back from a morning run.
The hotel is very clean, and the meals are plentiful. The room is also spacious. A special thank you to the lovely iANA, who patiently answered all our questions and had a wonderful attitude!
The location is excellent, particularly the convenience of its proximity to Camp Nou, which was a nice bonus for us. The staff were incredibly helpful and genuinely nice, making us feel welcome throughout our stay
Our stay at the Grand Hyatt Barcelona was exceptional — easily one of the best five-star hotels I’ve ever stayed at. The experience was so good that we genuinely didn’t want to leave the hotel to explore the city
The room itself was a highligh, clean, very spacious, and modern. I particularly appreciated the intuitive controls for the lights and window shades; it made the room very comfortable
We booked through Chase’s “The Edit” program, which includes luxury perks like breakfast, property credits, potential upgrades, and VIP-style recognition
Breakfast and dinner buffet were delicious with plenty of choices both for adults and kids. Rooms would need a bit of renovations but you are there to have fun in the park not to stay in the room
Nice hotel in many ways, theme is Wild West with country music playing all over. The only thing we were unhappy with is that the swimmingpools should be open before and after Port Aventura park opens and closes
Very nice family hotel for the visit of PortAventura. Park admission is included from the day of arrival till the day of departure, access to the park is from the hotel
If you need to get back to the hotel from Ferrari Land, then there is pathway accross the parking lot because the PortAventura is closed in the evening
Pool towels are not included in this hotel so bring your own or you'll have to fork out 25-30€ per towel at the shop
We booked gold river hotel for a week over halloween as a package with Jet2. It included unlimited access to Portaventura and 1 day at Ferrari world. After reading some of the negative reviews we were a bit apprehensive
There were also many broken or damaged items in the room. The shower by the spa pool was out of order, the spa clock wasn't working, and the steam sauna was also broken
Once we did move it was a lot better but still issues with various noise throughout our stay. The hotel itself is a little strange as common areas are well maintained but the rooms are dated and need a bit of a refresh
I must be perfectly honest and say that while this is a fantastic hotel in a great location I think it is due a bit of a refurbishment. Don't get me wrong, everything is very clean, but there are some signs of wear
Extra thanks to hotel stuff (especially Ayose, who helped us to find breathtaking locations on the island), everybody was so friendly and willing to help, we appreciate this so much! This hotel made our honey moon perfect ❤️
Just behind the Hard Rock cafe away from the busy main street. Your room key card can also be used to open a private gate onto the beach which is just a few metres away. My trip here was to celebrate my birthday
We were offered a glass of Cava, but as I don't drink alcohol we were offered multiple different drinks to choose from
This not only makes the area look bad and smell unpleasant, but it also really affects the poolside experience for everyone else. We hope the hotel adopts a stricter smoking policy by the time we return
The hotel is so nice! Love the food! The service from Mila have the best help we gets! That is a very high service minded women!
Rest of some people is so happy and see us! So good
The room has been cold from first day!
Pool area is so good to!
Overall, this hotel has become a special place for us. The entertainment team makes every stay unforgettable, and we can’t wait to come back in February!
The hotel is beautifully located, and the family rooms are large, spacious, and bright. There are beautiful views, plenty of attractions for children, and the food is tasty
The dining room has an outside dining area for alfresco dining. Amazing 🤩
It was Half Term so lots of families with kids but that was to be expected. There is an adult sunbathing area which is worth seeking out
Rooms were fine, food was good and the pool was really nice. From a service standpoint there were some flaws mainly due to the staff not being the quickest but overall it was fine. Far from perfect but still quite good
Great hotel and experience! We had a suite and we really enjoyed ourselves at this hotel. Highly recommended! Clean, relaxing and friendly atmosphere.
This is a most beautiful beachfront hotel with every facility you could imagine, yet it's the staff that make it really special. I was there for a week, the only English person in the hotel, and everyone was so friendly
Wonderful hotel and amazing staff. We had another year of memorable family experiences in this outstanding hotel. The staff were universally welcoming and friendly, going out of their way to make our stay unforgettable
Other hotel staff (Manuel and Claudia at the reception desk, Cristina at the buffet, Rafa at the bar, Isa and Raquel at Mercado del Sur restaurant) deserve special mention
Any free parking in the streets around the hotel is now in an orange charging zone at €6 per day for the summer which has to be paid via an App
As room only can't comment on the food but some staff did need addressing and manager was polite and advised would deal with it. 15 min walk to beach and start of pomonard. Can get busses (25) straight to palma
The evening meal was good and I enjoyed the large choice of fruit available. I found the pool area clean and tidy and was always able to get a sunbed
I will say that they are poor sunbeds as they do not have a adjustable back
The hotel has good free WiFi and the bar has a good choice of drinks and ok prices. The hotel is located in a quiet area of a busy resort
I chose to upgrade to a pool view room and I was not disappointed. I stayed on a half board bases and the hotels breakfast was one of the best I have ever had
room was clean lovely lighting powerful shower and balcony. The chambermaid was amazing and works so hard. Grounds were clean and big pool areas with bar
The pools was clean and kind of warm , but it’s a pool and couldn’t complain. Altogether was a really nice place to stay and would deffo come back