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125 USD
Servatur Waikiki in Playa del Ingles
🌍 Spain, Playa del Ingles, Av. de Gran Canaria, 20, 35100 Playya-del-Ingles, Kanarskie ostrova, Ispaniya
● Center: 990 m
🌞 Beach - 12 min
☎ Phone: +34 828 15 02 77Show
✅ Staff are frequently described as friendly and helpful, with special mentions to restaurant and bar employees like Pepe and Diego who create an inviting atmosphere. ✅ The outdoor pool area is praised for cleanliness and ample sun loungers, with a separate kids' pool and a heated option in winter. ✅ Food is considered varied and generally tasty, especially breakfast, with the ability to self-serve hot and cold drinks. ✅ Rooms are clean, spacious, and well maintained, with balconies and comfortable beds noted by several guests. ✅ The hotel offers good value for money given its facilities, location, and service. ❌ Some guests find the hotel dated with peeling paint and areas in need of renovation. ❌ Air conditioning in rooms has been reported as insufficient by some, leading to discomfort during hot weather. ❌ Entertainment options are described as basic and repetitive, with limited evening programming. ❌ Privacy on balconies is minimal, which can feel awkward for some guests. ❌ Food quality is uneven, with criticisms of dry meat and fish, and some guests found the all-inclusive package does not cover certain items like bottled water and beach towels.
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Rooms and prices
2 guests
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Classic Double room with balcony
Private bathroom
Beds:
193 USD
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Agoda
Superior Double room with balcony
Private bathroom
Beds:
209 USD
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Agoda
Family Suite with Terrace and Private Garden
Family room with air conditioner and bathroom
Beds:
577 USD
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4 x
Quadruple Family Suite with Terrace and Private Garden
Family room with bathroom
Beds:
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Description
Servatur Waikiki is a four-star hotel established in 1971, offering 505 rooms across five seven-story buildings. It caters especially well to families and active travelers, featuring a heated outdoor pool during winter, a kids' club for ages 4-12, and various sports facilities including two hard-surface tennis courts with lighting, shuffleboard, volleyball, and water polo. Accommodation options include Superior and Classic Double rooms with balconies, as well as Family Suites with terraces and private gardens. The hotel provides two restaurants and two bars, including a buffet-style dining option, and amenities such as a fitness center, massage services (paid), and a spa and wellness center. While the property is noted as somewhat dated, many guests appreciate the cleanliness and the friendly, attentive staff. Overall, it is considered a good budget-friendly choice for those seeking a mix of relaxation and sports activities.
Location
Located in Playa del Ingles at Av. de Gran Canaria 20, Servatur Waikiki is approximately 26 km from Gran Canaria Airport (LPA). The hotel lies about 790 meters from Playa de Cochino, a public sandy beach on the third coastline, accessible by a short transfer or a walk crossing a road and promenade. Nearby shopping centers Metro and Kasbah are within easy walking distance, as is a bus stop providing local transport. There are several restaurants and cafes close by, including Restaurante El Carretón 68 meters away and Cafe de Paris 357 meters away.
Tips
- If you plan to use air conditioning, be aware that some guests found it insufficient during hot weather, so consider requesting a room with better cooling.
- Arrive early at the pool area to secure sun loungers, especially during busy periods, as towels placed early can reserve spots.
- For families, take advantage of the kids' club and entertainment programs, but note that the children's disco ends early around 19:15.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Buffet [Mon - Sun] 07:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required A fixed amount of €150.00 (approx. US$177.99) is charged. This property accepts credit cards The deposit will be returned to the original account of payment within 7 days after check-out.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa
- Check in time: 15:00. Check out time: 12:00.
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Services and facilities
General
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Ticket assistance
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Outdoor furniture
- Electric car charging
Rooms
- Non-smoking rooms
- Family room
- Smoke Detector
- Cable TV
- Hairdryer
- Shower
- Wardrobe/Closet
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
Meals
- Bar
- Breakfast
- Buffet breakfast
- Restaurant
- Snack bar
- Vending machine
Internet
- Free Wi-Fi
- Internet
Transfer
- Shuttle
- Car rental
- Airport transportation
Languages Spoken
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
Tourist services
- Tour assistance
Recreation
- Billiards
- Sun Deck
Parking
- Parking
Pool and beach
- Water park
- Swimming pool
- Outdoor pool
- Water fun
- Pool facilities
- Next to the beach
- Transfer to the beach (free)
Business
- Conference Hall
Sports
- Table Tennis
- Fitness facilities
- Gym
Beauty and wellness
- Doctor
- Solarium
- Massage
- Spa
- First Aid Kit
Kids
- Playroom
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Babysitting and childcare
Pets
- Pets Not Allowed
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 790 m. It takes 12 minutes To the beach!
The distance to the sea is 760 meters
Video: GHGR - Servatur Waikiki Playa del Ingles - 11.12.2025
Map
Reviews
06.01.2026
Staff were excellent and the food was varied and tasty (esp breakfast) - the Bar is plentiful and self serve beer, wine, soft drinks and coffee is good. Room was clean, and the cleaning teams did a good job. overall the hotel is a little tired and dated, with some peeling paint and rough around the edges. I would recommend this as a good budget holiday hotel.
04.01.2026
Very happy about food and kids swimming pool
Thank you
Thank you
03.01.2026
Hotel is in very bad condition. Not worth that price for sure. Food is quite good and pool area looks nice.
23.12.2025
It was great loved it - all staff were amazing! Only thing I would change is the fact there is no privacy between guests on the balcony which can make it Abit arkward when all outside but other than that it was great!
09.12.2025
If you're looking for a budget-friendly hotel, this is for you. You get what you put for essentially. Hotel is clean but dated. Food is okay. Staff are friendly.
06.12.2025
This is our second time staying here, I enjoyed our last holiday but this time I felt things had improved further.
Staff were much more friendlier, paticularly isabel in the restaurant who was our waitress most days.
Our room.was sufficient and kept clean.
A good selection at meal times and plenty to drink, I really enjoyed the fact you could help your self to hot & cold drinks.
The pool was lovely and always plenty of sun loungers.
No issues and we hope to be back in February.
Thank you for a great holiday.
Staff were much more friendlier, paticularly isabel in the restaurant who was our waitress most days.
Our room.was sufficient and kept clean.
A good selection at meal times and plenty to drink, I really enjoyed the fact you could help your self to hot & cold drinks.
The pool was lovely and always plenty of sun loungers.
No issues and we hope to be back in February.
Thank you for a great holiday.
17.11.2025
The hotel has an excellent location, making it easy to reach everything you need. The staff are very friendly and helpful, creating a warm and welcoming atmosphere from the moment you arrive. The swimming pool is well maintained, with plenty of space to relax comfortably. The rooms are clean, comfortable, and well taken care of. Overall, it was a very pleasant stay and definitely a place I would recommend!
07.11.2025
Exceptional value for money. Fantastic staff, great variety of food and drinks, good amenities and fab location. Was it perfect? No but at the price you’re paying it’s as close as it can be
03.11.2025
I recently stayed at Servatur Waikiki and had such a fantastic experience that I felt it truly deserved a special mention. From start to finish, everything about the stay was smooth, friendly, and full of positive energy.
The rooms were big, bright, and spacious — exactly what you want when you’re on holiday. They were kept spotless throughout our stay, with plenty of space for luggage and a comfortable bed that made it easy to relax after a day in the sun. The whole hotel has a lovely, lively feel to it, but it’s also clean, well-kept, and very organized.
Now, let’s talk about the staff, because they honestly made the trip unforgettable. At the bar, Diego was absolutely brilliant — always friendly, always smiling, and always ready to serve up a great drink. His cocktails were delicious, and he had such a welcoming personality that made everyone feel included. He’s one of those people who can brighten your day just by saying hello.
But the main star of the show — without a doubt — was Pepe in the restaurant. What an incredible person! Every single day, Pepe would walk around the restaurant with the biggest, warmest smile on his face. He greeted every guest like an old friend, always full of joy, laughter, and genuine happiness. You could tell he truly loves his job and takes pride in making people feel welcome.
Pepe didn’t just serve food — he created an atmosphere. Whether it was breakfast, lunch, or dinner, you could always hear him cheerfully chatting, laughing with guests, and spreading good energy everywhere he went. Even when the restaurant was busy, Pepe made time for everyone. He noticed the little details, remembered faces, and always made sure people were happy. You can’t help but smile when he’s around — his positivity is absolutely infectious!
Seeing Pepe each day became something we all looked forward to. He’s the kind of person who turns a good holiday into a great one. His joy is genuine, his energy is endless, and he makes the restaurant feel more like a big family gathering than a hotel dining room. People like him are what make a place truly special.
Overall, Servatur Waikiki is a wonderful hotel with great facilities, comfortable rooms, and an incredible team. But it’s the people — especially Pepe and Diego — who make it shine. I can’t thank them enough for making my stay so memorable. If you’re thinking of booking here, don’t hesitate — you’ll be greeted with smiles, laughter, and some of the best service you’ll find anywhere.
I’ll definitely be coming back, and I hope Pepe and Diego are still there when I do!
The rooms were big, bright, and spacious — exactly what you want when you’re on holiday. They were kept spotless throughout our stay, with plenty of space for luggage and a comfortable bed that made it easy to relax after a day in the sun. The whole hotel has a lovely, lively feel to it, but it’s also clean, well-kept, and very organized.
Now, let’s talk about the staff, because they honestly made the trip unforgettable. At the bar, Diego was absolutely brilliant — always friendly, always smiling, and always ready to serve up a great drink. His cocktails were delicious, and he had such a welcoming personality that made everyone feel included. He’s one of those people who can brighten your day just by saying hello.
But the main star of the show — without a doubt — was Pepe in the restaurant. What an incredible person! Every single day, Pepe would walk around the restaurant with the biggest, warmest smile on his face. He greeted every guest like an old friend, always full of joy, laughter, and genuine happiness. You could tell he truly loves his job and takes pride in making people feel welcome.
Pepe didn’t just serve food — he created an atmosphere. Whether it was breakfast, lunch, or dinner, you could always hear him cheerfully chatting, laughing with guests, and spreading good energy everywhere he went. Even when the restaurant was busy, Pepe made time for everyone. He noticed the little details, remembered faces, and always made sure people were happy. You can’t help but smile when he’s around — his positivity is absolutely infectious!
Seeing Pepe each day became something we all looked forward to. He’s the kind of person who turns a good holiday into a great one. His joy is genuine, his energy is endless, and he makes the restaurant feel more like a big family gathering than a hotel dining room. People like him are what make a place truly special.
Overall, Servatur Waikiki is a wonderful hotel with great facilities, comfortable rooms, and an incredible team. But it’s the people — especially Pepe and Diego — who make it shine. I can’t thank them enough for making my stay so memorable. If you’re thinking of booking here, don’t hesitate — you’ll be greeted with smiles, laughter, and some of the best service you’ll find anywhere.
I’ll definitely be coming back, and I hope Pepe and Diego are still there when I do!
24.10.2025
Just returned from our 2nd time visiting. 1st time as a couple, this time around took family including 2 toddlers. All had a great time. Rooms cleaned daily, cleaners very polite and friendly. Beds comfy. Lots to keep the children entertained. Food was great, I am celiac and managed to find enough selection each meal time. Most staff are happy and friendly. Special mention to Ana in the restaurant who went the extra mile each day, she was fantastic with the kids and they looked for her daily. She is an asset to your team! Very friendly entertainment team. Was nice to see some familiar faces from our first visit. Overall a great hotel, team and atmophere. We will be back.
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POIs near hotel
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Cuarto de Aperos del Alto de Las Camellitas (2.3 km)
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Cristóbal Colón (48 min)
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Christopher Columbus 24 May 1502 (50 min)
Monument commemorating Christopher Columbus's arrival on May 24, 1502, in Maspalomas.
Cafe and Restaurants near hotel
Restaurante El Carretón (1 min)
Av. de Gran Canaria
Reviews07.12.2017
Good quality , fair prices !! No complaints. I tried the 500gram sirloin house special. Very meaty(they don't marinate). My wife had the sirloin with sauce. Total bill 40eur inc 2 drinks. Defo recommended and away from tourist area so quieter.free shot at end too.
06.12.2017
Good quality , fair prices !! No complaints. I tried the 500gram sirloin house special. Very meaty(they don't marinate). My wife had the sirloin with sauce. Total bill 40eur inc 2 drinks. Defo recommended and away from tourist area so quieter.free shot at end too.
Cafe de Paris (5 min)
Av. de Tenerife
Reviews19.12.2017
Coffee/drinks ok.. service: bad! They think they’re doing you a favor or something by keeping the shop open.. the waitress doesn’t know what’s on the menu..
02.07.2017
Just a normal café.
21.02.2017
Good variety
07.04.2015
Good place to go for some sweets which is generally good except the cheesecake I tried which was average
12.03.2014
Todoque
Frequently asked questions about Servatur Waikiki
What types of rooms are available at Servatur Waikiki?
Room types include Superior Double room with balcony; Classic Double room with balcony; Family Suite with Terrace and Private Garden; and Quadruple Family Suite with Terrace and Private Garden.
Is the hotel suitable for families with children?
Yes, the hotel has many facilities for children including a heated outdoor pool, a mini-club for ages 4-12, babysitting services for a fee, a children's playground, kids' entertainment programs, and children's menus in the restaurant.
How far is the beach from the hotel and what facilities are available there?
The public sandy beach Playa de Cochino is 790 meters away (3rd coastline). There is a road and promenade between the hotel and beach, with paid umbrellas and sun loungers. A transfer service to the beach is also available.
Are pets allowed at Servatur Waikiki?
Pets are not allowed at this hotel.
What dining options does the hotel offer?
The hotel features two restaurants, including a buffet restaurant, and two bars. There is a children's menu and high chairs available in the restaurant.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 140 USD The best time to book is August 14, with rates starting from 92 USD
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