Portblue Club Pollentia Resort & Spa (Maris Y Suites) in Alcudia
✅ Clean modern rooms praised by multiple guests ✅ Excellent food choices with a notable grill restaurant available at extra cost ✅ Wide range of facilities including spa, sauna, gym, billiards, mini golf, and children’s playground ✅ Friendly and helpful staff mentioned in several reviews ✅ Free bike rentals popular among cyclists and guests ✅ Good entertainment options with bars and kids’ club ❌ Some guests reported issues with breakfast service, including coffee machines not working and a crowded buffet atmosphere ❌ Security concerns raised after a reported theft incident with unsatisfactory hotel response ❌ Location considered remote and inconvenient without a rental car, with bus routes described as hard to navigate ❌ Pool water quality questioned; described as cloudy or murky in some reviews ❌ Mosquitoes in garden areas caused discomfort for some guests ❌ WiFi reception noted as poor in certain areas
Rooms and prices
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Description
Portblue Club Pollentia Resort & Spa (Maris Y Suites) is a 4-star resort located in Alcudia, Spain, known for its extensive facilities and family-friendly environment. It offers a variety of room types, including suites with private gardens and plunge pools, catering to different preferences. Guests have access to a heated pool, spa and wellness centre, fitness centre, and multiple sports options like tennis, diving, and windsurfing. The resort features several dining options, including a buffet restaurant and a grill restaurant available at extra cost. Free bike rentals and a children’s club add to the appeal for active families. Despite some critiques about the location’s remoteness, the hotel is popular among German tourists and cyclists. Clean, modern rooms with air conditioning and WiFi are standard, although WiFi reception has been noted as inconsistent. Overall, it combines a broad range of amenities with a quiet setting, suitable for leisure or business travelers looking for a balanced experience.
Location
The resort is situated on Carretera Alcudia-Pto Pollensa Km. 2, approximately 570 meters from Playa de Can Cullerassa beach. It lies between Alcudia and Puerto Pollensa, with frequent bus connections nearby, though navigating the routes can be challenging without a car. The nearest airport is Palma de Mallorca (PMI), about 46 km away. The location borders a bird sanctuary and includes extensive green areas and ponds. While the hotel itself is beachfront, the actual usable beach area is small and separated from the hotel grounds by a busy road. Guests often rely on the free shuttle bus or car hire to reach nearby beaches and local points of interest.
Tips
- Book a room in the Maris section for a quieter and more comfortable stay.
- Renting a car is recommended to explore the area easily since public transport can be confusing.
- Check the coffee machines early during breakfast to avoid long waits, as some machines may be out of order.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Opening hours: [Mon - Sun] 07:30-10:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress
- Check in time: 14:00. Check out time: 07:00-12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Electric car charging
- Room service
- Family room
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Vending machine
- Poolside bar
- Packed Lunches
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- Spanish
- German
- English
- French
- Multi-language staff
- Tour assistance
- Library
- Bike rental
- Billiards
- Mini golf
- Hiking
- Sun Deck
- Ping-Pong
- Parking
- Free Parking on Premises
- Water park
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Beach facilities
- Water sport facilities
- Pool facilities
- Heated swimming pool
- Next to the beach
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Windsurfing
- Diving
- Darts
- Cycling
- Table Tennis
- Snorkelling
- Golf course
- Tennis court
- Fitness facilities
- Gym
- Yoga
- Doctor
- Solarium
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Kids' TV Networks
- Pets Not Allowed
The nearest beach is located on the distance of 570 m. It takes 8 minutes To the beach!
The distance to the sea is 50 meters
Map
Reviews
Pool was a bit cloudy ..
The breakfast is very standard, three out of four coffee machines are not working with long waiting times to get a coffee.
Location is fine, in between Porte Pollencia and Alcudia, but plenty of bus and taxi services available to get you where you want to go.
I recently had the pleasure of staying at PortBlue Club Pollentia Resort & Spa in Alcudia for a business trip, and I can confidently say it exceeded all expectations. From start to finish, the experience was seamless, relaxing, and incredibly well-suited to balancing work and well-being.
Facilities & Comfort:
The resort offers a unique blend of tranquility and professional amenities. My room was spacious, spotlessly clean, and equipped with a comfortable desk space and fast, reliable Wi-Fi – essential for any working traveler. The ambiance was quiet and calming, perfect for focused work sessions between meetings or calls.
Meeting & Work Spaces:
Although I didn’t host formal meetings, the resort offers excellent quiet zones and informal seating areas where I could take video calls and work without distraction. The staff was also more than accommodating in helping me find suitable spots to work comfortably.
Dining & Service:
The buffet and à la carte dining options were impressive, offering healthy and diverse choices to keep me energized throughout the day. The staff was attentive, friendly, and always willing to go the extra mile – whether it was arranging early breakfast or helping with printing documents.
Wellness & Location:
After long working hours, the resort’s spa, gym, and pool facilities were an absolute highlight. Being able to unwind with a swim or a sauna session made a huge difference in managing stress during the trip. The location, set between the bay and natural park, added an extra level of peace and beauty.
Overall:
PortBlue Pollentia isn’t just a leisure destination – it’s also an ideal base for business travelers seeking comfort, efficiency, and a touch of luxury. I wouldn’t hesitate to return for either work or leisure and highly recommend it to professionals looking for a productive yet restorative environment in Mallorca.
We stayed as a family for five nights at the Port Blue Resort and Spa. During breakfast, €300 was stolen from our room, including money from a child's backpack. The door was undamaged, and room service was on duty at the same time.
Our report to the Guest Relations Manager was dismissed with platitudes ("Our staff is trustworthy," "Valuables belong in the safe"). No sympathy, no help – customer service was not solution-oriented. We reported the theft to the police and later discovered that other guests had similar experiences.
On the positive side, the friendly and dedicated service staff in the dining room deserves special mention. However, the buffet atmosphere was hectic and crowded, and the vegetarian food was monotonous.
The only usable family pool was murky and questionable in terms of hygiene.
Conclusion: A stay with significant weaknesses in terms of security, service, and quality. We cannot currently recommend the hotel.
Serge at the front desk was very helpful with our checkin. One of our bedsheets had a shoe mark on it and we encontered the same issue with the prevoius resort in Mallorca as well. Other than that everything is fine. Breakfaat is decent with enough choices. Room is spacious only problem waa the mosquitos.
POIs near hotel
Frequently asked questions about Portblue Club Pollentia Resort & Spa (Maris Y Suites)
Are pets allowed at Portblue Club Pollentia Resort & Spa?
Pets are not allowed at this hotel.
What types of rooms are available at this resort?
Room types include Basic Double room; Village Double room; Village Double Ground Floor room; Village Double room with balcony; Village Cycling Double room; Maris Plus Double room; Maris Plus Cycling Double room; Maris Plus Upper Floor Double room; Village Double Suite; Village Plunge Pool Double Suite; Village with Bathtub Double Suite; Village Private Garden Double Suite.
Is the resort suitable for families with children?
Yes, the resort offers family rooms, a children’s playground, kids’ club, and pools suitable for families.
How far is the nearest beach from the hotel?
The nearest beach, Playa de Can Cullerassa, is about 570 meters from the hotel.
Does the hotel provide facilities for business travelers?
The hotel offers quiet zones, informal seating areas for work, and reliable WiFi, making it suitable for business travelers.


































































































