Hostal Pons in Palma

The photos provided are completely fake, showing rooms that don't exist. When I pointed this out to the owner, he replied that the pictures on Booking were of the shared double room — which is ridiculous, since the photo clearly shows a single bed and a door leading to a private bathroom. I paid an absurd amount for a “superior” room, only to end up in a tiny space with a bathroom barely separated by a shower curtain pretending to be a door, and a small window. I got sick and needed to stay five extra hours in the accommodation before my flight, and yet they charged me for a full extra night (including the Booking.com commission), even though I had paid directly at reception. A perfect example of someone who owns a beautiful house in an amazing location and uses that to deceive and exploit guests. Avoid this place at all costs.