Mirissa Gate in Mirissa

Extremely expensive for what l would call a 2 star hotel in Europe (over 100 USD per night!). Trash everywhere, located in a narrow side street, with no proper beach. A rather clean swimming pool on the rooftop BUT in a unfriendly area with no sun umbrellas and in desperate need for renovation. Cracked shower walls, luke water only, super dirty mosquito net over the bed, rusty and shabby furniture. No TV and no phone in the room. The view was nice in front of the hotel (if you ignore the trash) but empty lots on each side, which didn't make it interesting to explore. Poor breakfast and super dirty kitchen that we accidentally went into. Staff hanging at the reception instead of tyding or cleaning the area. No shops or restaurants in the vecinity, we took tuk-tuk to Mirissa (300-500 LKR for one way). Noone at the reception between 10pm and 8am and they didn't even bother to come clean our room or change our towels while we stayed there.

Very basic for the price we paid - USD116. There were insects on the bed. We were there for just one night. It was OK. Right on the beach. So that is an adventure and a plus point of this hotel.

I'm sure this was a nice hotel in it's time, but it shows the management lacks focus to keep up the standard. We expected a lot more for a room prices double of what we had to pay for far better rooms and service. Seeing the staff just sitting around, just meters from garbage lying around on the lawn outside the breakfast area/way to the ocean. The rooms begged for maintenance, even though the view was nice. Note - even though the hotel is just next to the ocean, it's not very suitable for a swim. Basically rock formations. The closest was a natural pond of ocean water gathered just by the hotel. The roof top pool had a good view, and the pool it self looks appealing (sun warmed of course) , but there were no sun umbrellas/parasols. Giving no protection from the sun. There were sunbeds by the pool, wooden - with no pillows or mattrasses. The room had both air-condition and a fan in the ceiling. The fan was so noisy, you couldn't use it during the night. The air-condition worked ok, but nothing more. For this alone I wouldn't rate it only with 1, rather 2, but there where are three things which makes me rate them as low as possible: 1) The only access to the hotel is down a dark alley (it fits for a single car, but so narrow the car on arrival didn't want to drive down it). The ally is over 100m, even though the sign at the entrance says only 65m 2) The hotel is not manned 24/7. During night (until 8am) the hotel is open and unmanned. Allowing anyone to enter. We got this confirmed (written sign in the lobby) when we went on a whale safari early in the morning 3) On departure day I forgot my cap and sunglasses (Ray-Ban) in the room when we checked out. Luckily enough I remembered this before the taxi arrived and asked the reception for the room key again. So that I could pick them up. The receptionist said something to the a young staff member, who rushed up the stairs. I'm not sure if they intended me to wait downstairs or not, but I followed him. I think he tried to outrun me, but I'm tall and fit. So I followed him closely. In the room there were a few more young staff members, which instead of rushing after me with my cap and sunglasses planned to keep them for them selves. They had already adjusted the cap (way too small for me), so that it didn't fit me any more and the sunglasses just magically appeared from one of the staff when I searched for them (they were not on the side where I left them) All in all this could be a great hotel, but our perception is that they're just milking tourists for money for as longs as they can. without putting anything back into the hotel. Breakfast was included, but can at best be called ordinary. It was food. I can't understand those who have rated this hotel with 5. This was by far the worst hotel (of seven) we had on our trip around Sri Lanka and one of the most expensive

We were here at this hotel for 1 night. The hotel have lot of issues, there is leakage from the swimming pool located on the top floor, each room shows growth of moss due to which I question the structural stability of this building. Room have constant issues of breakdown in fan, ac due to sepage of water from top pool. The ac if operational does not cool the room. No elevators, pool is dirty. The staff does not provide enough food for dinner and breakfast. The staff is unsympathetic to your hunger. We have to cut our dinner and breakfast as they were not ready to serve.

Avoid at all costs, hotel is falling apart and disgusting. Dirty, expensive and the worst hotel of our trip. We stayed in hotels 1/4 of this price which were 5x better. No shower door. Mould, dead flies, lights that never do off. No door handle or cupboard handles, dangerous electrics and staff do not care. Other guest partying outside until 5am with stereo and staff nowhere to be seen.