Backstage Boutique Spa Hotel in Zermatt
✅ Highly rated friendly and attentive staff, with special mentions of breakfast service ✅ Excellent breakfast described as fresh and delicious by multiple guests ✅ Unique and photogenic interior design with creative artistic touches ✅ Spa facilities receive repeated praise for uniqueness and quality ✅ Rooms with Matterhorn views and balconies are appreciated for their scenic outlook ✅ Good location near train station and central but not noisy ❌ Some rooms are considered small with impractical interior design and fragile glass elements requiring caution ❌ Spa opening hours limited to afternoons from 3 pm, restricting morning use ❌ Occasional issues with room maintenance, including ineffective heating and broken electric curtains in suites ❌ Some guests found the hotel needing deeper cleaning and repainting, especially kitchen and shower areas ❌ Checkout process can be inconvenient, requiring a visit to the hotel front desk
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Description
Backstage Boutique Spa Hotel in Zermatt offers a distinctive stay with creative design and a strong artistic atmosphere. Built in 2010, this four-star hotel features 19 rooms across one four-story building, including unique room types like Deluxe Matterhorn Double rooms with balconies and Family Cube Lofts. The hotel provides free Wi-Fi, a bar, a designer store by Heinz Julen, and an art gallery. Wellness facilities include a sauna, spa, massage services, an outdoor pool, and a relaxation room with tropical climate simulation and aromatherapy. Guests can enjoy a small cinema and a library on-site. The hotel’s décor is modern and photogenic, attracting musicians, artists, and performers. The service is highly rated, with staff often described as friendly and attentive. Breakfast is freshly prepared and well-liked. Some rooms offer views of the Matterhorn mountain. The hotel is praised for its spa experience, which is open from 3 pm daily. Parking is available for a fee, and pets are allowed upon request.
Location
Backstage Boutique Spa Hotel is centrally located in Zermatt at Hofmattstrasse 4, about 1.5 km from the Gornergrat and Sunnegga ski lifts. The hotel is approximately 100 km from Sion airport and 127 km from Geneva Airport (GVA). A ski bus stop is nearby, facilitating access to winter sports. The hotel sits close to a Migros supermarket and several dining options, including the on-site restaurant Backstage Hotel Vernissage just 11 meters away, rated 9/10, and other eateries within 100 to 160 meters. The location is praised for being near the train station and town center yet set away from busy pedestrian streets, offering a balance of convenience and calm.
Tips
- Plan to use the spa facilities in the afternoon, as they open daily from 3 pm.
- If you prefer a room with a view, request one with a balcony facing the Matterhorn.
- Be prepared for smaller room sizes and take care around glass furnishings.
- For families with children, check specific room policies on extra beds and cribs in advance.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Cuisine: Western Opening hours: [Mon - Sun] 07:30-10:30 Open Price for extra breakfasts: Contact hotel for details Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Pets: Pets are allowed on request Fee: Contact the property for details
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, Visa, MasterCard
- Check in time: 15:00-22:00. Check out time: 07:30-11:00.
Services and facilities
- Shopping on site
- Computer
- Elevator/lift
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Terrace
- Private check-in/check-out
- Patio
- All Spaces Non-Smoking (public and private)
- Reception desk
- Non-smoking rooms
- Family room
- Cable TV
- Minibar
- DVD Player
- Hairdryer
- Locker
- Shower/Bathtub
- Shower
- Bathrobe
- Slippers
- Toiletries
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Breakfast
- Restaurant
- Free Wi-Fi
- Internet access
- Transfer services
- Spanish
- German
- English
- Italian
- French
- Portuguese
- Tour assistance
- Library
- Bike rental
- Nightclub
- Hiking
- Sun Deck
- No parking
- Spa tub
- Beach facilities
- Beach/pool towels
- Meeting and presentation facilities
- Conference Hall
- Cycling
- Massage
- Steam room
- Sauna
- Spa
- Family/Kid Friendly
- Ski storage
- Ski passes available
- Ski facilities rental
- Ski shuttle
- Skiing
- Pets allowed
Video: [瑞士酒店][Switzerland Hotel ] #3—[GoPro][Zermatt] Backstage Boutique Spa Hotel Zermatt 後台精品SPA［酒店]采尔马特
Map
Reviews
The location was great.
The breakfast was delicious.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Backstage Boutique Spa Hotel
How far is Backstage Boutique Spa Hotel from the nearest ski lifts?
The hotel is approximately 1.5 km from the Gornergrat and Sunnegga ski lifts.
Are pets allowed at the hotel?
Pets are allowed on request. Contact the property for details and possible fees.
What wellness facilities does the hotel offer?
The hotel has a spa and wellness centre including a sauna, massage services, outdoor pool, jacuzzi, steam room, and a relaxation room with tropical climate simulation.
What types of rooms are available at Backstage Boutique Spa Hotel?
Room types include Deluxe Selection Double room, Deluxe Matterhorn Double room (with or without balcony), Cozy Art Double room, Sky & Stars Double Suite (with or without balcony), Family Cube Loft, Quadruple Family Cube Loft (with or without balcony), and Double Cube Loft (with or without balcony).
Is parking available at the hotel?
Yes, parking is available at the hotel for a fee.
