Amaan Nungwi Hotel in Nungwi

I recently stayed at this hotel during my holiday. The overall atmosphere of the hotel is nice and the location is also good.

Unfortunately, my experience was very disappointing. One person at the reception named Mr. Arshad (if I am not wrong) was extremely rude and unprofessional. His attitude made the check-in very delayed and any communication very uncomfortable.

There is no phone in the room to contact the reception, so for any small requirement we had to walk all the way to the reception desk, which is very inconvenient.

The room itself is very old and badly needs maintenance. On one night when we returned late from sightseeing, there was no water supply in the room. There was no staff available nearby and we had to go to the reception to inform them. They were not cooperative and just said the maintenance person was informed. The maintenance guy came after 1.5 hours, which is totally unacceptable at night.

Overall, it was a very pathetic experience considering the amount paid. The hotel has good potential, but management seriously needs to improve staff behavior, room maintenance, and basic facilities. 🙏