Sultan Palace in Pingwe

We just came back from Sultan Palace in Zanzibar, and honestly, words are not enough to describe the experience – it was absolutely incredible. From the moment we arrived late at night, we were greeted with the warmest hospitality I’ve ever experienced anywhere. A very special thank you to the manager Pradeep, to Richard who took care of us daily with endless patience, and to Abdullah, the talented chef. They literally went above and beyond to make sure we could enjoy fully kosher meals during our stay, under my strict personal supervision. They bought brand-new pots, pans, plates, and utensils just for us, still sealed in their boxes when we arrived. Even though it was late, they waited for us, set everything up, and prepared us a fresh meal with a smile. Throughout the week, they created amazing local dishes with the freshest ingredients, all under my supervision to make sure everything was perfect. They even baked fresh pita in our pan – it was a dream come true. Fresh fruit, delicious meals – nothing was ever too much to ask. The rooms were stunning, huge, with breathtaking views of the sea. In one of our rooms, the air conditioner was noisy, and unbelievably, the director went as far as to remove the AC from his own office and install it in our room to make us comfortable. I have never seen such dedication to guest happiness. The location itself is paradise – calm, peaceful, with an extraordinary view of the ocean. It is the perfect place to relax and disconnect. We loved it so much that we immediately wrote to the manager after leaving, asking him to hold a room for us in case we come back – and he graciously did! This was not just a vacation, it was an unforgettable experience of true hospitality and care. Thank you again to everyone at Sultan Palace – you have redefined for us what service means.

We just spent 8 days in Zanzibar. After our initial 2 days at the North of the island, we moved to Sultan Palace for 6 days. We must admit WOW factors from beginning. The reception staff, all the restaurant staff, the housekeeping and Gardners, the beach staff and last but not least Hotel manager Mr Pradeep Kumar and his wife all deserved to be praised. The location of the hotel is excellent- so tranquil, peaceful and natural. We used to see friendly monkeys everyday. Although the accommodation was advertised as deluxe suite, it was actually villas. We loved it so much that we were comparing these villas in private islands in Maldives we previously stayed. On our last night, the staff celebrated my birthday with local song. We just can't praise the staff enough for the hard work they are doing to have a wonderful peaceful holiday for the guests. Well done to the management for the hard work. Best wishes

Beautiful hotel with very very nice people there. The view is amazing. It s calm place to enjoy and chill.

Room: We had a suite for 5 people. It had three beds. At the entrance, there was a single bed, separated by a curtain, and two double beds. The beds were very comfortable and had mosquito nets. The bathroom was huge, with two sinks, two shower heads over a shared tub, and a separate toilet. The terrace was spacious and had loungers and chairs, and a wonderful view of the sea. Food: The staff made a huge effort to fulfill every wish. The food was good. Sometimes it takes a little while to be delivered, but it's always freshly prepared. Staff: Very attentive and extremely friendly. Entertainment: We were there during the rainy season and were the only guests besides two other guests. The hotel was therefore extremely quiet. I missed a ping-pong or pool table. A small weight room would have been nice too. Diving: Be careful! There is no diving school affiliated with the hotel. We dived with Bluewaves, who picked us up from the hotel. The dive sites were okay, but not amazing. Negative: While it's great that you get a 5-liter water bottle per person in your room every day, plus the same with dinner, the empty PET bottles pile up. It's better to provide 1-liter bottles.

A gem of a hotel. Lovely staff, fabulous rooms, beach super quiet and picturesque. We only stayed one night, to go to kendwa which I regretted. The type of place that makes you forget work, worries, problems. Will go back! 💕

Amazing place to stay ! great private beach , the ambience is breathtaking . The stay , food and service was excellent . The beach side restaurant served amazing cocktails and mocktails. The buffet breakfast was lip-smacking and the team did an excellent service. The rooms were spacious and well maintained . Looking forward to staying again!

Thanks to all staff from beggining to end, we had perfectly moment in this piece of heaven, greatest staff from reception to restaurant this is will be favourite place with immaculate rooms, swimming pool is very super unique wit it's views

Everything was outstanding with fabulous services, staff are very greatest and dedicated while they are working, wonderfully place for memorable and holiday, never faculty this place we really received super standard service, We will back in this piece of paradise we really miss the views from the pool look the blue, food is very superb

Lovely place.
The hotel team were very nice, they helped us with anything we needed and made our stay great.
Rooms are very big and comfortable. The hotel has a nice pool and a convenient access to the beach.
The location itself, though, is a bit far from the main attractions of the island which are mostly at the north.