Sabaii Bay Resort in Baan Tai

Service, customer service, client oriented? It is not about this place. It is more how to make more money anyway. When u order a room and expect to have it, do not rush… it will be a random on the place during the check-in… they will give u a free room, even if it don’t look like u pay for… even lower level… The staff and manager was not friendly, they don’t want to find a compromise, to help… just 1 position and that’s all… The hotel is avg., and bc of that overpriced (ok, if u lucky and nice room/bungalow will be free, congrats! But better to choose another place). … we even didn’t have a hand towels, fridge (it was on the pics), and many many things but who cares?😄 Btw we had a Superior bungalow! Not recommended this place, never again…

this resort is not what it looks like on the pictures. the bungalows were very small and dirty. bugs were able to get in through the night and i woke up covered in mosquito bites and ants. not to mention there was cockroaches all over the bathroom. we were meant to stay 3 nights and left after the 1st night it was unbearable. there is also a 6 week old kitten in a small cage constantly crying at reception and is so hungry. when you pet the wee thing she is purely skin and bones. i really wanted to take her with me, felt awful for the wee thing :( treat your animals better and feed your kitten. it is by itself 24 hours in that cage with no attention or proper care. disgusting treatment. we were not offered any money back despite our room being infested with cockroaches and not up to proper hygiene standards.