The Green Plaza Hotel in Bang Rak Beach

The resort and location are great, some rooms are renovated, some are not yet, but ours was one of the unrenovated ones but it's still okay. But the worst thing is that most of the staff have no respect. Every morning at 7am they will start talking and arguing among themselves as if they were the only ones there (the ones who are renovating the bungalows). That's why we left a day early, because you can't sleep later than 7am.

Room is genuinely the worst i’ve ever stayed in anywhere in the world. No Air conditioning. The shower is broken and jus sprays randomly drenching everything and just a general sense of years of dirt all over the place.

The other suites “Beach view” rooms look amazing but the “garden view” rooms are horrible. This really isn’t made clear online and is embarrassing. After messaging reception multiple times didn’t get a reply. if you look inside the reception you can’t see them because they are hiding behind the desk - probably avoiding customers.

We choose this overnight Hotel because of the free transfer to the airport but they told us while checkin that is not available for us because we booked with agoda. They Charge us more money because they would be a mistake on Agoda they said. About the accomodation: We had bed bugs the Bungalow was smelling really really bad. Smell was, from the toilet and from der Kanalisation.. it was really loud because auf die airplanes Crossing us at night and so we had to pay per room for the airport transfer 300 bath. We felt totally ript of. We couldnt sleep a Minute because of the bed bugs in our horrible last accomodation on Thailand holiday.

Sooo many rules. Literally pages of them in your room and pages of everything they will charge you for. One line item they will charge you for "Bottle of water (free) 50baht". That whole thing is a quote. So they charge you for the free water? The place is sorta falling apart with unused old bars, broken sharp tiles in the pool. Planes fly SO close above that you could almost touch them. No ear plugs will block the sound out. Is that a earthquake? Haha. I would say stay in Chaweng... It's where we're going.