Novotel Tunis in Tunis

Not bad

Overall Rating: ⭐️⭐️⭐️ (3/5 Stars)

The Novotel Tunis offers a decent stay, positioning itself well for business travelers and tourists due to its convenient location. However, guests should be prepared for an experience that feels slightly past its prime, primarily due to the condition of the accommodations and a disappointing morning meal.

The Good:

• Location & Accessibility: The hotel’s primary strength is its central location, offering excellent accessibility to key business districts and local attractions in Tunis. It's easy to navigate the city from here.

• Common Areas: The lobby, reception (except very awkward and hard to communicate with), and non-room facilities (like meeting spaces) are well-maintained and modern, suggesting where the hotel’s recent investments have been focused.

The Areas for Improvement:

• Outdated Guest Rooms: The biggest drawback of the stay was the condition of the hotel room. They are noticeably outdated, featuring worn furniture, older decor, and fixtures that are desperately in need of renovation. While clean, the overall look and feel are tired, making the stay feel less comfortable and certainly not reflecting modern Novotel standards.

• "Meh" Breakfast: Following the trend of many business hotels, the breakfast was mediocre at best. The quality of ingredients was average, the offerings lacked freshness, and the buffet was uninspired. It was functional but certainly not a highlight a bland start to the day that did not justify the price.

Conclusion:

The Novotel Tunis is a practical option if location is your main priority. The staff are competent yet snobbish and the location is superb. However, the combination of an outdated room design and a forgettable breakfast prevents this hotel from being a truly great choice. If the management addresses the much-needed room renovations, the Novotel Tunis could significantly elevate its standing.

The Novotel is clean, dependable, quiet, and peaceful. The sheets always feel clean, the shower has good pressure and temperature, the breakfast is nice, and we always feel relaxed there.

The staff was so friendly! I felt extremely welcome and well cared for - from the spa to the gentlemen who picked me up at the airport. The rooftop gym, pool, and bar were also lovely!

Starting by the check-in, Mohamed, the responsible of the night shift, was extremely helpful! Offering me as well a room upgrade! The room was fine, the other staff, especially on the front desk, were all helpful! The breakfast is fine, but i didn't understand why is 70% of it is for the sweets!

Overall great Hotel - 2 priorities when you travel on business, WI-Fi and AC especially when 40 degrees outside. Menu dinner menu somewhat limited and hasn’t changed in 3 years. Burger wasn’t great, bread was stale. The Brique with Tuna was excellent.

Overall we had a lovely stay, the hotel was nice and clean and the staff were helpful. It was a little expensive and I think the breakfast selection could have been a little better. The hotel was well located, only took 10 minutes to the airport by taxi and 10 minutes into the old town. It was walking distance to the food shops on avenue habib and also around 15-20 minutes to Carthage main site seeing spots as well at Sidi Bou said. It was a bit cold to go swimming but there was a nice pool on the rooftop which also had a nice view.

Very friendly and helpfull staff, clean rooms. The beds are not too comfortable if you prefer a softer matress. Quiet atmosphere and easy to get a taxi from this location.

Very nice place and what it make it very wonderful Malak service (the same person who work with ibis) and availabiities, thanks a lot for your welkoming and your sampathy.

I was here on a working trip. Everything was absolutely perfect. The dry cleaning, the room service, Khaled from the FnB and all the receptionists and their head of.
I was impressed by all their facilities.
Thank you for your hospitality.