Opale Hotel in Istanbul
✅ Excellent central location near Galata Tower and close to metro stations for easy city access, mentioned in multiple reviews ✅ Cleanliness generally rated well with some guests highlighting spotless rooms and comfortable beds ✅ Staff described as kind, helpful, and professional with specific praise for receptionists Ahmad and Serkan ✅ Affordable pricing for the area and quality, with some guests appreciating good value ❌ Several reviews report very small room sizes with cramped bathrooms lacking space for basic comfort ❌ Maintenance issues include broken bathroom faucets, mold, dampness, and poorly functioning heating ❌ Inconsistent room assignments and forced room changes during stays caused inconvenience ❌ Language barriers with staff and slow or complicated communication, especially regarding services and payments ❌ Noise from busy street outside disturbed some guests, impacting sleep quality
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Description
Opale Hotel is a 3-star property built in 2019, located in Istanbul's Karaköy district. It offers 23 rooms across four floors, including Standard Double, Deluxe Double, Panoramic View Double, and Family rooms. Guests have access to free high-speed Wi-Fi, air conditioning, and a restaurant and bar on site. The hotel is non-smoking, with 24-hour front desk service and security. Additional services include luggage storage, currency exchange, car hire, and paid dry cleaning. The hotel does not allow pets and check-in begins at 14:00 with check-out by noon. Families will find a children's menu available. While rooms are clean and secure, reviews indicate room sizes are small and maintenance issues exist in some bathrooms. Staff generally receive praise for helpfulness but language barriers have been reported.
Location
Opale Hotel sits 201 meters from the sea in central Karaköy, Istanbul. It is 1.7 km from Taksim Square, 1.8 km from the Egyptian Bazaar, and 2.1 km from Galata Tower, all accessible by a short metro ride or on foot. The new Galataport Mall and Tasman Place are within a 5-minute walk. The hotel is 14 km from Istanbul Atatürk Airport (IST). Nearby landmarks include the Surp Pirgiç Catholic Church (70 m) and Saint John Turkish Orthodox Church (153 m). The Karaköy tram and ship station is also just a 5-minute walk away, facilitating easy access to the city’s major sights.
Tips
- Book directly with the hotel to clarify room details and avoid last-minute room changes.
- Expect compact rooms and bring light luggage.
- Use the nearby metro or tram stations for convenient sightseeing.
- For better sleep, request a room away from the street if possible.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, MasterCard, Visa
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Terrace
- Room service
- Family room
- Smoke Detector
- Accessibility features
- Wheelchair Accessible
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Cafe
- Restaurant
- Snack bar
- Kitchen
- Kettle
- Free Wi-Fi
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- German
- Russian
- English
- Multi-language staff
- Turkish
- Tour assistance
- Doctor
- First Aid Kit
- Pets Not Allowed
The distance to the sea is 200 meters
Hotel view
Video: OPALE HOTEL, İstanbul, Turkey | Geeta Travel Gallery
Map
Reviews
Only good thing is the location. That's it.
On the second day, I booked an extra night only because they didn’t offer late check-out, so I paid the full price. However, after I paid, they still asked me to check out at 11 a.m. and wait until 2 p.m. to check in again, which makes no sense at all. If I had known that in advance, I would never have booked a second night in this hotel just to stay for 3 extra hours.
It was impossible to communicate with the staff since they don’t speak English. The hotel looks more like a motel and it is impossible to sleep due to the sound coming from outside. The Wi-Fi wasn’t working, so I had to use my own data. The slippers even had mold.
I would not recommend this place at all. I've been in better places for the price.
Also, all the staff were very kind and helpful.
The room was filthy — we found hair on the bedsheets, dust all over the place, and towels left on the floor. The bathroom was in terrible shape: mold and mildew everywhere, a broken faucet that would shut off the moment you turned it on, and a disgusting smell of sewage all night long with no ventilation. There was even chewing gum stuck to the bathroom door, torn curtains, and a broken hairdryer with an exposed wire — absolutely unsafe. On top of that, the walls were full of humidity, and the heating system was barely functioning.
We asked to be moved to another room because the one we got was in awful condition, but the second room wasn’t any better. When we politely asked for some understanding given the recent earthquake and explained that we wanted to leave early, we requested either a credit or at least a future discount — but they flatly refused without any empathy.
The whole building is poorly maintained and honestly, it feels like no one really cares about the guest experience. I definitely do not recommend staying here.
The room was extremely dirty, with hair on the sheets and towels thrown on the floor. The bathroom faucet was broken — as soon as you opened it, it would shut off immediately. There was dust everywhere, torn curtains, a cut electrical cord on an old, dangerous hairdryer, and visible dampness and humidity on the walls. Heating was insufficient, and there was a constant sewage smell throughout the night with no ventilation available. We even found chewing gum stuck to the bathroom door, while inside the bathroom there were clear signs of mold and mildew.
The building overall is poorly maintained and feels neglected.
We asked to change rooms because of the unacceptable condition, and even the second room they offered us was just as bad. Moreover, we requested some understanding — considering that a recent earthquake had affected the city and we wished to leave — either in the form of a credit note or a better price for a future stay. Our request was categorically refused without any willingness to help.
I would not recommend this hotel to anyone. It urgently needs renovation and much better management.
POIs near hotel
Cafe and Restaurants near hotel
The rooms have molded floors around the bathroom, smell like mold and the view is non existent.
Bathroom ceilings are molded and when you take a shower the whole bathroom area has couple of centimeters of water. The shower was broken as well.
The beds are on the lower side of the comfort as well and the room isolation is like a cardboard.
Absolutely an awful experience and would not recommend despite the good location. I am leaving pictures so anyone can be a judge (can’t leave the scent unfortunately). It’s a 3 star hotel at the absolute most and don’t know how they got 4… maybe few years ago, but now everything is run down.
The manager Georges repeats 10 times how everything can be arranged and have a nice experience, but actually takes no action at all.
The staff tries to be nice and helpful but does nothing as well, probably because of management.
Note:
As a reply to the comment below, since its not possible to respond. We are free to do what we like stay or not, comment or not. Despite the wrong reservation, i left photos which has nothing to do with the reservation but just showing the real image of the hotel. So everyone can be a judge.
I stayed at Georges Hotel Galata for five nights and had a great experience. The location is perfect: steps from Galata Tower and all the energy of Beyoğlu, with Karaköy's waterfront just down the hill.
The rooms have beautiful high ceilings that make the space feel elegant and airy. The showers are wonderful, and I loved the thick towels and sheets (plus there's a heated towel warmer, which is a nice touch). PRO TIP: ask for a room on the garden side if you can. The neighbourhood is lively and bustling, but the garden-facing rooms are surprisingly quiet.
What really stood out was the service. The concierge staff are genuinely kind and helpful, not just going through the motions. They made reservations at local restaurants for us and gave great recommendations. When I had a plumbing issue in my room, the manager Mr. Serkan personally checked on it multiple times and made sure everything was handled professionally. That level of attention makes a real difference.
Oh, and there's a charming resident cat named Lollipop who adds personality to the place
The rooftop bar has spectacular views and excellent cocktails. If you're looking for boutique luxury with personal service in the Galata area, I'd definitely recommend Georges Hotel.
Frequently asked questions about Opale Hotel
Does Opale Hotel allow pets?
No, pets are not allowed at Opale Hotel.
What types of rooms are available at Opale Hotel?
The hotel offers Standard Double room, Deluxe Double room, Panoramic View Double room, and Family room.
Is there parking available at the hotel?
Yes, Opale Hotel provides parking facilities.
How far is Opale Hotel from Istanbul Atatürk Airport?
The hotel is 14 km away from Istanbul Atatürk Airport (IST).
Does the hotel provide facilities for children?
Yes, there is a children's menu available, and children of all ages are welcome.
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