At first. The hotel was okay nog very special. The food was good but always the same, not a lot. But then you get to the WIFI, it was horrible nothing but horrible.. and then the beds! It’s like sleeping on only wood. The staff rly helped us out with finding a taxi because we had to go home earlier. Well that was it I guess not bad not very good hotel

Problems with cleaning and service

Hotel that look a lot better online than in real life. The service is like a budget supermarked where self service is expected. The hotel have two small swimmingpools and more than 200 rooms. At The smallest swimmingpool there is morning sun and 4 waterslides. It is directly dangerous place to stay as it is so crowded that you risk bring hit. The lifeguard is spe dig halv The time in the pool bar and the rest sitting at the top of the slides. He cast se and don't care if People slide info People.

Cleaning of the rooms is quickly done. We havent received New sheets but have received some new towels.

Buffet resturant have a large offerings, but the room where you sit is not gearede to 400-500 People and this mens long Lines and too few tables. The tables are not cleaned by the staff, the tablecloth / Dew is dirty from the last meals and thy seem to don't care.

The receptionist isn't really capable of helping. We have booked 10 days for two adults and a 2 year old daughter. We asked for late check-out and was told to come and ask again the day before, they then say that the hotel is overbooked and it isn't possible.

When asking for helt too call and hear of opening hours for the small train, they say we could just go and it would be open. It wasn't unless we wanted to wait for 5 hours.

Whe asking if I could swim laps in the pool at 7 o'clock in the morning, it took them three days to get back to me that it was okay. I askedto speak to a manager or get an e-mail adress but they could only give the generale-mail adress which apparently no one reads.

The "public" bathrooms are very pretty util you notice that they haven't been cleaned and they smell of urin.