My number 1 problem was the internet. Me and other people from my group went daily for 5 days to ask for the internet to be fixed, because our rooms had 0 internet connection. Every time we went we were told someone will be sent. No one was ever sent.. I’ve heard other people complaining about the same thing. Seems the hotel keeps saying „we will do it tomorrow” until people just give up and leave.

Fridge in both rooms was warm so I couldn’t properly store my medication, food in restaurant was constantly cold..

The younger workers were nice energetic and helpful but the older hotel and restaurant workers didn’t even smile at anyone unless they got a tip.

Our rooms were upgraded at the start of the trip but they were rooms for handicapped people, none of the handicap railings could be put away and made it troublesome to use the bathroom. The rooms doors walls and so on, were very used and in disrepair. Then when we got our rooms changed half way through our stay (to lower quality economy rooms), the quality was actually better but like I said before, there was no internet connection at all.

Poolside chairs and restaurant tables are constantly „reserved” by the elderly. They put their belongings on the chairs or tables and leave.

The pool stinks, even after having chemicals added and it being outside. I think it’s the overflow pipes.

Cocktails are 10 euro a glass.. not included in all inclusive.

Couldn’t fish off the hotels pier even when there were no people swimming.. told me to go away and shrugged their shoulders after I said that I asked for permission.

Honestly there’s some positive things about the hotel but the negative parts outweigh them by a lot.
I will only recommend it for the location.

At first glance, White Gold Hotel & Spa looks beautiful — sparkling clean, perfectly located, and blessed with truly fantastic weather. The beach and pier are absolutely lovely, and for a moment, you really feel like you’ve found your dream holiday spot. Unfortunately, that’s where most of the good news ends. While the hotel staff in general were kind and helpful, the young gentlemen at the reception desk seemed to have a very special skill: the ability to suddenly stop understanding English the moment you actually needed help. Minor issues were ignored with impressive consistency, and when things got serious, they mastered the art of pretending you were speaking an alien language. The food was the usual all-inclusive story — repetitive and a bit uninspired — but at this hotel, the selection actually shrunk day by day. By the end of the week, the buffet looked like it had survived a small apocalypse. Then came the real adventure: bedbugs. We found them in our room by the second day. After some careful negotiation (and visible reluctance from reception), we got a new room. Another group from our party wasn’t so lucky — they just got fresh sheets. As if that wasn’t enough, about half of our group was struck by a mysterious, explosive stomach virus (most likely norovirus). Let’s just say the “spa” part of the hotel name took on a whole new meaning that week. Entertainment was, to put it politely, underwhelming. One evening featured a live band that felt like it had been booked directly from someone’s cousin’s garage. And the “All Inclusive” package? Let’s just say if you’re planning to enjoy a drink or two on your vacation, you might want to look elsewhere — this deal should really come with quotation marks. Would I return? Only if I brought my own food, bedbug spray, and a good sense of humor.