Side Town Hotel in Side

There was a loud noise coming from some kind of machine in the neighboring building in the room. It was impossible to sleep. It felt like I was in a factory . First night slept in the lobby because the staff didn't want to change rooms. A ruined vacation. You wouldn't even dream of something like this.

This hotel is the worst place for a holiday! In all our years of holidaying abroad this is the worst hotel any of us have ever stayed! If you still decide to book this place please make sure you don't book "economy" or "promotional" rooms. These appear to be the ones that are automatically allocated as a first choice when booking with Love holidays and Sunshine. These rooms are abysmal! They are underground and don't have a balcony or a window that opens to the outside. The only window opens out into the pitch black corridor so the curtains have to be pulled constantly otherwise everyone passing can see in! These rooms are like dungeons!. No fresh air, no daylight and nowhere to dry your swimwear or towels. A tv is advertised but there are no English speaking channels. The shower is over the bath and is very high to step up into and then to step out of, so if you're disabled or have restricted movement ( or even just short, 5'5" and under) it can be very, very awkward and dangerous. We had a disabled person in our party and asked for a room change for them. The reception staff were the most unhelpful I've ever come across and lied to us ( a blonde woman and a little bald headed man). We were told there were no rooms within the entire hotel that had walk in showers.....this was a blatant lie as I found out from an English couple a week later, as their room had a walk in shower!!!! The restaurant food initially looked okay but when we tried to find a meal that was edible we found that the food was more for Germans, Dutch and Russians. Really odd foods - spinach, potato croquettes, chips, cauliflower cheese and Brussels sprouts. All for breakfast and from the nights before dinner!!!!!! The best thing about the restaurant was the lady at breakfast cooking fresh omelettes or fried eggs. In fact, it was hard to find a decent meal at anytime in the restaurant so we eat out, which really defeats the object of being all inclusive. Drinks at the bar stopped at 11pm sharp and included the coffee/tea machines being turned off at this time too. So no drinks available until the next morning when the bar reopened and the machines were turned back on. If you are a Sun worshipper this hotel is not for you. You will struggle to get a sunbed in the sun as at least half of the pool and bed area is in the shade for most of the day. If you are lucky enough to be on a bed that is in the sun in the afternoon, be aware that you will get chucked off at 5pm sharp every day. You can opt to go down to their little bit of beach which is very narrow and has you packed in like sardines. Which also means you are fighting to get Sun as everyone elses umbrellas shade you. This is not a family hotel as there is nothing here for children. Even the water slide that is advertised is permanently closed. I don't understand why any UK holiday company would advertise this hotel for the English as it's quite apparent the hotel staff at Sun beach hill don't like the English! L

I was at this hotel with my partner for 10 days on arrival i was allocated room 332 and it was small and out dated also there was a window but went to open as there was no fresh air and stuffy it looked into the corridor I went to reception to ask politely if I could move rooms and willing to pay this went on for 5 days but give up at the end and carried on with my holiday . The food was not the best and did not cater for the English to me the did not look after the English as they did for other countries the drinks where ok it the coffee and tea machine went off at 23.00 and u had to buy after this u where only allowed in the pool till 17.00 staff where great except the odd one over all I would not go back and would not recommend to my friends and family

Some of the staff are very rude
They do not change the sheets even when asked
Damage items in the room, promised to be repaired but never happened.
The guys with the jet-sky are very rude and they steal always the timing which we paid

We arrived at this hotel with hope of a good time to be very let down. we were shown to a room very run down with damp in the cupboard, safe unattached to anything sitting loose on top of drawers. view on the balcony was of a stained wall. as acording to reception this was an upgraded room shower was over bath that you had to step three feet to access. we had to report the breakdown of toilet at 4.A.M 9 am then 1pm before any action was taken the bidet would not turn off all this time. this in a country that has a water shortage was waste of water 9hrs running. then there was the staple food of spaghetti with a tomato sauce all vegs overcooked and mushy.pool small for size of hotel very few sun beds though staff seemed vert friendly they were the only nice part of this crap hotel , carpets in the corridor stained very small pol bar and lobby bar for an all inclusive only three local spirits on offer. inter net to be paid on each device that you use and its a very slo HA HA HA w allow they say it is fast speed. HA HA HA very bitty drops out a lot.