Grand Hyatt Hotel in Dubai
✅ Many guests highlighted the spacious, clean rooms with spectacular views and elegant decor. ✅ The variety and quality of the breakfast buffet received frequent praise for its extensive international options. ✅ Families appreciated the waterpark and children’s facilities, including the mini-club and safe kids’ pools. ✅ Several reviews commended the friendly, professional, and attentive staff who enhanced the overall experience. ✅ The large, well-maintained pool area and tropical indoor garden were noted as relaxing and beautiful features. ❌ Some guests reported poor service related to minibar items being removed and requiring payment for essentials like bathrobes and slippers. ❌ There were complaints about the check-in process being chaotic and lack of valet parking despite the hotel’s five-star rating. ❌ A few reviews mentioned hygiene issues with the children's pool leading to illness. ❌ Several guests noted a shortage of Tesla electric car chargers and slow or insistent billing procedures during the stay. ❌ One reviewer described the hotel as having a ‘traditional’ interior and standard-sized rooms that may not meet high-end luxury expectations.
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Description
Grand Hyatt Dubai is a large five-star hotel established in 2003 and renovated in 2016, featuring four monolithic towers and covering an area of nearly 150,000 m². The property includes a tropical indoor garden with interconnected ponds, creating a unique serene atmosphere within the city. Guests can choose from a variety of room types, including suites with garden views and club access rooms. The hotel offers extensive facilities such as eight diverse restaurants ranging from American grill to Japanese cuisine, three cafes, and three bars including an Italian wine cellar. Families will appreciate the dedicated kids’ amenities like a mini-club for ages 4 to 12, a children's playground, and a heated outdoor kids’ pool. Additional amenities include a spa with heated indoor pools, fitness and squash courts, tennis courts, and a large outdoor pool with a jogging track. The hotel provides free Wi-Fi, free parking for 759 cars, and shuttle buses to the municipal beach and shopping centers. A deposit is required upon check-in. This property combines extensive leisure options with spacious accommodations and multiple dining choices.
Location
The Grand Hyatt Dubai is located in the Bar Dubai area, just 3 km from Dubai International Airport (DXB), making it very accessible for travelers. It is approximately 900 meters from a public sandy beach stretching 7 km along the coast. Nearby attractions include St Marys Catholic Church at 1.6 km and several onsite dining options such as the Lebanese restaurant Awtar (21 m), Andiamo Italian restaurant (58 m), and Peppercrab (85 m). The hotel also offers shuttle buses to popular shopping malls and the Jumeirah Beach Park, which is 7 km away. The hotel’s location provides a balance of urban convenience and access to leisure facilities.
Tips
- If traveling with children, consider booking rooms with club access to enjoy additional amenities.
- Arrive prepared to handle your own luggage as valet parking is not available.
- Also, check with reception about minibar and essential room items policies to avoid unexpected charges.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Continental [Mon - Sun] 06:30-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required A fixed amount of AED 1,000.00 (approx. US$272.25) is charged. This property accepts cash The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, DinersClub, MasterCard, Visa, JSB, UnionPay
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Terrace
- Private check-in/check-out
- All Spaces Non-Smoking (public and private)
- Electric car charging
- Bridal suite
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Cable TV
- TV
- Minibar
- Bathrobe
- Toiletries
- Accessibility features
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Laundry
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Telephone
- Iron
- Bar
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Poolside bar
- Free Wi-Fi
- Car rental
- Spanish
- German
- Russian
- English
- Italian
- Tour assistance
- Barbecue grill(s)
- Billiards
- Nightclub
- Picnic area
- Barbeque
- Parking
- Parking nearby
- Water park
- Swimming pool
- Spa tub
- Outdoor pool
- Water fun
- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
- Tennis court
- Fitness facilities
- Gym
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Pets Not Allowed
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 1630 m. It takes 25 minutes To the beach!
The distance to the sea is 810 meters
Hotel virtual tour
Video: Grand Hyatt Dubai Waterpark - at 18th August 2025 - NOW DUE TO OPEN 2026
Map
Reviews
The service is very bad, and essential items are no longer in the room, and if you ask for it, you have to pay.
1. NO BATHROBE
2. NO SLEPPERS
3. NO DENTAL KIT
4. The room's minibar was empty.
I AM VERY DISAPPOINTED
Our stay started out being informed that there was no Valet service at this five star hotel and further, we would be responsible for carrying and transporting our 4 large suitcases. Concierge could clearly see it was just myself, wife and two small children. It was chaos at the check in and it was only due to one kind manager that we received any help.
The waterpark is great and the hotel, despite having a more traditional finish, led to a positive stay.
Breakfast is so good and there were lots of various cousins to select from.
Can recommend to try Thai food restaurants at evening. Tom yam is amazing
The rooms are generally on the smaller side and quite standard, but the Superior King Room was much better — more comfortable, nicer in terms of space, and overall a more enjoyable room to stay in.
In terms of location, the hotel has good accessibility, with easy access to places like Wafi Mall, whether by taxi or ride-hailing apps. The staff were very friendly and welcoming, which made the stay feel more pleasant.
Overall, it’s not a high-end luxury hotel, but it’s a solid and comfortable option for a smooth, hassle-free stay in Dubai.
I got to check out their new waterpark (just a 2-minute walk from the pools), and it was a blast! Great slides, awesome staff, and surprisingly good food.
Meals were delicious across the board—breakfast, lunch, and dinner all hit the spot.
Big thanks to the team and management for making our stay so comfortable and memorable. Highly recommend it, and I’m already looking forward to coming back next year!
We had a fantastic 2-night stay with my husband. We were highly impressed by the amazing hotel structure, the superb attention to detail, and the fact that our room was enormous. The food selection was also plentiful.
What truly makes this hotel a gem is the staff. This was perfectly highlighted at breakfast when Belayat surprised us with a specially arranged plate as a genuine gesture of wishing us safe travels—a level of care that is rare to find. A huge thank you to the entire team, including Belayat, Asmi, Rizan, Merin, and Manon. Keep up the great work!
Thank you both to Jackie and violet guest customer service officer and concierge for giving outstanding customer service..
Houskeping supervisor and staff are very professional and friendly forgot the name (Mohamed, Imran) not sure..
The pool initially impressed us, especially the children’s pool with a safe height for kids. Unfortunately, our 2-year-old fell ill the very next morning due to unhygienic pool. This led to a week of recovery and meant we couldn’t truly enjoy the facilities or hotel experience.
Also, the property being large, they could have placed sufficient boards that leads to the swimming pool and restaurants accurately. We noticed other guests feeling the same frustration to get around.
Additionally, breakfast was affected by ongoing renovations. Guests were redirected to two different restaurants; we were placed in the second one, where the food options were quite limited. Only later did we discover that the other restaurant had a wider variety, but none of the staff explained this at the time. This added to our disappointment to feel two nights were wasted mostly inside the room without enjoying any benefits.
On the positive side, the green pathways with restaurants were beautifully maintained, and access to a pharamacy inside the hotel. In-Room dinning, particularly the pastas were amazing but more varieties would be appreciated. The peacocks and ducks outside also added a lovely touch to the property. We highly recommend this hotel for it's long history of luxury and this review was a rare situation that occurred to us that could be handled better.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Grand Hyatt Hotel
What types of rooms are available at Grand Hyatt Dubai?
Room types include Double room, Double room Skyline View, Club Access Double room, Superior Double room, Superior Club Access Double room, Connecting room, 1 Bedroom Grand Suite with garden view, Family Club Access Suite, Prince Suite, and 2 Bedrooms Royal Suite.
Does the hotel offer facilities for children?
Yes, the hotel provides a mini-club Roli Poli for children aged 4 to 12 (operating 09:00-22:00 for a fee), a children's playground, a heated outdoor kids’ pool, and a children’s menu in the restaurants. Paid babysitting services are also available.
Is parking available at the hotel?
Yes, there is free parking available on site with space for 759 cars.
How far is the nearest beach from the hotel?
The nearest public sandy beach is approximately 900 meters away from the hotel, with a total beach length of 7,000 meters.
Are pets allowed at Grand Hyatt Dubai?
No, pets are not allowed according to the hotel policies.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 179 USD The best time to book is August 20, with rates starting from 142 USD











































































































