Kempinski Central Avenue Dubai in Dubai
✅ Direct internal passage to Dubai Mall praised for convenience in multiple reviews ✅ Housekeeping service cleaning rooms twice a day noted positively ✅ Staff members like Mr. Mahmoud and Rasel Hussein received commendations for attentive and professional service ✅ Clean, spacious rooms with some offering views of Burj Khalifa ✅ Pool area described as beautiful and relaxing with complimentary towels and loungers ✅ Efficient and friendly front desk and concierge services highlighted ✅ Breakfast described as meeting international five-star standards with some unique offerings like Thai fruits ❌ Several reviews mention disappointing service experiences, including unresponsiveness and lack of concern after accidents ❌ Room conditions noted as inconsistent, with some reports of renovation smells, unclean curtains, and slippery bathroom floors without safety mats ❌ Guests reported issues with room bookings, such as incorrect room types and inaccurate room size descriptions ❌ Breakfast quality described as simple and basic by one reviewer ❌ Construction noise during night hours disturbed some guests ❌ Some guests found the hotel not living up to five-star luxury expectations
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Description
Kempinski Central Avenue Dubai is a 5-star hotel built in 2009 and renovated in 2012, located in the prestigious Burj Dubai Downtown area. The hotel features 244 rooms and suites across a 42-floor tower, offering room types from Superior Double rooms to expansive Tower Suites, some with city and Burj Khalifa views. It connects directly to Dubai Mall via an internal passage, providing guests easy access to shopping and attractions. Facilities include two a la carte restaurants serving Australian and Arabic cuisine, a spa with 13 treatment rooms, a large terrace pool, a fitness center, sauna, and a kids’ club with animation programs and a dedicated children’s pool. The hotel provides 24-hour concierge and business lounges, free Wi-Fi, valet and self-parking, as well as extensive meeting and banquet facilities. Note that the Club Lounge is temporarily closed, but Club and Suite guests enjoy complimentary breakfast, lunch, dinner, and selected drinks in designated lounges. The hotel’s design and services aim for luxury, though some reviews mention inconsistencies in service and room conditions.
Location
Situated at Mohammed Bin Rashid Boulevard 3A in Dubai, Kempinski Central Avenue is in the heart of the Burj Dubai Downtown district. The hotel is directly connected to Dubai Mall, the largest shopping center in the city, allowing access to the mall without stepping outside. It is approximately 10 km from Dubai International Airport (DXB) and just a 10-minute drive from Dubai Media City and Dubai Internet City. The public sandy Jumeirah Open Beach is about 3.2 km away, reachable by taxi as there is no shuttle service. Nearby dining options include Fatburger and Starbucks, both within 200 meters. The hotel’s location offers easy access to major landmarks like the Burj Khalifa, accessible within a 10-minute walk through the mall.
Tips
- If you want to experience the hotel’s best views, request a room with a Burj Khalifa view, but confirm the room type during booking to avoid discrepancies.
- Use the internal access to Dubai Mall to avoid outdoor heat and traffic.
- Be prepared that the Club Lounge is temporarily closed, so check alternative options for meals and drinks.
- If you plan to visit the beach, arrange a taxi as no shuttle service is provided.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Western A la carte [Mon - Sun] 07:00-13:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required A fixed amount of AED 700.00 (approx. US$190.58) is charged. This property accepts credit cards The deposit will be returned to the original account of payment within 14 days after check-out.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: JSB, DinersClub, AmericanExpress, UnionPay, MasterCard, Visa
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Television in lobby
- Fire Extinguisher
- Outdoor furniture
- Electric car charging
- Non-smoking rooms
- Room service
- Minibar
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Kettle
- Free Wi-Fi
- Airport transportation
- Area shuttle
- Multi-language staff
- Tour assistance
- Sun Deck
- Parking
- Swimming pool
- Pool facilities
- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
- Fitness facilities
- Gym
- Steam room
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children swimming pool
- Pets Not Allowed
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 3220 m. It takes 48 minutes To the beach!
The distance to the sea is 1510 meters
Street view
Video: #KEMPINSKI_CENTRAL_AVENUE I'm in DUBAI🇦🇪
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Frequently asked questions about Kempinski Central Avenue Dubai
Does Kempinski Central Avenue Dubai provide direct access to any shopping centers?
Yes, the hotel has an internal passage connecting directly to Dubai Mall, the largest shopping center in the city.
Are children allowed and what facilities are available for them?
Children of all ages are welcome. The hotel offers an animation program for children, a kids’ club called Qix Kids Club, and a dedicated children's pool.
Is parking available at the hotel and is it free?
Yes, the hotel offers free parking with options for valet and self-parking.
What dining options are available within the hotel?
There are two a la carte restaurants serving Australian and Arabic cuisine, a cigar bar, and two cafes located in the lobby and by the pool.
Is the Club Lounge currently open and what benefits do Club and Suite guests receive?
The Club Lounge is temporarily closed; however, Club and Suite guests still enjoy complimentary breakfast, lunch, dinner, tea, selected local drinks, shoe cleaning, and one complimentary ironing service per guest upon arrival.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 253 USD The best time to book is August 18, with rates starting from 236 USD





































































































