8.7
Excellent
258 USD
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Kempinski Central Avenue Dubai in Dubai

🌍
United Arab Emirates, Dubai, Sheikh Mohammed Bin Rashid Boulevard
● Center: 380 m
🌞 Beach - 48 min
☎ Phone: +971 4 438 8888Show

Direct internal passage to Dubai Mall praised for convenience in multiple reviews Housekeeping service cleaning rooms twice a day noted positively Staff members like Mr. Mahmoud and Rasel Hussein received commendations for attentive and professional service Clean, spacious rooms with some offering views of Burj Khalifa Pool area described as beautiful and relaxing with complimentary towels and loungers Efficient and friendly front desk and concierge services highlighted Breakfast described as meeting international five-star standards with some unique offerings like Thai fruits Several reviews mention disappointing service experiences, including unresponsiveness and lack of concern after accidents Room conditions noted as inconsistent, with some reports of renovation smells, unclean curtains, and slippery bathroom floors without safety mats Guests reported issues with room bookings, such as incorrect room types and inaccurate room size descriptions Breakfast quality described as simple and basic by one reviewer Construction noise during night hours disturbed some guests Some guests found the hotel not living up to five-star luxury expectations
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Superior Double room
Superior Double room
Private bathroom
Beds:
304 USD
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Deluxe Double room
Deluxe Double room
Private bathroom
Beds:
350 USD
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Premier Double room
Premier Double room
Private bathroom
Beds:
374 USD
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Deluxe Club Double room
Deluxe Club Double room
Private bathroom
Beds:
420 USD
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Premier Club Double room
Premier Club Double room
Private bathroom
Beds:
444 USD
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Deluxe Double room with city view
Deluxe Double room with city view
Private bathroom
Beds:
465 USD
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Premier Double room with city view
Premier Double room with city view
Private bathroom
Beds:
490 USD
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Deluxe Club Double room with city view
Deluxe Club Double room with city view
Private bathroom
Beds:
516 USD
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Double Junior Suite
Double Junior Suite
Private bathroom
Beds:
522 USD
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Premier Club Double room with city view
Premier Club Double room with city view
Private bathroom
Beds:
542 USD
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Double Junior Suite with city view
Double Junior Suite with city view
Private bathroom
Beds:
619 USD
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Premier Double Suite
Premier Double Suite
Private bathroom
Beds:
740 USD
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Premier Double Suite with city view
Premier Double Suite with city view
Private bathroom
Beds:
877 USD
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Superior Double room with city view
Superior Double room with city view
Private bathroom
Beds:
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Tower Suite with view
Tower Suite with view
Private bathroom
Beds:
1 240 USD
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Tower Suite
Tower Suite
Private bathroom
Beds:
1 439 USD
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Grand Suite with view
Grand Suite with view
Private bathroom
Beds:
1 675 USD
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Grand Suite
Grand Suite
Private bathroom
Beds:
1 944 USD
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Presidential Suite with view
Presidential Suite with view
Private bathroom
Beds:
3 199 USD
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Presidential Suite
Presidential Suite
Private bathroom
Beds:
3 711 USD
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More rooms

Description

Kempinski Central Avenue Dubai is a 5-star hotel built in 2009 and renovated in 2012, located in the prestigious Burj Dubai Downtown area. The hotel features 244 rooms and suites across a 42-floor tower, offering room types from Superior Double rooms to expansive Tower Suites, some with city and Burj Khalifa views. It connects directly to Dubai Mall via an internal passage, providing guests easy access to shopping and attractions. Facilities include two a la carte restaurants serving Australian and Arabic cuisine, a spa with 13 treatment rooms, a large terrace pool, a fitness center, sauna, and a kids’ club with animation programs and a dedicated children’s pool. The hotel provides 24-hour concierge and business lounges, free Wi-Fi, valet and self-parking, as well as extensive meeting and banquet facilities. Note that the Club Lounge is temporarily closed, but Club and Suite guests enjoy complimentary breakfast, lunch, dinner, and selected drinks in designated lounges. The hotel’s design and services aim for luxury, though some reviews mention inconsistencies in service and room conditions.

Location

Situated at Mohammed Bin Rashid Boulevard 3A in Dubai, Kempinski Central Avenue is in the heart of the Burj Dubai Downtown district. The hotel is directly connected to Dubai Mall, the largest shopping center in the city, allowing access to the mall without stepping outside. It is approximately 10 km from Dubai International Airport (DXB) and just a 10-minute drive from Dubai Media City and Dubai Internet City. The public sandy Jumeirah Open Beach is about 3.2 km away, reachable by taxi as there is no shuttle service. Nearby dining options include Fatburger and Starbucks, both within 200 meters. The hotel’s location offers easy access to major landmarks like the Burj Khalifa, accessible within a 10-minute walk through the mall.

Tips

  • If you want to experience the hotel’s best views, request a room with a Burj Khalifa view, but confirm the room type during booking to avoid discrepancies.
  • Use the internal access to Dubai Mall to avoid outdoor heat and traffic.
  • Be prepared that the Club Lounge is temporarily closed, so check alternative options for meals and drinks.
  • If you plan to visit the beach, arrange a taxi as no shuttle service is provided.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Breakfast: Western A la carte [Mon - Sun] 07:00-13:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: Deposit required A fixed amount of AED 700.00 (approx. US$190.58) is charged. This property accepts credit cards The deposit will be returned to the original account of payment within 14 days after check-out.
  • Pets: Pets are not allowed
  • Service animals: Service animals are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: JSB, DinersClub, AmericanExpress, UnionPay, MasterCard, Visa
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • ATM
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoking areas
  • Currency exchange
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Television in lobby
  • Fire Extinguisher
  • Outdoor furniture
  • Electric car charging
Rooms
  • Non-smoking rooms
  • Room service
  • Minibar
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Ironing
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Restaurant
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Airport transportation
  • Area shuttle
Languages Spoken
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Sun Deck
Parking
  • Parking
Pool and beach
  • Swimming pool
  • Pool facilities
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Steam room
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Babysitting and childcare
  • Children swimming pool
Pets
  • Pets Not Allowed

The hotel is located on third line from the shore.

The nearest beach is located on the distance of 3220 m. It takes 48 minutes To the beach!

The distance to the sea is 1510 meters

Street view

Video: #KEMPINSKI_CENTRAL_AVENUE I'm in DUBAI🇦🇪

Map

Reviews

Cleanliness
Amenities
Location
Service
21.04.2026 Guest
Great location can’t complain facilities wise a bit boring very close to Dubai mall or as a matter of fact part of the Dubai mall
28.02.2026 Guest
This has truly been the worst hotel I've ever stayed at in Dubai. The service was terrible, and the room facilities were equally bad. I will definitely never stay at a Kempinski again! The bathroom was incredibly spacious but also extremely slippery, with no anti-slip warnings or mats whatsoever. My husband fell to the floor with my daughter in his arms and couldn't get up for two minutes; his foot swelled up significantly. The hotel staff showed absolutely no concern! They only provided one toothbrush and no comb unless you called to request one. For 2700 AED a night, the experience was truly awful! Breakfast was also extremely simple and basic; even the bread wasn't fresh! I highly do not recommend it! For the same price, I recommend JW Marriott Marquis Dubai!
28.02.2026 Yuhangdong
The location is super convenient, directly connected to the Dubai Mall. The service was excellent, with housekeeping cleaning the room twice a day. Staying here made it so easy to combine shopping and visiting the Burj Khalifa. I'll definitely stay here again next time I'm in Dubai!
26.02.2026 Anonymous
The hotel's front desk service was excellent. The hotel lobby is directly connected to the famous Dubai Mall, so you can access the mall right from inside the hotel. You can also walk through the mall from the hotel to the Burj Khalifa's ground floor shops, which takes about 10 minutes – it's very close. The room was clean, tidy, and hygienic.
23.02.2026 Guest
This is a hotel that’s absolutely not at luxury standard. At a good location but staff attitude (except for room staff) is bad. We had two twin rooms and the hotel said only one twin room was booked and the other was a double bed. Room size wasn’t accurate too, trip.com stated 45sqm but hotel told us it’s only 41sqm. The curtain isn’t clean too, attached photo proof. Kitchen utensils weren’t clean too. On my first night, I called to ask to provide an option as there was construction going on even at 3am midnight, concierge said they would check but never return a call after.
23.02.2026 Guest
Great hotel in the perfect location and, phenomenal service. Highly recommend!
20.02.2026 Miss
The location is soooo good . 1 minute to Dubai mall.just abit of construction noise
17.02.2026 Guest
The location is absolutely fantastic. You can access Dubai Mall directly from the hotel. It's super close to both the Burj Khalifa and the Underwater Zoo. The breakfast meets the standard of an international five-star hotel. Just a heads up, the taxi stand is a bit different from what you might be used to in some countries. Free parking is a huge plus; you can just park right at the entrance and pick up your car when you leave. It's incredibly convenient for those on a road trip. If I get the chance, I'd definitely stay here again.
23.01.2026 Guest
Excellent hotel great spa, directly connected to Dubai Mall.
14.01.2026 Yan1
The ground floor provides direct access to Dubai Mall, which is super convenient for getting around. Taxis to all the attractions are also readily available.
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POIs near hotel

aquarium
Dubai Aquarium & Underwater Zoo (4 min)
Features a large aquatic tunnel and diverse marine life exhibits inside Dubai Mall.
Tickets: Dubai Aquarium & Underwater Zoo: Entry Ticket, 49 EUR View
attraction
Dubai Design District (2.3 km)
Dubai Design District is a creative hub for design, fashion, and innovation in Dubai.
attraction
AYA (5 km)
AYA offers an immersive experience with cultural and interactive exhibits in Dubai.
Tickets: AYA Universe: Entry Ticket, 28 EUR View
attraction
Pakistan Association Dubai (6 km)
Pakistan Association Dubai promotes cultural and social activities for the Pakistani community.
attraction
St Marys Catholic Church (6 km)
St Marys Catholic Church serves Dubai’s Christian community with regular worship services.

Cafe and Restaurants near hotel

restaurant
Restaurant «Fatburger» (3 min)
Food Court
restaurant
Cafe «Starbucks» (3 min)
Grand Atrium, Leve 1
restaurant
Restaurant «Forty Carrots» (4 min)
2nd Floor, Dubai Mall

Frequently asked questions about Kempinski Central Avenue Dubai

Does Kempinski Central Avenue Dubai provide direct access to any shopping centers?

Yes, the hotel has an internal passage connecting directly to Dubai Mall, the largest shopping center in the city.

Are children allowed and what facilities are available for them?

Children of all ages are welcome. The hotel offers an animation program for children, a kids’ club called Qix Kids Club, and a dedicated children's pool.

Is parking available at the hotel and is it free?

Yes, the hotel offers free parking with options for valet and self-parking.

What dining options are available within the hotel?

There are two a la carte restaurants serving Australian and Arabic cuisine, a cigar bar, and two cafes located in the lobby and by the pool.

Is the Club Lounge currently open and what benefits do Club and Suite guests receive?

The Club Lounge is temporarily closed; however, Club and Suite guests still enjoy complimentary breakfast, lunch, dinner, tea, selected local drinks, shoe cleaning, and one complimentary ironing service per guest upon arrival.

Hotel prices for: August - September 2026 calendar

The average hotel price this month is 253 USD The best time to book is August 18, with rates starting from 236 USD

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