The Brighton Hotel in Brighton

I was previously an EF Malta student and was completely satisfied with the residence there. That was my expectation when I came here, but I was shocked by what I encountered. First of all, I will start with the room. The room they gave me was a room with a bunk bed for two, even though it was not very difficult for one person to fit in. I felt like I was in a military barracks. The bathroom is so small that if you have claustrophobia while taking a shower, you should not use this shower. Lastly, the bed shook when someone walked in the next room. Secondly, regarding the staff, the older staff are friendly and helpful, but the younger staff act like agents. If you enter the room with a big bag in your hand, they come to check your room within 10 minutes. One time, they came to check while I was sleeping at 2:30 at night. Everyone was shocked. Finally, let me talk about the laundry room. If you want to use the washing machine, you have to pay 3 pounds. If you want to use the dryer, you have to pay 2 pounds. This incident shocked me because we had our own washing machine in Malta and we could use it whenever we wanted. I paid an extra 550 dollars for this hotel and the funny thing is, if you are thinking of coming to EF Brighton, do not choose this hotel.

One star only for the view which was obstructed by scaffolding which has been in place for months (from pictures and reviews -still no renovation has been done).

Windows were so dirty that they looked like noone has ever cleaned them.

We paid extra £25 for bringing our small dog with us.

I can only comment on the room which was given to us:
Room very dated and in need of complete renovation. This room should not be used for guests !
Staff not very friendly. The receptionist did not know what she was doing. She told us the wrong time for checking out and did not warn about scaffolding.

Do not stay here! Pay an extra £5 or stay few meters further away from the beach but do not stay here!

I will not be staying again and I would not recommend.

Stayed 1 night. Booked through groupon. Asked about parking when we came to check in and got very rude reply from receptionist. Ill mannered and not friendly. Don't remember seeing her name. Lift stank of dog urine (Pets Allowed in this hotel). Couldn't breathe in the lift due to the smell. Took the stairs remaining time and they were filthy and visibly covered in hairs and stained. Room was okay as we had side sea view. Carpet was filthy though. Luckily I'd taken my own slippers with me. And lots of damp in the room. Breakfast wasn't too bad if only the cups were clean and didn't smell of eggs. Really put me off eating. Cleanliness is key and doesn't cost much. Staff really need to pay more attention. The hotel needs to be re painted and needs new carpet throughout and maybe some new cups!