H10 London Waterloo in London

The staff were really helpful and friendly. Rooms were a bit cold, and bathroom doors wouldn’t close properly, and kept sliding open

This hotel is located in the south of London, near waterloo
It takes about 5-8 minutes to walk to the metro station, and you have to walk to the metro station for about 5-8 minutes before there is a supermarket.
The surroundings are relatively quiet, if you return to the hotel alone at night to be careful of many drunks

I encountered some problems online before booking but trip.com fixed it, but I expected to encounter some misunderstandings in hotel staff communication after arrival, as it turned out, I did not inform the front desk staff, they did not seem to find my booking, were disturbed for a long time before I could go to the room. but

I was planning to stay in the hotel for 8 nights, so I really hope everything goes well. Therefore the misunderstanding of room booking communication I can also tolerate. Only we have been on a plane for more than ten hours, people are very tired, 6 o'clock waited until 3 o'clock to check in, up to find they arranged the wrong double bed, is two shot together, since I and my mother two mother and daughter to London, so asked to separate two beds. I think I'm really not arguing for the sake of arguing, but my mood is very affected. Even when I went the hotel was being renovated, there was a sound of drilling into the wall throughout the afternoon, no evening but could not stay in the room in the afternoon. In the evening the sound of the street is louder.
We didn't dine here, also because we were afraid that they wouldn't communicate and double charged more
As for the hygiene situation, it depends on your own requirements