Kimpton Brice Hotel by IHG in Savannah

Wrote in my notes and I called prior and asked if they had dog bowls because they pride themselves on being very accommodating and friendly to dogs, so they said they’d have dog bowls for me, which allowed me to leave my truck bed packed. I got there and There was one person working the front desk, she was very unorganized and I had to keep asking her things that she should’ve told me. When I asked about the dog bowls she went to “look if they have any,” then she came back with just one used, dirty dog bowl. I booked an essential room with one queen bed and when I got in it, there were two twin beds and even though it’s not a big deal, there was just one robe but it’s the fact that it was a two bed room. The food is expensive for what it is. I could’ve got a $8 pizza at 7-11 and it would’ve been 10x better than what they gave me for closer to $20. The valet sends you a message to tip the valet driver when getting your car, which I did. When I got my car, the valet driver told me not to tip on the text link, that the hotel sends you because they don’t know where the tips go. The valet driver was very kind and helpful, best part of the hotel. This hotel is 100% not worth its price or star ratings, it’s a 3 star hotel at best, look elsewhere.

What can I say! I believe many businesses are understaffed. Room had noisy mini fridge, sometimes smelled odd, and the safe didn’t always work. Also the floor was wavy in places. I was in a suite with outside access overlooking courtyard. Staff was incredibly kind and helpful. Bar and restaurant were really nice and food was good. The hotel is nice looking, has a lot of lobby lounging areas and the room was nice. The living area was a little tight and no wall outlets to be reached. The bathroom was very nice with a restroom and good sink space. Good area close to river street.