7.9
Good
221 USD
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Element New York Times Square West in New York

🌍
United States, New York, 311 West 39th Street
● Center: 4 km
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Traditional Double room
Traditional Double room
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
384 USD
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deals
Deluxe Double room with city view
Deluxe Double room with city view
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
510 USD
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deals
Double Studio
Double Studio
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
516 USD
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deals
Traditional Quadruple room
4 x
Traditional Quadruple room
Private bathroom
Beds:
597 USD
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deals
Double Studio with city view
Double Studio with city view
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
621 USD
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deals
1 Bedroom Double Suite with city view
1 Bedroom Double Suite with city view
Private bathroom
Beds:
673 USD
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deals
1 Bedroom Double Junior Suite
1 Bedroom Double Junior Suite
Wireless internet, air conditioning and private bathroom
Beds:
745 USD
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deals
1 Bedroom Double Junior Suite with city view
1 Bedroom Double Junior Suite with city view
Wireless internet, air conditioning and private bathroom
Beds:
899 USD
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deals

Description

Hotel opened in 2010. In this hotel 390 rooms, 40 floors.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs can be added, but extra beds cannot be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Breakfast: Western A la carte Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: Deposit required A fixed amount of US$250.00 is charged.
  • Pets: Pets are allowed Types of pets allowed: dogs, cats Fee: US$150.00 per pet per stay
  • Service animals: Service animals are allowed
  • Age Requirements: The main guest checking in must be at least 21 years old
  • Paying at the hotel: AmericanExpress, Visa, MasterCard, UnionPay, DinersClub
  • Check in time: 15:00-23:30. Check out time: 04:00-12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • ATM
  • Shopping on site
  • Computer
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Television in lobby
  • Fire Extinguisher
  • Dishwasher
  • All Spaces Non-Smoking (public and private)
  • Outdoor furniture
  • Reception desk
Rooms
  • Non-smoking rooms
  • Soundproof rooms
  • Fridge
  • Smoke Detector
  • Cable TV
  • TV
  • DVD Player
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Linens
  • Alarm clock
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Iron and board
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Restaurant
  • Snack bar
  • Kitchen
  • Microwave oven
  • Coffeemaker
  • Bottled water
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Car rental
Languages Spoken
  • Spanish
  • English
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Bike rental
  • Sun Deck
Parking
  • Parking
Pool and beach
  • Beach/pool towels
Business
  • Business center
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
  • Golf course (within 3 km)
  • Gym
Beauty and wellness
  • First Aid Kit
Pets
  • Pets allowed

Street view

Video: Element New York Times Square West | New York (NY), United States | Hotel Review ⭐

Map

Reviews

Cleanliness
Amenities
Location
Service
18.04.2026 Jennifer
As expected for a budget hotel. If you want something with a bit of luxury and comfort then this is not the hotel for you. But if you're looking for an excellent base at an affordable price then this hotel is suitable. The kids and I would normally stay in much nicer hotels, however we wanted to do new York at Christmas time and this was the affordable option. I went with low expectations and was pleasantly surprised, especially after reading the reviews which had me feeling very anxious ! The rooms are small with no frills, however the beds were comfy and we had everything we needed, we were only in the room to sleep anyway. The bathroom size was ample and the shower was good. Clean sheets and towels were left everyday which was great. Most of the staff were super helpful and the tea/ coffee facilities in the reception was amazing , the kids loved the hot chocolate. Everything is handy from this hotel with times square , Broadway, and amazing shopping close by and the subway / bus terminal just round the corner. Concrete floors are not pleasant and the heating is dodgy, we were freezing at night and had to go to bed wearing jumpers, apart from that it was a great stay !
09.03.2026 Sawa
Honestly, I wouldn’t recommend this place. The location is good, but it’s not worth the money. The service isn’t great, and the rooms aren’t cleaned properly. There’s also a strong smell of mold. You can hear a lot of noise from outside, which is somewhat expected in New York, but overall the experience just wasn’t worth the price.
Breakfast is not great but It’s okey.
04.03.2026 Guest
The hygiene was so-so, and the room facilities were pretty bad. The hot water in the bathroom wasn't working, and the soundproofing was terrible. There was a connecting door between two rooms, and you could hear conversations clearly.
12.02.2026 Guest
Overall, Element Times Square West was a very good base for my 16‑night business stay, and I would return if the rate is right next March or April. The location is excellent – an easy walk to Times Square, Madison Square Garden, and major subway lines, which made getting to meetings and sightseeing very convenient. Staff were generally friendly and helpful, and maintenance responded quickly when I reported an issue with the shower faucet, resolving it within a day.
The room was comfortable, especially the bed, and overall cleanliness was good, though housekeeping only comes every other day, which seems to be their standard practice to reduce housekeeping frequency. This schedule was a bit surprising at first but manageable once I got used to it. Breakfast was included and okay, but the selection was basically the same every day, so it became repetitive after the first few mornings and I ended up going out for breakfast from about day three onward. For a longer stay, more variety would make a big difference. In summary, this hotel works very well if you prioritize a convenient Midtown location and a comfortable room over daily housekeeping and a varied breakfast, and I would be happy to stay again on a future trip if they offer a good rate.
19.01.2026 Guest
Breakfast was amazing! It changed slightly every day, and having fruit was a nice touch. I was very satisfied.
06.01.2026 Guest
First time staying with Element - mixed review: great value for central location, great spread for breakfast - thoroughly enjoyed it.

On the other hand, room had some serious issues: the air conditioning split unit produced so much noise throughout the night which made it impossible to get any kind of quality sleep. No phones provided in the room which is intentionally discouraged any communication with reception. Due to room density, hotel may need more than 3 lifts to service guests during peak hours.
10.12.2025 Guest
Location was ok, near the subway. Repair works were being performed on the street in front of the hotel at night, and it kept us up. Breakfast was average. Apparently they have a happy hour but it's only mon-thurs. Only 2/3 elevators were working, and one was constantly being used either to repair the faulty elevator or by the staff for cleaning. Reception was unfriendly and seemed uninterested to help at check-in and check-out.
17.11.2025 Suzy
Excellent location 5 minutes walked to time square. Subway station and restaurants everywhere. Booked a room, including 2 people breakfast. BKT was convenient and okay. If you drive, make sure to park your car across the hotel that parking lot. Pay the hotel directly when you checked out to get a better price. Overall, it was a very good stay.
21.10.2025 Guest
Pro: Good location and room size with mini kitchen.
Con: Long lift waiting time, breakfast Q could be long
05.10.2025 Guest
Very good location, near the city central and 5mins walk to time square
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POIs near hotel

memorial
José Bonifácio de Andrada e Silva (9 min)
Bronze statue commemorating Brazilian statesman José Bonifácio in Bryant Park.
memorial
Benito Juárez Memorial (9 min)
The Benito Juárez Memorial is a bronze statue honoring the Mexican statesman in New York City.
memorial
Bust of Johann Wolfgang von Goethe (11 min)
Bronze bust of Johann Wolfgang von Goethe in Bryant Park, New York, created in 1932.
memorial
William Earl Dodge (11 min)
Bronze memorial honoring philanthropist William E. Dodge, located in Bryant Park.
memorial
Statue of Gertrude Stein (11 min)
Bronze statue of writer Gertrude Stein located in Bryant Park, unveiled in 1992.

Cafe and Restaurants near hotel

restaurant
Restaurant «Bonchon Chicken» (4 min)
207 W 38th St, New York, NY 10018
Reviews
21.12.2017 John
It's alright for the most part. Seems to be popular as a take out place more than a sit down. I recommend their Korean fried chicken if you did not ever try it. Otherwise it's the taste that took the city by storm.
19.12.2017 Asia
Great chicken. The service is quick at this location I've been to two other locations and this was the fastest I've received food. The seasoned fries are good as well. They have happy hour mon-sun from 12-7.
03.12.2017 Megan
The use white meat for their chicken strips and the food is so, so, so good! They make bibimbap really well too! They used to be open on Thanksgiving, but for the past 2 years, have been closed, which is a shame, as this was our 'Thanksgiving dinner' restaurant (we are visitors from Canada). Thus, we've had to reschedule our New York eating schedule to fit Bon Chon in! Yes, their food is that good! Highly, highly recommend!
22.11.2017 Krista
Food is great, but the service needs work. We ordered and they ended up forgetting to put in one of our orders... their wings were also super small...10 pieces was not enough for 2 ppl. But the chicken is otherwise awesome! Soy garlic ftw!
21.11.2017 Tiger
Korean fried chicken is the bomb! Seriously, go, you'll love it. If you don't love it, your tastebuds are dead. Normally, I'd be all over the wings, but the husband isn't a wing guy, so we did the tenders. Half ginger soy, half spicy. Let's just say that spicy is an understatement. We'll go again if we are near one....please bring one to Boston. Oh, the staff, they were all great, tip them well!
restaurant
Restaurant «Shake Shack - Theater District» (5 min)
691 8th Ave, New York, NY 10036
Reviews
26.12.2017 Ekaterina
In my opinion, this place is a little bit over-advertised though food looks and tastes really good, not too pricey.
- not many burger options.
- variety of shakes and other sweet drinks.
Be prepared to wait for half an hour to find a seat, you always can eat standing, but sometimes even these spots aren't available.
It's also noisy there.
✅restrooms
24.12.2017 Kyara
Very nice place. Is big place. They have table service. The staff is very fast and nice. Usually pack in here. The lines are huge always. The food is amazing love it. The train is right in the side. There's a few stores near by. They have bus service across the street. There's hotel nearby. Is a neat place. There are other restaurants nearby also. U can bring your kids. They sell cheese burgers cheese fries bacon fries and shakes and lots more. I really love they bacon cheese fries delicious. If you want some fancy fast food this is the place to go.
17.12.2017 Jaeeun
Shake shack has, without a doubt, the best burger for its value, and could easily give many of the more expensive gourmet burgers a run for their money. The patty is fairly thick and absolutely delicious and not overcooked; the veggies are fresh; and the sauce is a fun add to the burger. I'd highly suggest adding cherry peppers as well for a small added kick. The new shake shack app is especially useful to avoid the confusing line that always exists.
21.11.2017 Lolita
Shake shack burgers have to be some of my favorite burgers ever. The meat is tender and flavorful and the ingredients feel fresh. I also really enjoy the crinkle cut fries. The shack burger is a must try in my opinion.

This location, however, really isn't my favorite. It's incredibly busy and while that is understandable considering the location, it really isn't a great experience. It's quite hard to get a table and you kind of feel rushed to eat quickly by everyone standing around the tables wanting to get a seat. I say definitely go for takeout if you can, you'll enjoy your experience a lot more!
18.11.2017 Khedeen
Very nice place with awesome food. It can be very crowded during times of 12noon to 3pm and 7pm to 9pm. Besides that the cashiers are fast with orders and the crew are entertaining and friendly

Frequently asked questions about Element New York Times Square West

How much does it cost to stay at Element New York Times Square West?

The cost of staying in Element New York Times Square West depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 221 USD. Enter your dates to see the exact offer prices.

Is it far from Element New York Times Square West to the nearest beach?

It takes 98 minutes to reach to the nearest beach.

Which sights are located near Element New York Times Square West?

The nearest sights are: Empire State Building (950 m), Rockefeller Center (1.1 km) and Hotel Chelsea (1.3 km)

Which room categories are available in the Element New York Times Square West?

You can book Traditional Quadruple room, Traditional Double room, Deluxe Double room with city view, 1 Bedroom Double Junior Suite, 1 Bedroom Double Junior Suite with city view, 1 Bedroom Double Suite with city view, Double Studio, Double Studio with city view in the hotel. Please check room availability by choosing your dates

Are pets allowed at Element New York Times Square West?

Yes, pets are welcome at Element New York Times Square West, but we recommend calling ahead to confirm details (e.g., pet size, fees).

Does Element New York Times Square West serve breakfast?

Yes, Element New York Times Square West serves breakfast for guests. Breakfast options include Western style.

How to get to Element New York Times Square West from the nearest airport?

The nearest airport is LaGuardia Airport, located about 29 mins from hotel by car (14.6 km) away.

What’s the cancellation policy at Element New York Times Square West?

The cancellation policy at Element New York Times Square West depends on your room type and booking terms.

Does Element New York Times Square West offer airport transfers?

No, Element New York Times Square West does not provide airport transfers for guests.

Hotel prices for: August - September 2026 calendar

The average hotel price this month is 305 USD The best time to book is August 20, with rates starting from 233 USD

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