The Westin New York at Times Square in New York
✅ Convenient location just a block from Times Square and near many restaurants ✅ Comfortable and clean rooms with some guests enjoying city or Hudson River views ✅ Helpful and friendly staff noted by multiple guests ✅ Lobby is well decorated and the hotel offers additional perks like free passes to local attractions ✅ Fitness centre, sauna, and massage services available on site ❌ Inconsistent room cleanliness with reports of unclean bathrooms and questionable bedding ❌ Service issues including slow room service and unfulfilled amenity requests ❌ Some guests received rooms without promised city views, with blocked windows ❌ Noise from the busy city street can be loud until early morning ❌ Concerns about security due to lack of key card access to elevators and rude front desk staff
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Description
The Westin New York at Times Square is a 4-star hotel constructed in 2002 and renovated in 2010, offering a range of room options from Traditional Double rooms to 1 Bedroom Double Suites. Guests can expect air-conditioned rooms with modern amenities and services including free WiFi, 24-hour front desk, concierge, and a restaurant on-site. The hotel provides facilities for disabled guests, family rooms, and a fitness centre with sauna and massage services. Business travellers can utilize meeting and banquet facilities as well as a business centre. Pets are allowed on request. The hotel is praised for its comfortable and clean rooms, though some guests have noted inconsistent maintenance and service issues. The lobby is well decorated and the hotel provides various guest services such as bike rentals, car hire, and free parking.
Location
Located at 270 West 43rd Street in New York, this hotel is situated just a block from Times Square, making it exceptionally convenient for exploring the area. The city subway station is only a 2-minute walk from the hotel lobby, facilitating easy access to Manhattan and beyond. Nearby dining options include the Red Lobster restaurant 288 meters away and Scarlatto at 319 meters, both rated 8/10. Pier 4 Beach is approximately 7.9 kilometers from the hotel. Newark Liberty International Airport (EWR) is 17 kilometers away, providing accessible transport connections.
Tips
- When booking, confirm your room view preferences to avoid blocked windows.
- Expect street noise due to the central location and consider requesting rooms with better soundproofing.
- Utilize the concierge for free attraction passes and other guest credits to enhance your stay.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Local cuisine Buffet [Mon - Sun] 07:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required A fixed amount of US$150.00 is charged.
- Pets: Pets are allowed on request Types of pets allowed: dogs Fee: Contact the property for details
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 21 years old
- Paying at the hotel: Visa, MasterCard, AmericanExpress, UnionPay, DinersClub, JSB
- Check in time: 16:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Television in lobby
- Fire Extinguisher
- Room service
- Family room
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathrobe
- Linens
- Laptop safe
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Kettle
- Free Wi-Fi
- Car rental
- Taxi booking
- Spanish
- English
- French
- Multi-language staff
- Portuguese
- Tour assistance
- Library
- Bike rental
- Hiking
- Parking
- Parking nearby
- Garage
- Beach/pool towels
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Golf course
- Fitness facilities
- Gym
- Doctor
- Massage
- Sauna
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Pets allowed
Street view
Video: Hotel The Westin New York at Times Square (Renewal Suite 44th floor) #westinhotel #newyorkcity
Map
Reviews
Helpful staff and room is comfortable and clean
Got free pass for general admission fo American Museum of Natural History
Will stay at this Westin again in next visit to NY
Ms. Angela
Cleanliness: Very good
Ambiance: Beautiful
Service: Excellent
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about The Westin New York at Times Square
What room types are available at The Westin New York at Times Square?
Room types include Traditional Quadruple room, Traditional Double room, Traditional Corner Double room, Premium Quadruple room, Premium Double room, Premium Corner Double room, Grand Deluxe Quadruple room, Grand Deluxe Double room, Grand Deluxe Corner Double room, Double Junior Suite, and 1 Bedroom Double Suite.
Are pets allowed at this hotel?
Pets are allowed on request, with dogs accepted. Please contact the property for details and any applicable fees.
Is there parking available at the hotel?
Yes, the hotel offers free parking.
Does the hotel provide any special guest perks or free services?
Yes, guests have reported receiving free passes for attractions like the American Museum of Natural History and other perks such as laundry and food credits.
How close is the hotel to public transportation?
The city subway station is just a 2-minute walk from the hotel lobby, providing easy access to the rest of New York City.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 415 USD The best time to book is August 17, with rates starting from 331 USD