Crowne Plaza Phu Quoc Starbay by IHG in Phu Quoc Island
✅ Multiple guests praised the spacious and clean rooms with large bathrooms and balconies offering ocean views. ✅ The private sandy beach and beach club received consistent positive remarks for cleanliness and tranquility. ✅ Staff were frequently described as friendly, attentive, and able to communicate well in English. ✅ Breakfast buffet highlighted for its wide variety and quality, including excellent Vietnamese coffee and pho. ✅ Facilities such as the swimming pool, fitness center, and spa were appreciated by many guests. ✅ Family-friendly features like the Kid's Club and children’s playground were noted positively. ❌ Several guests mentioned poor soundproofing in rooms, with noises easily heard from adjacent areas. ❌ The swimming pool water was reported to have a strong chlorine smell and caused allergic reactions for at least one guest. ❌ Some comments pointed out the absence of Chinese signage despite the presence of English and Korean, which could be an issue for Chinese-speaking visitors. ❌ One guest noted inflexibility regarding reservation date changes and a lack of direct hotel response to emails. ❌ The hotel’s pool area lacked visible handrails and clear step markings, causing minor safety concerns. ❌ Food and drink prices at the hotel were considered higher compared to local alternatives outside.
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Description
Crowne Plaza Phu Quoc Starbay by IHG is a 5-star hotel established in 2020, located on the beachfront of Bai Dai on Phu Quoc Island. The hotel comprises a 7-story building with 308 rooms, including various room types from Standard rooms to 2 Bedroom Villas, many offering ocean views or direct sea frontage. Guests have access to a private sandy beach just 20 meters away, a beach club, an outdoor swimming pool, and a full-service spa center with sauna, massage, and steam room facilities. The hotel also provides meeting rooms, a fitness center, a bar, and a restaurant with a breakfast buffet served daily. The property emphasizes accessibility with facilities for disabled guests and features free parking, WiFi, and 24-hour security. The atmosphere suits both romantic getaways and business trips, offering spacious rooms and attentive staff.
Location
Crowne Plaza Phu Quoc Starbay is situated in the Bai Dai tourist area on Phu Quoc Island, approximately 15 km from Phu Quoc International Airport (PQC) and 33 km from Duong Dong town. The hotel is 210 meters from Dai Beach, placing guests directly on the first beachfront line. Nearby attractions include VinWonders Phu Quoc, Vinpearl Safari, and Grand World Phu Quoc, which are accessible via the hotel’s bus service or short taxi rides. The hotel’s location is somewhat isolated from urban centers but offers a quiet environment ideal for relaxation by the sea.
Tips
- Book ocean view or oceanfront rooms to enjoy the large balconies and sea vistas.
- Be aware that some rooms have limited soundproofing, so request a quieter location if sensitive to noise.
- Use taxis for evening trips to nearby attractions, as walking after dark is not recommended due to isolated surroundings.
- Bring insect repellent for poolside areas, as mosquitoes have been reported.
- Consider dining outside the hotel if budget is a concern, since on-site food and drinks are more expensive.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Continental Buffet [Mon - Sun] 06:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, DinersClub, MasterCard, Visa, JSB
- Check in time: 15:00-23:30. Check out time: 11:30-12:00.
Services and facilities
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
- Non-smoking rooms
- Room service
- Family room
- Indoor Fireplace
- Smoke Detector
- Cable TV
- TV
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Coffeemaker
- Bottled water
- Kettle
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- English
- Korean
- Chinese
- Tour assistance
- Library
- Bike rental
- Barbecue grill(s)
- Nightclub
- Hiking
- Picnic area
- Barbeque
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Outdoor pool
- Beach facilities
- Private beach
- Pool facilities
- Beach/pool towels
- Business center
- Fax and copy machine
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- Massage
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Kids club
- Pets Not Allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 210 m. It takes 3 minutes To the beach!
Video: Crowne Plaza Phu Quoc Starbay | Resort Tour
Map
Reviews
Very quiet and nice place.
The overall hotel environment is great. It's just a step away from the beach, and the sand there is incredibly soft. The hotel's swimming pool is also pretty good. However, there were a lot of mosquitoes and bugs on the sun loungers by the pool; even bug spray didn't help.
There was an insane amount of chlorine in the pool water. If you're prone to hives, you really need to think twice about booking this hotel. After swimming, I broke out in hives all over my body, so severely that I couldn't sleep and eventually had to go to the hospital for an IV drip. (P.S. I swam at a hotel in Ho Chi Minh City a few days prior and had no issues whatsoever).
The room was huge, very spacious, incredibly large.
The breakfast was excellent.
But I don't understand why there are no Chinese signs? Since they have Korean and English, why differentiate against Chinese guests?
The grilled pork with Vietnamese noodles is a must try dishes, and you could eat it next to the swimming pool.
I would stay there again, if I go to Phu quoc next time.
Frequently asked questions about Crowne Plaza Phu Quoc Starbay by IHG
What types of rooms are available at Crowne Plaza Phu Quoc Starbay?
Room types include Standard room; Standard room with ocean view; Standard Quadruple room; Standard Quadruple room with ocean view; Standard Double room; Standard Double room with ocean view; Standard Accessible Double room; Premium room; Premium room with ocean view; Premium room oceanfront; Premium Quadruple room; Premium Quadruple room with ocean view; Premium Quadruple room oceanfront; Premium Double room; Premium Double room with ocean view; Premium Double room oceanfront; Double Junior Suite; Double Junior Suite oceanfront; 2 Bedrooms Suite; 1 Bedroom Double Suite oceanfront; 1 Bedroom Grand Double Suite oceanfront; 2 Bedrooms Villa seafront; 1 Bedroom Double Villa; 1 Bedroom Double Villa seafront.
Is there a private beach at the hotel?
Yes, Crowne Plaza Phu Quoc Starbay has a private sandy beach located 20 meters from the hotel on the first beachfront line, including a beach club.
Does the hotel allow pets?
Pets are not allowed at this hotel.
What wellness facilities does the hotel offer?
The hotel features a spa and wellness center with sauna, steam room, massage services, and a fitness center.
How far is the hotel from the airport and nearby attractions?
The hotel is approximately 15 km from Phu Quoc International Airport (PQC) and near attractions like VinWonders, Vinpearl Safari, and Grand World Phu Quoc, reachable by hotel shuttle or taxi.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 95 USD The best time to book is August 19, with rates starting from 86 USD