6.6
Not bad
160 USD
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Diamond Hotel in Sunny Beach

🌍
Bulgaria, Sunny Beach, Marina Dinevi 8256 Sveti Vlas
● Center: 80 m
🌞 Beach - 1.1 km
☎ Phone: +359 55 422 373Show

Some guests praised the friendly and helpful staff, particularly the animation team and certain restaurant employees like Erkan, who attended to details and provided good service. The hotel’s location close to the beach, shops, and entertainment venues was appreciated for convenience. Housekeeping was often noted as efficient and polite, with daily room cleaning and towel changes. The outdoor pool and children’s facilities like the playground and kids’ pool were positively mentioned. Many reviews criticized the food quality, describing it as cold, repetitive, and often poorly prepared, with some guests experiencing food poisoning. Rooms and bathrooms were frequently reported as outdated, with issues such as bad odors, mold, and unsafe bathroom floors. Guests complained about rude and unhelpful staff, poor communication, and lack of English language skills among employees. Entertainment was described as minimal or non-existent, with repeated activities and no real engagement. Wi-Fi was reported as slow and unreliable, disconnecting frequently. Strict and unusual hotel rules, such as fines for taking more than two drinks or making noise, were mentioned. Safety concerns were raised due to incidents involving aggressive individuals not affiliated with the hotel.
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Deluxe Double room
Deluxe Double room
Private bathroom
Beds:
203 USD
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Deluxe Double room with balcony
Deluxe Double room with balcony
Private bathroom
Beds:
213 USD
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Deluxe Large Double room
Deluxe Large Double room
Private bathroom
Beds:
238 USD
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Double room with balcony
Double room with balcony
Air conditioning, minibar and shower
Beds:
266 USD
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Large Double room
Large Double room
Air conditioning and private bathroom
Beds:
270 USD
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Double room
Double room
Private bathroom
Beds:
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deals

Description

Diamond Hotel is a 3-star property built in 1967 and renovated in 2004, located in the heart of Sunny Beach resort. The hotel comprises a single 5-story building with 300 rooms, offering various room types including Double, Large Double, Deluxe, and Deluxe with balcony options. It targets budget-conscious travelers and those preferring to spend most of their time outside the hotel, given its proximity to the resort’s nightlife and entertainment. Facilities include an outdoor pool with free sun loungers and umbrellas, a spa center with paid services like sauna and massage, a restaurant serving buffet meals for up to 250 guests, and a lobby bar. Family travelers will find kids’ facilities such as a playground, children’s pool, and high chairs in the restaurant. The hotel provides free parking and Wi-Fi in the lobby. Pets are not allowed, and the main guest must be at least 18 years old. While the hotel’s location and some staff received positive remarks, many guests reported issues with food quality, entertainment, and room maintenance, reflecting its overall modest 6.3/10 rating.

Location

Diamond Hotel is centrally positioned in Sunny Beach, just 300 meters from a public sandy beach on the second coastline. It is about 35 kilometers from Bourgas Airport (BOJ), roughly a 1-hour drive. Nearby dining options include Restaurant «NEMO Fish & BBQ» at 135 meters, «Beer Garden 'Ryor'» at 215 meters, and «Bistro Marco Polo» at 222 meters. The hotel is close to the main resort strip, offering easy access to shops, bars, and nightclubs. The nearest private beach, Dune Hotel Private Beach, is 1100 meters away, providing an alternative seaside experience. This location suits guests who want to explore Sunny Beach's vibrant atmosphere and nightlife with minimal travel from their accommodation.

Tips

  • If you plan to stay at Diamond Hotel, be prepared for basic food options and consider dining outside for more variety.
  • Bring your own entertainment or plan to explore the resort, as hotel activities are limited.
  • Request a room on higher floors for better views and ensure to check the air conditioning functionality upon arrival.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Pets: Pets are not allowed
  • Service animals: Service animals are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • ATM
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoking areas
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • Upper floors accessible by elevator
Rooms
  • Non-smoking rooms
  • Cable TV
  • TV
  • Minibar
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Linens
  • Mosquito net
Accessibility
  • Accessibility features
Services and amenities
  • Ironing
  • Luggage storage
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
Meals
  • Bar
  • Buffet breakfast
  • Restaurant
Internet
  • Internet
Transfer
  • Airport transportation
Languages Spoken
  • German
  • Russian
  • English
  • Multi-language staff
Recreation
  • Billiards
  • Casino
Parking
  • Parking
Pool and beach
  • Swimming pool
  • Beach/pool towels
  • Next to the beach
Business
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Gym
Beauty and wellness
  • Massage
  • Beauty services
  • Sauna
  • Spa
Kids
  • Playroom
  • Children swimming pool
Pets
  • Pets Not Allowed

The hotel is located on second line from the shore.

The nearest beach is located on the distance of 1100 m. It takes 17 minutes To the beach!

The distance to the sea is 470 meters

Street view

Video: Annabella Diamond Hotel - All Inclusive 5* АннаБелла Даймонд отель - Турция, Алания | обзор отеля

Map

Reviews

Cleanliness
Amenities
Location
Service
17.10.2025 Macfin06
We were originally booked into another hotel and were informed last minute that we’d be moved to the Diamond Hotel. While we always take reviews with a pinch of salt, I strongly recommend paying attention to the negative ones, they are unfortunately very accurate. On arrival, the hotel looked lovely cosmetically, but that’s where the positives ended. Our room had a terrible sewage smell coming from leaking toilet pipes and blocked drains. We had to use a bowl to cover the drain just to keep the smell down. The all-inclusive package was extremely disappointing. We were told the food was prepared at another hotel and transported here, by the time it arrived, it was stale and cold. We had to use a broken microwave to warm it up every day. There was no snack bar (closed the entire holiday), and only one bar was open with very limited drinks. There was no entertainment whatsoever, not even background music until day four, when guests started playing their own speakers and openly complaining in front of staff. To make things worse, there are ridiculous fines: 100lv for taking more than two drinks, 100lv for making any noise, even mid-day or after 22:00. The only good part, apart from a comfy sleep, was the airport pickup, purely because it meant we were going home. Avoid this hotel at all costs.
17.09.2025 Guest
Hotel very clean, staff are friendly and food is very good and bed is comfortable. Overall very satisfactory. The hotel is situated in close to shops, bars and restaurants with music
13.08.2025 Guest
[ ] Bad wifi The wifi is there but connects temporarily then disconnects. If you're on limited data, you wouldnt know unless you paid attention to that detail. It is slow as well when connected [ ] "European food" The food is plentiful but barely anything for the English pallete. My children have struggled to eat here. Best they can get is chips if they're warm which isn't always the case. The breakfast choices again are limited but there is tepid streaky bacon, freshly cooked eggs and boiled eggs etc. The beans are ALWAYS stone cold!. There is a microwave but then where is this 4 star hotel when you need to do this. Barely any chicken. My kids are fussy. [ ] Unlimited drinks All drinks are served in small plastic cups. Around 300ml in size from the miserable staff. If they smiled, it looks like it would physically hurt. The choice of drinks is beer or wine (red or white). The 5 spirits available I wouldn't choose but that's my preference. At no point even in the evening away from the pool am I given the single beer they have in anything but plastic. What a joke. During the day between breakfast and lunch there is a coffee machine. Guess what you have to fill that into? Yup. Plastic. Because we all know plastic is a great insulator. Pathetic. [ ] Entertainment If you enjoy the likes of Groundhog day then this is the hotel for you. Everyday is the same rubbish routine. Nothing is changed up. Yoga is done right at the door so you can't get round. Water polo in the morning if anyone actually decides they want to do it. Water aerobics every day with the same playlist. Literally the same songs as if it was played from a cassette. [ ] Hotel room Clean I suppose and the maids come round daily. The bathroom is a deathtrap. Its like wearing grease on a ice rink. Place down small towels actually in the bathroom to prevent smashing your head on the corners of the stone walling. Bottom line, AVOID LIKE COVID! This place is a family mistake and has cost us dearly. For all inclusive we've had to eat out everyday for the lack of choice. I also write this with a bloody week left of this horrible hell hole. I wish I never booked it. Has put me off Bulgaria for life and its my third visit.
08.08.2025 Guest
DO NOT GO HERE !!!!! Very arrogant staff and manager very rude and disrespectful when approached about the conditions. The sheets and towels wasn't chaged unless asked, twice in 7 days. The bathroom smelt bad from urine. The food wasn't the best, my daughter wouldn't eat there at all. We had to wait 9.5hrs for the taxi after taking are wrist bands off us at 12 mid day, so my 6 years old couldn't eat or go in the pool. The entertainment was the same over and over again. Worst holiday I've ever been on. Wouldn't go to sunny beach again.
26.07.2025 Guest
We were very pleased with the hotel’s cleanliness and the professionalism of the staff. The animation team was absolutely amazing – full of energy, creative, and truly the heart of the hotel. They made a big difference and brought joy to both children and adults. Unfortunately, one serious incident left us feeling very unsafe. My husband tried to enter the fitness room through a side door near the parking area – a door marked with the hotel’s name – and was physically pushed and grabbed by two large, intimidating men who were clearly not hotel staff. When he politely asked in English what the issue was, one of them mocked his accent, then started shouting loudly that we should speak Bulgarian “because we are in Bulgaria,” turning the situation into a humiliating scene in front of passing guests. It was aggressive, uncalled for, and unacceptable in a hotel setting. While we appreciated many aspects of our stay, guest safety should always be taken seriously. Nicole
23.07.2025 Guest
AVOID!.... I never really take notice of reviews but I wish I had here🤢 Awful staff but for 1 exception Pablo in the restaurant.. the food was awful most of us ended up vomiting and diarrhea, by the time Friday came I could only keep water down... Alcohol not much to right home about and I don't know what that coca cola was but haven't tasted anything like that before ..
01.07.2025 Guest
Please avoid this hotel it's terrible no professional staff 😞 isn't nice at all.They are very rude ,moody food also cold no toast machine , room is old style , bathroom horrible 😭 Please read reviews before you go Sunny beach and safe your journey.Isnt good experience I had I don't wanna anyone to have that why I writing waste for time and money.
29.05.2025 Guest
Staff are arrogant and rude. The food is inedible. When you approach a member of staff with a problem you get a dirty look. They claim they can't speak English even though it states on the website that they should be able to. All I can say is the people I met who was also on holiday were brilliant and made it more enjoyable.
28.05.2025 Guest
Hell no go away from this place most staff is ignorant horible people food is horible even for lithuanian person breakfast is not touchable all i can eat is salad . One day my boyfriend went get his second drink and they make a fuss to refuse it and we pay for all inclusive and we cant even fill up water you can take a glass but dont fill bottle
21.05.2025 Guest
The hotel was clean, but my husband and I was there for a week and the sheets on our beds were not changed once. The food was disgusting same every day and was cold and not properly cooked. We had to heat our food up in the one microwave that was there. The staff are ignorant, they take your plate away without asking if you are finished and never smile. The staff brush up around you while you are still eating. The food is catered for Russians NOT ENGLISH. The music around the pool was so loud you could not have a nap in the afternoon. The WORST Hotel Ever.
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POIs near hotel

attraction
Fisherman Statue (4 km)
Memorial statue depicting a fisherman, honoring Nessebar's maritime heritage and traditional fishing culture.
attraction
Nessebar UNESCO Sign (4 km)
Monument marking Nessebar's UNESCO World Heritage status, recognizing its historical and cultural significance.
attraction
Mesembria (5 km)
Historic ruins of ancient Greek city Mesembria, foundation of modern Nessebar, with remnants of temples and fortifications.
museum
Nesebar Archaeological Museum (5 km)
Museum displaying artifacts from ancient Mesembria, including pottery, coins, and sculptures from Greek and Roman periods.
museum
Ethnographic Museum (5 km)
Museum preserving traditional crafts, costumes, and daily life artifacts from Nessebar's cultural heritage.

Cafe and Restaurants near hotel

restaurant
Restaurant «NEMO Fish & BBQ» (2 min)
restaurant
Restaurant «Beer Garden "Ryor"» (3 min)
кв. Чайка, 8240 Бургас
restaurant
Restaurant «Bistro Marco Polo» (3 min)
8240 Солнечный берег

Frequently asked questions about Diamond Hotel

What types of rooms are available at Diamond Hotel?

The hotel offers Double room, Double room with balcony, Large Double room, Deluxe Double room, Deluxe Double room with balcony, and Deluxe Large Double room.

Is there a kids’ pool and playground at the hotel?

Yes, Diamond Hotel has a children’s pool and a playground as part of its kids’ facilities.

How far is the hotel from the nearest beach?

The public sandy beach is 300 meters from the hotel, situated on the second coastline.

Are pets allowed at Diamond Hotel?

Pets are not allowed at this hotel.

Does the hotel provide airport transfer service?

Some reviews mention airport pickup service was provided, but for current details, contact the hotel directly.

Hotel prices for: May - June 2026 calendar

The average hotel price this month is 116 USD The best time to book is May 27, with rates starting from 78 USD

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