Diamond Hotel in Sunny Beach
✅ Some guests praised the friendly and helpful staff, particularly the animation team and certain restaurant employees like Erkan, who attended to details and provided good service. ✅ The hotel’s location close to the beach, shops, and entertainment venues was appreciated for convenience. ✅ Housekeeping was often noted as efficient and polite, with daily room cleaning and towel changes. ✅ The outdoor pool and children’s facilities like the playground and kids’ pool were positively mentioned. ❌ Many reviews criticized the food quality, describing it as cold, repetitive, and often poorly prepared, with some guests experiencing food poisoning. ❌ Rooms and bathrooms were frequently reported as outdated, with issues such as bad odors, mold, and unsafe bathroom floors. ❌ Guests complained about rude and unhelpful staff, poor communication, and lack of English language skills among employees. ❌ Entertainment was described as minimal or non-existent, with repeated activities and no real engagement. ❌ Wi-Fi was reported as slow and unreliable, disconnecting frequently. ❌ Strict and unusual hotel rules, such as fines for taking more than two drinks or making noise, were mentioned. ❌ Safety concerns were raised due to incidents involving aggressive individuals not affiliated with the hotel.
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Description
Diamond Hotel is a 3-star property built in 1967 and renovated in 2004, located in the heart of Sunny Beach resort. The hotel comprises a single 5-story building with 300 rooms, offering various room types including Double, Large Double, Deluxe, and Deluxe with balcony options. It targets budget-conscious travelers and those preferring to spend most of their time outside the hotel, given its proximity to the resort’s nightlife and entertainment. Facilities include an outdoor pool with free sun loungers and umbrellas, a spa center with paid services like sauna and massage, a restaurant serving buffet meals for up to 250 guests, and a lobby bar. Family travelers will find kids’ facilities such as a playground, children’s pool, and high chairs in the restaurant. The hotel provides free parking and Wi-Fi in the lobby. Pets are not allowed, and the main guest must be at least 18 years old. While the hotel’s location and some staff received positive remarks, many guests reported issues with food quality, entertainment, and room maintenance, reflecting its overall modest 6.3/10 rating.
Location
Diamond Hotel is centrally positioned in Sunny Beach, just 300 meters from a public sandy beach on the second coastline. It is about 35 kilometers from Bourgas Airport (BOJ), roughly a 1-hour drive. Nearby dining options include Restaurant «NEMO Fish & BBQ» at 135 meters, «Beer Garden 'Ryor'» at 215 meters, and «Bistro Marco Polo» at 222 meters. The hotel is close to the main resort strip, offering easy access to shops, bars, and nightclubs. The nearest private beach, Dune Hotel Private Beach, is 1100 meters away, providing an alternative seaside experience. This location suits guests who want to explore Sunny Beach's vibrant atmosphere and nightlife with minimal travel from their accommodation.
Tips
- If you plan to stay at Diamond Hotel, be prepared for basic food options and consider dining outside for more variety.
- Bring your own entertainment or plan to explore the resort, as hotel activities are limited.
- Request a room on higher floors for better views and ensure to check the air conditioning functionality upon arrival.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Security guard
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Upper floors accessible by elevator
- Non-smoking rooms
- Cable TV
- TV
- Minibar
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Linens
- Mosquito net
- Accessibility features
- Ironing
- Luggage storage
- Dry-cleaning
- Luggage storage
- Wake-up service
- Bar
- Buffet breakfast
- Restaurant
- Internet
- Airport transportation
- German
- Russian
- English
- Multi-language staff
- Billiards
- Casino
- Parking
- Swimming pool
- Beach/pool towels
- Next to the beach
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Gym
- Massage
- Beauty services
- Sauna
- Spa
- Playroom
- Children swimming pool
- Pets Not Allowed
The hotel is located on second line from the shore.
The nearest beach is located on the distance of 1100 m. It takes 17 minutes To the beach!
The distance to the sea is 470 meters
Street view
Video: Annabella Diamond Hotel - All Inclusive 5* АннаБелла Даймонд отель - Турция, Алания | обзор отеля
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Frequently asked questions about Diamond Hotel
What types of rooms are available at Diamond Hotel?
The hotel offers Double room, Double room with balcony, Large Double room, Deluxe Double room, Deluxe Double room with balcony, and Deluxe Large Double room.
Is there a kids’ pool and playground at the hotel?
Yes, Diamond Hotel has a children’s pool and a playground as part of its kids’ facilities.
How far is the hotel from the nearest beach?
The public sandy beach is 300 meters from the hotel, situated on the second coastline.
Are pets allowed at Diamond Hotel?
Pets are not allowed at this hotel.
Does the hotel provide airport transfer service?
Some reviews mention airport pickup service was provided, but for current details, contact the hotel directly.
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Hotel prices for: May - June 2026 calendar
The average hotel price this month is 116 USD The best time to book is May 27, with rates starting from 78 USD






































































