Europe Hotel & Casino in Sunny Beach
✅ Reception staff frequently described as very nice and helpful ✅ Rooms often praised for having balconies with pleasant views ✅ Large outdoor swimming pool suitable for uninterrupted swimming ✅ Location close to the beach and within walking distance to amenities ✅ Some guests appreciated the hotel’s affordability and cleanliness ❌ Repeated mentions of poor food quality, especially at lunch and dinner ❌ Criticism about rude or poorly trained waitstaff impacting service ❌ Complaints about lack of direct beach access without paying extra ❌ Reports of small rooms and noise issues related to nearby nightlife ❌ Concerns about inconsistent spa availability and guest privacy violations
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Description
Europe Hotel & Casino in Sunny Beach is a 4-star hotel established in 1964 and renovated in 2018. The hotel consists of a single 14-floor building with 156 rooms ranging from Economy to Deluxe Suites and Apartments, many featuring balconies with partial sea views. It offers facilities for families including a children's pool, playground, and paid baby cots on request. Guests can enjoy amenities such as one outdoor pool with free sun loungers and umbrellas, a fitness center, sauna, and spa services available for an additional charge. The hotel has a restaurant, free Wi-Fi in the lobby, and conference halls accommodating up to 150 people. While the rooms are described as simple but adequately equipped, the hotel is popular for its location and suits both families and younger travelers. Parking and currency exchange are also available on-site.
Location
The hotel is located in the Iztok area of Sunny Beach, Bulgaria, about 30 km from Burgas Airport (BOJ) and approximately 500 meters from the resort center. It sits directly on the public sandy beach, just 20 meters away, offering first-line sea access, though beach umbrellas and loungers come at an extra cost. The closest private beach, Dune Hotel Private Beach, is 1,380 meters away. Nearby dining options include Bistro Bei Evgeni (223 m), Mexico Bar (243 m), and The Old House (338 m). The hotel is positioned near the southern part of Sunny Beach and close to Kiki Beach, with the Fisherman's Village recommended for excursions.
Tips
- Request a room on a higher floor to reduce noise from nearby bars and the beach area.
- Bring cash or local currency for beach umbrella and lounger rentals, as these are not included.
- If you plan to use the spa, book in advance since it is operated by external providers and availability is limited.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Children between 0 and 11 years old can stay for free if no extra bed is needed.
- Cribs and Extra Beds: Please contact the hotel for details about crib and extra bed policies.
- Breakfast: Buffet [Mon - Sun] 07:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, AmericanExpress, Visa, MasterCard
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- 24-hour reception
- Elevator/lift
- Smoking areas
- Terrace
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Breakfast
- Restaurant
- Free Wi-Fi
- Multi-language staff
- Sun Deck
- Parking
- Pool facilities
- Conference Hall
- Fitness facilities
- Sauna
- Spa
- Children swimming pool
- Pets Not Allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 1380 m. It takes 21 minute To the beach!
The distance to the sea is 170 meters
Hotel view
Video: Europe Hotel & Casino , Sunny Beach, Bulgaria | Travel Suggestions
Map
Reviews
Breakfast – terrible food. If you don’t like bread or eggs, you will stay hungry. Very rude and poorly trained waiters – they touch my plate and only then ask if they can take it away. Not enough tables for all the guests.
Dinner – acceptable only if you are on a diet.
Location – good, but there is no beach directly at the hotel. You have to pay 30 Leva per day. It’s also far from the city center.
Staff – consists mostly of foreigners who don’t even speak the local language, Bulgarian.
The hotel is not worth the money. Golden Sands is a much better option for a vacation if you want excellent service and location.
We have been here for 5 days.
The first 2 days they do not have any animations or any kind of fun everything borinh i asked them to put some music at the pool and they said NO but surprisingly from the thirs day a big group of israeli people come and everything change they put their music at the pool the have animations for them ..
The bad part was that those turist blow theit nose and was their slippers in the pool wich is gross..
I ask the stuff to ask them to stop but nothing happened of course.
The food is the same everyday..breakfast is good but the other two very bad you do not have what to it.
These situations with making difference between israelian people and the other turist is very vey bad..i have never experienced this.
So do not come here if you want to have be treated equally and to relax
not kids oriented, nothing for kids, no activities, no games room
Nice small Casino.
Exactly same food is repeated every day becomes boring at some point.
Free drinks are in very very low quality.
The food was absolutely awful – cold, tasteless, and clearly not fresh. Calling this “hotel food” is an insult to actual hotels.
The service was shocking – rude staff, no basic courtesy, and zero willingness to help. Every request felt like a burden to them.
But the worst part? Staff members entered our room without knocking. No respect, no privacy, no sense of boundaries. That’s completely unacceptable and even disturbing.
Bottom line: avoid at all costs. Sunny beach has many hotels – pick literally any other
The food was diversified and really delicious, there was an everyday room service!!
We were there for our daughter’s birthday and they prepared a surprise for her without any extra cost 🥰
We really recomand it!!
The only minus is that their spa isn’t all the time available, you need to book it in advanced because the people who offer it are not part of the hotel staff
Very good pool for swimming.
Nice location.
The rooms were also clean.
And the best part is that it is not overcrowded at all in August.
I'd visit again.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Europe Hotel & Casino
What types of rooms does Europe Hotel & Casino offer?
The hotel offers a variety of room types including Economy room, Economy Double room, Standard rooms with various sea view options, Deluxe Suites, Apartments, and 2 Bedrooms Apartments.
Is the hotel suitable for families with children?
Yes, the hotel provides a children's pool, a playground, and baby cots available on request for a fee. Children aged 0-11 can stay free without an extra bed.
How close is the hotel to the beach and are beach facilities included?
The hotel is 20 meters from a public sandy beach on the first coastline. Beach umbrellas and sun loungers are available but must be paid for separately.
Are pets allowed at the hotel?
Pets are not allowed, but service animals are permitted.
Does the hotel have conference facilities?
Yes, Europe Hotel & Casino has two conference halls that can accommodate between 100 and 150 people.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 171 USD The best time to book is August 17, with rates starting from 150 USD































































